Finally found my favorite! I've purchased many hair tools over the years, but this is the first one that actually delivers what it promises. My hair feels silky, has more shine, and the style lasts... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The curler and flat iron get way to hot. I have burned my fingers trying to use them. The shampoo and conditioner are terrible, they caused excessive hair loss in a very short period of time. Wishing... Näytä lisää
Yritys on vastannut
they send imposters to buy their own resale product to give them negative reviews, while their authorized reps encourage resale. These are unscrupuluous dishonest ruthless arrogant people who operate... Näytä lisää
Wie konnte ich mich dieser Manipulation aussetzen? Achtung: Auf der Messe in Berlin am 17.11.2024, Stand D 160 Repräsentant Soleil!!! Verkauf von Waren zweifelhafter Herkunft und gesundheitsgefährdend... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Straight Ahead Beauty is a manufacturer located in South Florida that sells solely business to business and on our website www.straightaheadbeauty.com. Refund or return requests for purchases made anywhere other than our website must be handled at the point of sale. We are only able to assist with warranty claims if a tool is broken or defective and purchased from our website. Straight Ahead Beauty was founded on two principal ideas: that style and beauty are for everyone, and achieving yours on a daily basis should not be a struggle. Our founder's imagination, combined with a team of experts with over 40 years of combined experience, has inspired a line of hair tools and rejuvenating hair care products that not only use the best materials available but also embrace the latest cutting-edge technologies. We are constantly pushing ourselves to bring new and innovative salon-quality tools to your home.
Yhteystiedot
3933 Pembroke Road , 33021, Hollywood, Yhdysvallat
- 786.226.9076 ext. 1
- cs@straightaheadbeauty.com
- www.straightaheadbeauty.com
2,4
Välttävä
206 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 94 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä straightaheadbeauty.com
Thank you so much for your glowing five-star review! We’re thrilled to hear you’re loving your Straight Ahead Beauty hair tool. Your satisfaction is our top priority, and it’s wonderful to know our product is helping you achieve the results you deserve. We’re confident our tools are designed to make styling easier, faster, and more enjoyable, and feedback like yours keeps us inspired.
SCAM
Me and my friend are both minors (17 and 16). A man named leo stopped us by saying "excuse me you dropped your smiles." We were confused because we thought we had actually dropped something. It was hard to understand him because of his thick Italian accent. He started talking us up, asking our ages and names and we couldn't leave. He made us feel very uncomfortable and scared. He grabbed my hand and pulled me over to his seat and started putting some type of hair serum in my hair. He started using a brush that he said was heatless and then styled my hair in a couple of different ways. He made my friend "judge" my hair and kept making her get closer to him. She was uncomfortable. He said if we bought just the over priced hair cream, he would give us the hair comb and brush for free as a "gift". We tried to say no but he was very persistent. He wouldn't let me get out of the chair until I agreed to buy something. We bought it just so we could leave.The hair serum alone was $130. When we got out of the situation, we realised how messed up it was. We went to return the items. We still have the receipt and the same card we used to purchase the hair serum. It had only been 30 minutes, so the products hadn't even been opened. He pointed to a no refund sign and refused to take it back. The no refund sign was pointed down at an angle to the point where we couldn't even see the words, and we are both short. When we got home, I tried it and it was absolute crap. It was not a good product and was heated when he clearly stated that it was heatless. We want our money back. From what we have seen from other reviews, he seemed to target young girls. If you got to castleton mall and you come across an Italian man with blue eyes named Leo, don't even sit down because he will force you to buy the product. Stay safe, ladies!
29. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Jordan,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
Don't buy Straight Ahead products at EXPRESS BEAUTY LLC kiosk
I purchased a Straight Ahead flat iron today from BEAUTY EXPRESS LLC kiosk at the Holyoke Mall in Holyoke Ma. Just like everyone else, I got sucked into buying this item. The only difference is, I genuinely thought the girl who did my hair and was talking to me actually cared. We connected and she made me smile because my hair looked amazing. And she offered to give me a discount, and then another one. The price went from $370, but there was a sale for the Jewish holiday they just had. (There was a Jewish Holiday last month and next month, none this month). So the price was $199, BUT she can give me her hairdressers discount and get it down to $99. Sounds very similar to the many reviews on Trust Pilot and BBB after fact. But it's $50 charge for the lifetime warranty that you HAVE to pay for (I should have known better that the product comes with a lifetime warranty and it is not separated charged if the box already offers it). I'm presuming that that $50 was her commission. I take it home, and re-try it out for myself. Cheap plastic tool is what I got. It rips your hair out, and NOTHING like the one she used to demonstrate on me at the kiosk. I don't know if they truly think they are the same and are being lied to as well.... but. Also, I didn't find out about their NO RETURN policy until I got home and looked at my receipt. I called the number on the receipt, a location in Burlington Ma. A woman answers the phone with "yeah?". I thought I had the wrong number. Apparently I didn't and she was the owner of EXPRESS BEAUTY LLC. She was very unprofessional and became argumentative very quickly, and the passed my number down to the employee who worked with me today and had her call me at 9pm to question me if I remember her telling me no returns and there were signs. If I was properly informed, I wouldn't be complaining about it. What a waste of $150. What a SCAM!
27. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
Piece of Junk
I was at Castleton mall and was stopped by a guy named Leo, he was Italian. He pulled me to the seat. He used the comb thingy, and styled my hair, it looked nice, but when he was done. I told him I wanted to come back and think on it due to the price. But he wouldn't let me leave the seat. I bought it so I could just leave. I tried it once I got home. IT IS JUNK!!!!! I want my money back! I am going to fight to get my money refunded to me.
19. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Jessica,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
Complete Scam sales people lied lied lied!
Bought in the mall after they styled my daughters hair. It worked well at the mall and the man said it could be used on wet or dry hair, which once you look at the instructions YOU CAN NOT! He said it doesn't use heat IT TOTALLY DOES! Will be returning tomorrow to get my over $400 back. My 13 year old spent her own hard earned money, how dare you scam a CHILD! This is absolutely appalling. They showed her one set of instructions which are completely different from the instructions in the box. This company needs to be put out of business preying on teens in the mall, charging them a fortune for a straightener which is JUST A STRAIGHTENER!
11. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Jenn,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
Please Read how to Dispute Purchase of Scamers|No Refunds
So my wife is Filipino. One of these individuals is Filipino at the kiosk in Altamonte Mall in Altamonte Springs. He pulls her over to the chair, and of course they clicked speaking Tagalog. The guy was new also. He did her hair, and while sitting in the chair he convinced her to buy this whack iron product for $200 bucks. The other person (3 total) she comes over with the wireless card reader and takes the card from my wife and runs it.
The problem: 1) at least in Florida, if a store has no refunds, exchanges, (all sales are final) or offer only store credit, they need to have signs displaying this fact in PLAIN view and viewable from the ENTRANCE of the store. These Kiosk are not stores. So they are required to have it in plain view from ALL sides of the Kiosk. Simply putting it on the receipt AFTER you paid for it means nothing. It's a scare tactic, so long as you can PROVE it.
How to prove it: Take pictures of the kiosk from ALL 4 sides. If only one side (usually the register side which they WONT walk you too. They try to take payment while in the chair to avoid you SEEING it) has this sign, then its a moot point. Again, it must be in plain view from the entrance. No entrance then all sides.
2) Take pictures, call the bank you used to purchase this and file a dispute. Get the pictures you took, put them in a PDF file with your statement, and give it to you bank, upload it to your CC company, email it to your dispute agent, however it works for your CC company work with them and explain and SHOW them so it isn't JUST your WORD vs theirs.
**REMEMBER** Point of sale is WHERE your payment was made, where they took your credit card. If you were sitting in that chair when they took your card THAT'S your Point of Sale.
Florida Statue:
501.142 Retail sales establishments; preemption; notice of refund policy; exceptions; penalty.—
(1) The regulation of refunds is preempted to the Department of Agriculture and Consumer Services notwithstanding any other law or local ordinance to the contrary. Every retail sales establishment offering goods for sale to the general public that offers no cash refund, credit refund, or exchange of merchandise must post a sign so stating at the point of sale. Failure of a retail sales establishment to exhibit a “no refund” sign under such circumstances at the point of sale shall mean that a refund or exchange policy exists, and the policy shall be presented in writing to the consumer upon request. Any retail establishment failing to comply with the provisions of this section shall grant to the consumer, upon request and proof of purchase, a refund on the merchandise, within 7 days of the date of purchase, provided the merchandise is unused and in the original carton, if one was furnished. Nothing herein shall prohibit a retail sales establishment from having a refund policy which exceeds the number of days specified herein. However, this subsection does not prohibit a local government from enforcing the provisions established by this section.
Florida Statue below link: I had to remove the link to post this, but simply Google this and it will appear as the 2nd link to click on. Google "does kiosk no refunds in Florida require something legally" without quotes "".
10. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
Crap product and scammers
Total scam, in one mall they charged me 160 for the pro glider and in another 100 for the same one then I wanted to change one for the curler because it didn’t even heat up and they charged me $250 for curler even though it’s $150 on the website and I saw the girls added a $50 commission to each on the computer. They have no morals and just try to take advantage of people it’s disgusting.
25. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Michelle,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
I’m contacting the better business…
I’m contacting the better business bureau this straight is total crap and they told me on camera it doesn’t use heat and that’s a lie! I want a refund and you can have this crap product back or I feel a class action lawsuit is in the works
20. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Maretha,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
Don’t fall for this SCAM!!!!
The flat iron is horrible and nothing like the rep in the mall stated. He used one iron to style my daughter’s hair and it turned out beautiful, but the one we were sent home with was junk. He advised it was heartless and can be used on wet or dry hair, but that was also a lie. I used the serum on her hair and the results are still the same. I shoulda just bought another babyliss. I want a full refund or I will be contacting a lawyer and the BBB.
11. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Valerie,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
Scammed
I was stopped by a guy named Leo. He used some product and curled my hair it turned out beautifully. But once I got it home I realized that it was not what was used on my hair I was told it was heatless which it got hot and will not straighten or curl my hair I want my money back!
11. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Kai,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
They took advantage of my disability
I have diagnosed PTSD and a big fear of men. I don’t usually go out alone but I went to the mall this time and this guy was very pushy to get me to sit in his chair so he could show me his product. I tried to leave and say no nicely but it wasn’t working. He did half of my hair so at that point I couldn’t really leave. He pushed me to make 2 separate purchases, im a social worker and I don’t make a lot. I told him that.
I tried to go back and give them to him and but of course there are no refunds.
The customer service team didn’t answer the phone and I am just so upset.
Imagine having your disability taken advantage of to make a purchase?
12. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Brooklyn,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
I feel robbed.
I have severe panic disorder. The lady came up to me at the mall, wouldn'tleave me alone. I have terribly anxiety and couldn't say no, so I said sure you can do my hair. She kept complimenting me and I was trying to stay calm. I felt so beyond pressured. She kept lowering the price. Like I haven't used a hair straightner in years! The product she used on me is not what i paid for! $100 that I need to buy groceries becouse I couldn't say no. Definitely didn't want or need this but with the way she kept complimenting me and pressuring I couldn't say no. Now I cant afford what I needed to pay. This was in the university mall in VT. Beware, they'll take money you don't have. Don't let them take advantage of your anxiety. They are predators.
9. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Jordan,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices. We are just the manufacturer and handle warranty exchanges and website purchases
I want a refund not an exchanged!!!!
8. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Crystal,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices. We are just the manufacturer and handle warranty exchanges and website purchases
SCAME University Mall in VT
Jake from the University Mall in VT is a lier, he curled my hair and i loved it so i bought one, when i saw my recite he changed a different price from what i was told and the product dose not work!!! was told it dose not use heat (LIE) and that it wont damage your hair, my friends hair fell out!!!!!!!!! (email has been sent like i was referred to do and still no response)
2. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
THIEVES AND junk
If I could give them no stars I would. They are THIEVES. They ran my card and said it didn’t go through and did it 4 more times with different amount. This is the location inside the mall of New Hampshire. I called my bank right ahead and got it returned to me. THIEVES, and what I bought anyways was junk, not even the same thing she was using on my daughters hair. THIEVES AND JUNK
16. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Natasha,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
Buyer BEWARE!!
As with all the other reviews on here, I was scammed yesterday at the mall! It's really sad that these people take advantage of someone who has been in a car accident that literally shattered my face and has low self esteem as it is! I live on disability and I told him that, but he wouldn't take no for an answer! Just kept lowering the price on it,which is total bs...I saw the same damn tool on Amazon for 59 bucks!! He just kept complementing me and my hair and just wouldn't take no for an answer!!! I had instant buyers remorse, not even realizing I couldn't return it until I got home... that's so sh1tty to do to someone...screwed over yet again 😫
4. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Trena,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
they literally tried scamming me at the…
they literally tried scamming me at the mall. (Didn’t buy product) they continuously lowered the price from $300 to $80 clearly a scam, the website shows only good reviews and none of the actual reviews. Do not fall for this. Red flags I noticed is that they try telling you how expensive it is and then continuously discount it to make you think it’s cheap but it’s not it’s just cheaper compared to $300
27. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
Just like all these other reviews say
Just like all these other reviews say. Total scam. It's not an infrared. It pulls. And all it really does is straighten. It barely curls and doesn't hold the curl. Now I'm out $175 😞
18. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Kari,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
Bait and Switch! Don't do it
Wow, bait and switch! Was promised the infrared one for my daughters hair, lady had her pick a color and we got home to realize this was NOT the infrared that was promised. Wow, just wow! Zero stars
15. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Samantha,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
Went to west town mall in knoxville tn
Went to west town mall in knoxville tn. I was on my way to american eagle and this German woman stopped me and asked me what kind of hair straightener I used. I got lured in and she made my hair look so pretty and smooth. She wanted $180. I told her no so she talked me down to $129.99 so I picked a color hair straightener that I liked. After I got home I decided to try it out snd noticed it was nothing like what she said it would do. It damaged my hair really bad and does not last throughout the day. So the whole time she is using a different straightener than the one she sells you. They move you around so you don't see the hair straightener that they're using. Even told me I wouldn't need a hair dryer but then tried to sell me one if I bought the $89 hair serum. Should've put two and two together and realized that she was scamming me. I feel so stupid. I begged my husband to get and he told me I could get it but would have to put my clothes back. I only get to go shopping a couple of times a year due to having 3 kids. They always come first. I feel like she took advantage of me. I will never stop at another mall booth again and if I see her at the mall again and she's trying to sell one to someone I will go up to them and tell them it's a scam.
28. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä straightaheadbeauty.com
Hello Kasen,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback and understand how important it is to feel confident in your purchase.
We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices.
That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations.
Please reach out to us at CS@straightaheadbeauty.com so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand.
We appreciate your understanding and look forward to making this right for you.
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