While I enjoy my desk, it unfortunately came with one entire side of LED's not working. I wish the LED lights were not broken. The wireless charger also does not charge my phone despite the lights bei... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought an X Rocker gaming chair second hand, and then accidentally broke the electronics on the side panel. I reached out to X Rocker asking if I could purchase a replacement panel, and they sent ou... Näytä lisää
Yritys on vastannut
My son’s gaming chair broke near the base. Even though it was out of warranty, the customer service team sent replacement parts to make it good. They responded swiftly and the parts arrived within thr... Näytä lisää
Yritys on vastannut
Fantastic, innovative products that literally nobody else on the market is replicating. I've had half a dozen products from Xrocker now, everything from chairs, desks and bedside tables. The RGB light... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä X Rocker UK
Yrityksen kirjoittama
About X Rocker UK
By Gamers, For Gamers.
Celebrating over 20 years of success in the industry, X Rocker is renowned for redefining home entertainment for gamers across the globe.
Our Mission
Making gaming accessible for the whole family is our mission. With X Rocker's huge product offering of gaming chairs and desks, to the world's first gamer beds, there's something for everyone to enhance their gameplay experience. As always, design and innovation are at the forefront of our vision as we continue to push the boundaries of gaming furniture in today's global market.
Game on.
Next-day delivery available from £9.99*
Thanks to our trusted delivery partners, we can deliver across the UK with free and fast shipping available on all products. T&C's apply.
Yhteystiedot
Valmas LTD. Bradford Road, HD6 4DJ, Brighouse, Yhdistynyt kuningaskunta
- 01274 683109
- www.xrocker.co.uk/pages/support
- xrocker.co.uk
4,3
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 27 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Skyline projecter bed
My Skyline projecter bed arrived quickly and very well packaged, The bed is fantastic and looks amazing, the customer service team are great if you have an issue or enquiry, Highly recommend X rocker.
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä X Rocker UK
Hello Lloyd
So great to read this review! We are so glad you like your Skyline bed and i hope you continue to enjoy this going forward!
If you need anything else, you know where to find us!
All the best
XR Support
Sent out a Bed slat as the last one…
Sent out a Bed slat as the last one broke.
Had warrantee but couldnt find paperwork but they sent anyway
3. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi Simon
Glad to hear everything went well with our service :)
Thank you for the great review and if you need anything else, please do let us know!
All the best
XR Support
Gaming chair replacements
My son’s gaming chair broke near the base. Even though it was out of warranty, the customer service team sent replacement parts to make it good. They responded swiftly and the parts arrived within three days. Amazing service.Thank you.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä X Rocker UK
Hi,
Thank you for the review! We are delighted to hear that we could assist you with your gaming chair and hope your son continues to enjoy! 😊️
Kind regards, 😊️🎮️
XR Support
Good desk, but broken LEDs
While I enjoy my desk, it unfortunately came with one entire side of LED's not working. I wish the LED lights were not broken. The wireless charger also does not charge my phone despite the lights being on. It's a sturdy solid desk and decent size. Id recommend checking the LEDs fully work prior to assembling..
15. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hello Carlee,
Thank you for the review! This is not what we would expect from our product, and we would like to assist you further to resolve this! We have attempted to reach out to you and would love if you could get in contact with us so we can get this resolved for you. We are always happy to help here at XRocker and would really like to make your experience a more positive one 😊️
Kind regards, 😊️🎮️
XR Support
From ordering on line so easy and…
From ordering on line so easy and delivery get updated on everything highly recommended
14. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hello Miss Sutton,
Thanks so much for leaving a review. We're so glad to hear that the ordering experience, from website to delivery was smooth and hassle-free. We appreciate your recommendation, and we'd love to see you again.
Kind Regards,😊️
XR Support
Vastaus yritykseltä X Rocker UK
Hi Ryan,
Thank you for leaving a review. We're happy to hear that your son loves the Fortress High Sleeper! It's good to know that assembly wasn't an issue, too. We hope everything went smoothly, and if there's anything else you need we'd be happy to assist.
Kind Regards,😊️🎮️
XR Support
Very happy with the product
Very happy with the product, instructions are very clear and its an easy build.
9. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi Michael,
Thanks for taking the time to leave a review! We're so glad that you're happy with the Fortress Gaming Bunk, and that you found assembly easy. We appreciate your feedback, and we'd love to see you again in the future.
Kind Regards,😊️🎮️
XR Support
X rocker bed, mattress & gaming chair.
Easy ordering & fast delivery. Items were really packed well. Good quality items, really pleased.
1. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi Teri,
Thank you for the review! We are delighted to hear that your products arrived safe and well and that you are pleased with the quality of your items. We hope you enjoy the new set-up and that we see you again in the near future 😊️
Kind regards, 😊️🎮️
XR Support
Excellent resolution and customer service.
We had problems with Xrocker customer service with no contact. However since I have been contacted now, the problems have been sorted and I must say that XRocker have been great resolving the issue.
9. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hello Andew
Thank you so much for taking the time to leave us a follow-up review.
In your previous review, we promised that our service had improved as the year went on, so we’re really pleased to hear that you’ve now experienced that improvement first-hand. It means a lot to know that we’ve been able to keep that promise.
