The sign in process seemed excessive on line,wasn't sure what to fill out and what to pass on . Carolyn was very helpful, couldn't have done it without her. She was very resourceful, especially witho... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The online reservation system was extremely easy to follow. All aspects of the rental process were handled including selecting rental space, setting up the payment process and arranging for insurance... Näytä lisää
Lot feels and looks very secure! Plenty of security cameras on site. Customer service was GREAT! Very friendly and efficient to get rented. Actual unit seemed a little dirty and there was evidence... Näytä lisää
The staff at the desk was nice, they even give a lockpad and key when you first move in your stuff. The process was quick and easy, especially since I reserved it online ahead of time, even if on shor... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
SelfStorage.com is one of the original self-storage comparison shopping sites, launched to help customers find the best deal on storage units. Featuring more than 20,000 storage facilities nationwide, you can find a cheap storage unit near you by searching on SelfStorage.com. Compare prices and unit sizes, and reserve your storage unit for free in minutes. No commitment and no credit card required!
Yrityksen kirjoittama
Yhteystiedot
Yhdysvallat
- www.selfstorage.com
4,4
Erinomainen
78 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Receptionist was very helpful.
1. toukokuuta 2026
Self storage experience
Is was easy to look up online.
I felt like it was a very good rate an didn't lock me in forever on lease.
Only problem was getting a call back with the local company.
I felt like it would have been more efficient if I could have entered my credit card on my own an maybe get all details for access code an storage unit on email. But overall 7-10.. Thanks
30. huhtikuuta 2026
incorrect reservation
The person on the phone was very pleasant and helpful. However, he reserved a storage for me that didn't meet my requirements. I specifically asked for a climate controlled, exterior access with roll up door. He confirmed that the storage would be forklift accessible with a 10' high rollup door. This was incorrect as you don't actually have this option. I'm glad I visited the site before signing the agreement.
30. huhtikuuta 2026
Vastaus yritykseltä SelfStorage.com
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Website very difficult to use
Website very difficult to use. Had to abandon cell phone and switch to PC…was still pretty confusing.
24. huhtikuuta 2026
Excellent and professional
30. huhtikuuta 2026
it's been over 25 hrs and no one has…
it's been over 25 hrs and no one has called yet . I specifically indicated that I wanted to view and move in yesterday or today
30. huhtikuuta 2026
Vastaus yritykseltä SelfStorage.com
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
I had a great experience with the representative who set me up. She was so friendly and very efficiently helped me navigate the process. Very grateful for her help.
I had a very good experience and your staff was very accommodating. Both staff members who I dealt with answered all my questions professionally.
30. huhtikuuta 2026
I received a reservation number in an…
I received a reservation number in an email. The email included the storage location address and storage size. I then received a call from the company, they do not have any availability for the size I received a reservation confirmation for and they won’t honor that price for a different size. I went to KUTCHEY’s storage instead and it’s great!
30. huhtikuuta 2026
Vastaus yritykseltä SelfStorage.com
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Friendly and Informative Service
The leasing manager was friendly and answered all the questions I had and provided additional information that was helpful
30. huhtikuuta 2026
Quick and Easy
Quick and easy process along with cheaper prices. Just make sure you double confirm the reservation with the storage facility.
30. huhtikuuta 2026
I was filling out the paperwork online
I was filling out the paperwork online, but the representative at the storage unit called me directly to assist in the process. She was helpful, friendly and made the process so easy.
30. huhtikuuta 2026
Haven't reallly had any experience…
Haven't reallly had any experience before this survey took over my phone and u couldn't get on with the site until I filled this out.
30. huhtikuuta 2026
Nice and easy
30. huhtikuuta 2026
It was nice to get a quick response
It was nice to get a quick response, but I didn’t speak with anyone yet.
30. huhtikuuta 2026
Great service by Kiley
30. huhtikuuta 2026
Because there was a person to talk to
Because there was a person to talk to. I am a senior, the story's place in Springfield had me in tears.It was it was so hard to do it online. And I call for help and the woman just got rude and told me, well, all\nCall someone else. And John was wonderful, walking through everything I was laughing.My tears were done very nice gentlemen.
30. huhtikuuta 2026
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