Your.Rentals Arvostelua 633

Don't waste your time using them as a channel manager. While VRBO has them listed as an integrated partner, VRBO refuses to connect with them, and I see why. Also, other than PayPal, they only use Payoneer that is expensive and not customer friendly. They do not give you the option to use Wise that is way cheaper and customer friendly. They are also extremely inflexible and unhelpful to the needs of their customers.

I got great help from Lidia to get my apartment fully completed on the site. She showed online how to do it and made it easier for me to fill in all the registration numbers on the platforms. Big thank you for that. Let the bookings come in!!!

Great service, always responsive, can only recommend to others

all perfect and quick

Me resolvieron las dudas de manera clara y rapida. Muy buena experiencia

We recently faced an unfair cancellation penalty on a booking channel, and thanks to the company's outstanding professionalism, persistence, and clear communication, the issue was fully resolved in our favor. The Resolution Team's member Margarita handled the case with great attention to detail, kept us informed at every step, and successfully negotiated the removal of the penalty with Airbnb support. We felt supported and valued throughout the process.
Thank you for your help and for truly making a difference!

Invece di avere mille canali.... con quello che comportava averli: DOPPIE PRENOTAZIONI A GOGO soprattutto in estate.
Ho scoperto Your.Rentals, e ora ho una unica dashboard, una unica chat, tutti i canali esistenti tra cui Booking ed AIRBNB e, soprattutto, un UNICO CALENDARIO. E ora mi rilasso.
Giovanni Rusconi
Fotografi degi Sposi - Milano

Bem Nguyen was very helpful and kind, making everything easy and smooth. Quick to respond and great customer service – much appreciated!

Traitement efficace et positif de ma demande.
J'avais commis une erreur de date. Elle a été corrigée sans surcoût et rapidement.

Merci beaucoup !

Todo bien llevo bastante tiempo y todo perfecto algunos problemillas con los anuncios y tal pero el servicio de atención al cliente te lo resuelve al momento eso es lo que más destacó y destacó también a lidia como agente competente y atenta la mejor

Muy buena disposición a ayudar
Excelente

Excellent follow up and successful resolution.

Bonjour j’ai loué une maison Via Dian Castello, Gazzelli, 18027, Italie qui est dans un état déplorable sale de bain inondé pour aller au toilette obligé de mettre des serviettes parterre une propreté déplorable réclamation a Abritel avec photo et vidéo demandé par eux mais aucun geste commercial je dirais même pas de retour qu’il compte sur moi pour leur faire une bonne publicité c’est inadmissible

Anne Luu was very kind, patient and professional. I was really nervous because of some unexpected bookings. But she remainded calmed and helped me to explain to her and to find a solution. I think she does a great job in helping clients.

Good morning,

The general way of working is really good, but I would incise in you people, specially the last person who attend to me, Nerea, a really good profesional worker: eficient, fast, etc., etc.

excellent accueil par mail et au téléphone

I had a very positive experience with Bem from Your.Rentals. I really appreciated the fast and professional support. Everything was handled efficiently and with great professionalism. Thank you for the excellent support!