sinks-taps.com Arvostelua 

Richard was very helpful in changing our order when I initially ordered a tap with a 5 month lead time.

Really helpful customer service and resolved our issue within 24hours. Would definitely recommend.

Ordered a tap on 2 day delivery, 5 days later it hadn't turned up. I called Customer Services who advised it wasn't in stock. Richard organised for a new tap to be sent out next day delivery, he was very helpful.

Requested information on a sink to suit a particular application. Richard was knowledgeable and very helpful in selecting a suitable product.

Our experience with this company was very positive. The person I spoke to over the phone was very friendly and helpful and our sink arrived 24 hours after placing the order! Thank you

Richard was extremely helpful in organising a replacement part for my sink - when I originally purchased the sink in January they were all very helpful and efficient would recommend this company to everyone.

Very friendly and helpful. Good communication and always available to take our calls. We over ordered by mistake and due to our workload we were outside of the returns date but sinks-taps.com let us return for a refund anyway. If you want to deal with real people who are helpful and understanding then order your taps etc through sinks-taps.com. Good prices too. No BS.

They will probably delete this review as they do if it is negative.
BEWARE if your item is damaged then they will blame you ! The 'man in charge' (apparently I am not allowed to use his name, but if you have a complaint you will soon find out) is the rudest man I have ever met in my life.
If you read the replies when you leave negative reviews they NEVER accept the blame they will always blame the customer. Poor Customer service.

Can't fault the service, prompt reply telling me what I wanted to know

I've had to go through dispute resolution centre to get my money back. Why go through all that pain and suffering just because I bought something from them. Very poor customer service. Don't buy from this very unprofessional people.

We are really pleased with the sink and tap we purchased. They look good and function well. The staff at sinks-taps could not have been more helpful, they responded promptly to questions and concerns that I had about my order and dealt with everything courteously and helpfully. I wouldn’t hesitate to order from them again in future.

This company ask for feedback and then delete negative reviews.

I am writing on behalf of my elderly mother, who had to return a tap she ordered due to it being damaged upon arrival. In the two exchanges that followed she was subjected to what can only be described as verbal abuse by their senior customer services representative at sinks-taps on both occasions. This left my mother extremely shaken and upset. She received a replacement tap which still has an issue, however she chose not to report this as did not want a repeat of this upsetting experience. Poor quality control, appalling customer service and we will never use or recommend sinks-taps again.

Really helpful and knowledgeable experience from your support team today (Richard). Every question answer and suggestion on products were fantastic. Really helped me make a decision on what alternative product I can purchase.

On the whole the service I received was very prompt and good. The customer service personnel I spoke to was very knowledgeable and helpful - even when I wanted to return part of the order because it wasn’t what I had expected.
Will be happy to use the company again.

Mrs Rodger

Kept up to date with my order. Arrived and delivered on time. Great experience. Thanks

Just a 'thank you' for customer service who gave me advice on improving flow from my new kitchen tap. Followed their guidance and hot water is now flowing freely!

Handled my issue very well and followed through as promised

I search everywhere for 3 years to find 3 discontinued sinks as I needed the same size, I had given up and just happened to find this company. Richard within minutes had not only found the same sink under a different name, but given me 2 options. I am very grateful, the sinks have been fitted and look fantastic. Thank you. And your customer service is second to none.highly recommend.

Purchased a replacement kitchen mixer tap this morning. Richard, in customer support, was extremely knowledgeable and answered all my queries, directed me to the appropriate pages on their website so that I was in a position to make an informed decision. He was helpful and very professional. I have already received an email that my new tap will arrive tomorrow! Thank you,Richard, for first class customer support.

Item returned as it was the wrong size. It was damaged by the carrier on return with insufficient packing stated as the reason. But we received it in that packaging!
Have spoken to supplier and the carrier but unable to resolve.
Caught between the two.