We hope you’re loving your X Rocker Fury RGB, and if there’s ever anything else we can help with, please don’t hesitate to get back in touch. We’re always happy to help!
All the best
XR Support
Excellent bed for my grandson
Excellent bed for my grandson . Easy to put together. Daughter did it all by herself.
31. maaliskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi Debbie,
Thanks for taking the time to leave a review. We're very happy that you're pleased with the quality of the Basecamp RGB TV Bed. It's great to hear that assembly went smoothly! We appreciate you leaving feedback, and we hope your grandson enjoys the bed.
Kind Regards,😊️🎮️
XR Support
Haven’t received although company has…
Haven’t received although company has replied and has updated saying courier would deliver the next day it did not turn up and still awaiting on them getting back to me.
Update* I appreciate the reply and although the outcome I didn’t want as I’d have preferred the product but very quickly refunded so thank you I have changed rating as it is the courier at fault not the company.
8. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi Paula,
Thank you for taking the time to leave feedback. We completely recognise your frustration in this instance, and have reached out to you today with a resolution. We never intend on leaving our customers dissatisfied with the XRocker experience, and extend our apologies for the inconvenience and disappointment caused. We appreciate all feedback from our customers, as this inspires us to continue improving and reviewing our services. Customer experience matters a great deal to us, and is something we continue to work on every day.
We hope that we have been able to offer you a suitable resolution today. Please do not hesitate to contact us if you ever need anything further.
Kind Regards,😊️🎮️
XR Support
Very reassuring purchase process
Very reassuring purchase process. Chair is comfortable, easy to assemble, quality of sound is second to none, aesthetically beautiful, made with exceptional quality, and a perfect way to complete a dream gaming setup. It literally feels like an entire arcade folded into one chair, but with the comfort of an armchair. 10/10 would recommend to anyone.
4. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi Ellie!
We are so glad to hear that you like the X Rocker Torque 2.1 as much as we do!
We hope you continue to enjoy your chair and are on hand if you need us for anything :)
all the best!
XR Support
Beyond impressed
I bought an X Rocker gaming chair second hand, and then accidentally broke the electronics on the side panel. I reached out to X Rocker asking if I could purchase a replacement panel, and they sent out a new one free of charge. I had not expected this level of support and decency from a company in 2026. The fault was completely mine, and they had no obligation to help me, yet they did. I am beyond impressed.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä X Rocker UK
Hi Than,
Thanks for taking the time to leave a review - We were happy to help! We sincerely hope you enjoy the chair, and we'd love to see you again should you choose to order with us in the future.
Kind Regards,😊️🎮️
XR Support
Kid loves it
Kid loves it just wish the speakers were louder.
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä X Rocker UK
Hi there,
Thanks so much for leaving a review. We're very glad to hear that your child is happy with the product! We love hearing from our customers about what we do well and where we can improve, so we greatly appreciate your feedback regarding the speaker volume. If there's ever anything we can assist with, please feel free to get in touch.
Kind Regards,😊️🎮️
XR Support
Vastaus yritykseltä X Rocker UK
Hi Ryan,
Thanks for taking the time to leave a review. We're very glad that you're pleased with the quality and premium look of the Electra Gaming Desk. We appreciate your feedback, and if you ever need a new chair to level up your desk, we'd love to see you again.
Kind Regards,😊️🎮️
XR Support
Rang several times and was told they…
Rang several times and was told they would send me parts & never have, & the beds bought for children have buckled & they aren’t heavy children very disappointed that they don’t help customers.
3. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hello James
We are sorry to hear that this has happened and we have reached out to you to try and resolve this for you.
Please check your emails for our colleague's email and we will be happy to help.
all the best
XR Support
Vastaus yritykseltä X Rocker UK
Hi Jonathon,
Thanks so much for leaving a review! It's great to hear that your delivery arrived in good time, and that you're happy with your Lumio XL Gaming Desk. We appreciate your feedback, and we'd love to see you again.
Kind Regards,😊️🎮️
XR Support
Great bed for my two boys
Great bed for my two boys. We went for the Xrocker bunk bed with the desk. Great quality, this is our second bed now with Xrocker; wouldn’t go anywhere else. 10/10
1. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi Makaela,
Thanks for taking the time to leave a kind review! We're so glad that both you and your sons are pleased with the Armada Dual Bunk Bed. We appreciate your continued support, and would be happy to serve you again.
Kind Regards,😊️🎮️
XR Support
Fantastic and have lot of great stuff…
Fantastic and have lot of great stuff to look at on the website.
1. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi John,
Thanks for leaving a review. It's great to hear that you enjoyed the range of products we have to offer! We think you made a great choice with the Ascend Gaming Desk, and we're happy that you're pleased with it too.
Kind Regards,😊️🎮️
XR Support
The chair was delivered a day early
The chair was delivered a day early! Easy to assemble and awesomely comfortable!!!!
4. syyskuuta 2026
Vastaus yritykseltä X Rocker UK
Hi Philip,
Thanks for leaving a great review. We're so happy to hear that your delivery arrived early, and that assembly of your Tempest Gaming Chair went smoothly. We appreciate your kind feedback on how comfy the chair is, and would love to serve you again in the future.
Kind Regards,😊️🎮️
XR Support
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