Kitchen Sinks & Taps Arvostelua 

Great service from start to finish. I made a mistake and ordered the wrong size sink. I realised a day before the templater was due to visit and they helped me expedite a replacement sink in time. Siena was amazing and I wouldn’t hesitate to use them again, and their prices are also the best I could find.

I bought a tap from this company a key years ago, and it recently developed a fault. The customer service team were really helpful in getting the manufacturer to send me a replacement, and even to send a second one when the first replacement was also broken.

I've not received my order yet (as it's out of stock) but the customer service from Kitchen Sinks & Taps so far has been the best I've experienced in some time!

Superb customer service.
Highly recommend them.
I ordered the wrong size and it was quickly collected and returned and a refund issued.

All my communications with this company, from enquiry to delivery were dealt with quickly, efficiently and courteously, with a feeling that they cared.

I left one review already but I need to do another one. Following installation of my sink it turned out that I got a wrong waste basket, nothing wrong with the one I got, just not the one that was on the picture when advertised. I contacted company and they apologized and replaced it without any issue whatsoever, all next day delivery too which worked our brilliantly as I already had a plumber coming that day, just in time for a replacement.

You often recognize a good customer service after things go wrong. I am not planning another kitchen reno (ever!) but if I am mad enough to ever do that, I will get back to this company, and will pay extra even, now I know how amazing they are . Courtney deserves a pay rise!

Helped me pick out the best sink for my surface cutout… nothing was too much trouble… thank you Courtney for your help

Had a Blanco kitchen sink in mind and managed to source the best price from Kitchen Sinks & Taps. Delighted to see that Blanco were offering a 5% discount if a sink and tap were both purchased. Tried in vain to get the code to copy with no luck. Emailed Siena who was puzzled too. The code worked on some Browsers and not others! Siena assured us that as soon as we ordered the Company would honour the discount. Sure enough the 5% was credited to my card immediately. Siena and Courtney are fantastic Customer Service Reps for the Company. Their correspondence and follow up are excellent. Received our order today and delighted .

We love our new sink. It arrived much sooner than expected and when we had a problem following installation, we contacted Siena at Kitchen Sinks & Taps who sorted everything out straight away. Five stars for sure.

We had a fantastic experience with Courtney at Kitchen Sinks and Taps. From start to finish, she was incredibly helpful, knowledgeable, and patient, making the whole process straightforward and stress-free.

She took the time to answer all of our questions, offered great advice, and helped us choose the perfect products without ever making us feel pressured. Her communication was excellent throughout, and everything was handled professionally and efficiently.

It’s rare to receive customer service of this standard these days, and Courtney really went above and beyond. We’d happily recommend both Courtney and Kitchen Sinks and Taps to anyone looking for quality products backed up by exceptional service. Thank you!

I found the sink I was after on this website in the best price so I went ahead and ordered. Sadly, manufacturer was out of stock and I had to wait weeks for it to arrive. This wasn’t the fault of Sinks &Taps, in fact Courtney and Siena kept me updated all the time, and while I decided to wait over ordering a new one, they made me believe refund wouldn’t be a problem at any point. They were responding to my messages instantly and I couldn’t ask for a better service. Well… the sink has finally arrived and I never thought I say this about the sink (after all it’s just a steel box) but is truly amazing! Couldn’t be happier with my ordering process, and the product itself

Great customer service. Had an issue with a tap in warranty, customer team replied quickly, solved the issue efficiently and a replacement is on its way. This is what customer service should be like. Thank you team!

Ordered a sink, turned up snapped. Was never signed for. Someone wrote my name on the delivery sheet. Company would not accept liability stating I was out of my 48 hour window. And I should have rejected the sink on delivery. Couldn’t as they delivered while I was out! The sink is useless completely snapped in half. No sign of damage on the box either! Sent photos they still argued. Even though is in breach of consumer rights

I recently contacted Kitchen Sinks and Taps regarding a filter tap and had an excellent experience. I worked with Siena, who was incredibly patient and helpful over several weeks as I navigated technical questions about product specifications.

She went above and beyond by coordinating with the technical team to confirm details on the pull-out mechanism, clearance requirements, and even specific compatibility with my existing RO filtration system. While other companies failed to respond to my inquiries, Siena provided detailed answers regarding WRAS standards and material safety, making the decision process much easier. I highly recommend them for their transparent communication and superior customer service.

Ordered some Blanco sink cleaner , it arrived quickly, I had good communications from the company and the product is great too. Happy Days!

I was ripped-off by this company. They did not provide a refund on a returned item. Do not make the same mistake I made - be warned!

ROUGE TRADERS - DO NOT PURCHASE ANYTHING FROM THIS COMPANY!
Just reading the last review in which this company did not provide a refund. They did exactly the same thing to me. I purchased a Ceramic Sink and returned it. They did not reply to my emails and constantly hung up the phone before damaging the sink themselves and refusing to give a refund!

BE WARNED
They will scam you and invent ways to deny you a refund on returned good. Take a look at their review score and see for yourself. They have a low rating of 3.4 out of 5.0 which and there’s a reason for that!

I recently placed an order with kitchen sinks and taps. There was an issue with the delivery company (NOT kitchen sinks and taps fault).
The customer service I received was amazing from Courtney and Siena they could not have done more to rectify the issue and were super helpful. It was so refreshing to be able to pick up the phone and actually speak to ‘people’. I’ve not had such good customer service in a long time. Would definitely recommend and will certainly buy from them again.

Hi just would like to say what a marvelous company kitchen sink&tap are throught myy own fault I ordered wrong sink not once but twice the customer service i received from Courtney was seconded to none Courtney just like to say thank you to again will order from you again bye 👋 (trisha)