Easy to use web site, clear ordering instructions and helpful measuring tools. Was also followed up by email from person making rail to confirm measurements and angles, Delivery date confirmed by e... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a made to measure double curtain track from Tracks Direct a few months ago. Had some issues with a delivery partner but had contact with Natalie Friquiche at the company and she was unbelievab... Näytä lisää
Aluminium white twin curtain track - ideal for ceiling mounted voile and curtain. Installer said it could have had more gliders included. No fixings - some plasterboard ceiling fittings would hav... Näytä lisää
Yritys on vastannut
Ordered track Wednesday, advised would be shipped on following Monday..phoned Tuesday afternoon advised been delay and getting shipped immediately. Phoned Thursday lovely girl on phone apologised and... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Discover unparalleled window solutions with Tracks Direct. As specialists in bay windows, challenging spaces, and bespoke made-to-measure curtain poles and tracks, we take pride in crafting custom products that redefine your interior aesthetics. Our skilled technicians use high-quality brands such as Silent Gliss curtain pole and tracks to create curved or angled poles, ensuring durability and sophistication. At Tracks Direct, we go beyond the ordinary, offering tailored solutions for those seeking a touch of uniqueness in their window dressings. Our commitment to craftsmanship and innovation reflects in every product we assemble. Join countless satisfied customers who have transformed their living spaces with our premium, made-to-measure creations. Trust Tracks Direct to elevate your windows' appeal and bring a blend of functionality and artistry into your home. Your satisfaction is our priority, and we invite you to share your experience with us on Trustpilot. Together, let's redefine window dressing excellence.
Yhteystiedot
Unit 6, High Wycombe Business Park, HP11 1NY, High Wycombe, Yhdistynyt kuningaskunta
- 01494 460198
- fiona@tracks-direct.com
- www.tracks-direct.com
4,4
Erinomainen
485 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful and quick delivery
22. maaliskuuta 2023
My curtain rail was well packaged to…
My curtain rail was well packaged to keep it safe, I have not had it fitted yet however it looks good
16. maaliskuuta 2023
Quick and easy to understand guidelines
20. maaliskuuta 2023
The tracks were great
The tracks were great. I am using that company for years. Highly recommended
20. maaliskuuta 2023
This company are excellent
This company are excellent, ordered online giving the measurements and collected 3 days later, absolutely perfect. went in person to collect and the people could not have been more helpful. Saw some of the more complex bends for different windows and I do not know how they can make these so accurately. Definitely would re uses again.
20. helmikuuta 2023
Quick and good product
14. helmikuuta 2023
Ordered made to measure corded track to…
Ordered made to measure corded track to suit bay window on Sunday evening and received within a week. Sales and customer services excellent in reply to my email questions and help with installation advice.
12. helmikuuta 2023
Installation 5 metres up in a hallway
We had a 3.5metre rail and curtains with a 5.0 metre drop installed in our large hallway. The installer, Michel did an excellent job in an awkward area. The customer service was also very good, answering all our questions and recommending which products to use.
We are very, very pleased with the results.
2. maaliskuuta 2023
Oma-aloitteinen arvostelu
Excellent service with a super product
We wanted a metal track for our bay window with two bends in just under a 4m length. When it arrived it did not fit correctly. There had been a misunderstanding about some of the measurements. However, this was easily resolved over the telephone with Ruth in the Sales & Tech department who could not have been more helpful and the very next day a replacement arrived which is a perfect fit. With customer service like this, I would recommend them every time.
20. helmikuuta 2023
Oma-aloitteinen arvostelu
The track was of excellent quality
25. tammikuuta 2023
Unable to fulfil order so cancelked…
I ordered a track but despite several emails with measurements just kept being asked to check figures which were correct (second time) but seemed unable to make tracks. Eventually gave up and cancelled. Have gone elsewhere with no problem and considerably cheaper.
29. tammikuuta 2023
Easy ordering and fast delivery
Easy ordering and fast delivery. There was a minor delay receiving the order confirmation and I thought the delivery charge was a bit high for the items I ordered - but overall a good experience and the customer service team were very helpful when contacted.
17. tammikuuta 2023
Really good quality product.
6. helmikuuta 2023
Product suppled was delivered on time…
Product suppled was delivered on time and easy to install. Also kept well informed of progress
19. tammikuuta 2023
Curtain track fits perfect…great service
22. tammikuuta 2023
Perfect fit for a complicated bay window
Ordered complicated bay window metal track with minimal room for error and no walls square or parallel with each other. Uploaded triangulated dimensions online and crossed my fingers. It arrived well wrapped, on time and fitted perfectly. Will use again for next window without hesitation.
6. tammikuuta 2023
Excellent experience and product.
Ordering was relatively easy due to clear instructions and diagrams on the website to ensure good measurements. Communication was excellent: I was emailed a diagram so I could check measurements and my queries were dealt with promptly and helpfully with adjustments made for the particular space. The delivery was a day late BUT I was kept informed and the track, completed with two angles over a length of over 3 m, was packed really well so it arrived in perfect condition. Overall, I am very pleased with the whole process and would recommend the company without hesitation.
5. tammikuuta 2023
Great service
Curtain track arrived within a week of order and on the expected delivery date. Well packaged. Great service. Would use again.
12. joulukuuta 2022
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