SelfStorage.com Arvostelua 77 807

Kelcy was a great ambassador for the organization. She should be commended for her professionalism, knowledge and personality.

I booked a unit at a Public Storage location, but when the manager called me to finish the confirmation process, we realized there was a location closer to me. He switched the reservation to the new location while we were on the phone. I was very appreciative of his knowledge and assistance.

Lot feels and looks very secure! Plenty of security cameras on site. Customer service was GREAT! Very friendly and efficient to get rented.
Actual unit seemed a little dirty and there was evidence of rodent droppings. Not sure how water resistant the unit is because there seemed to be some evidence of old water near the entry.
Had some problems with the locking mechanism so I had to use a different lock than I wanted to.

I was told someone would meet me to show me a unit, I got there door was locked. Called again and was told they had no one on site but I could sign up online and they would allow me access to look at unit if I didn't like it I could cancel within 24 hours. Not what I was told and I drove quite a distance to get there. You suck don't send me anymore emails ot text.

Very helpful front desk, thank you David Geiger! If the welcome and assistance I received is any reflection of the storage facility, I am sure I will have a wonderful storage experience. My unit was clean, David escorted to the unit and demonstrated how to access it, and consistently offered kindness and “next steps” direction! Thank you Area Storage!

Easy to do and very helpful online help as well as on-site manager.

Great happy great company

Their website is very easy to navigate, understand and feel confident about completing a self storage unit rental all online. I couldn't be happier.

It so very easy to book a reservation for a unit to rent.

Quick easy best experience i’ve ever had with storage unit 🫡

I did not like the confusion from my initial contact. I called the number listed locally for me. Someone named Cindy or Sydney was very helpful and determined a 10x10 unit would work for me and there was one available at the location I was asking about, that I could move into that same day. She said the cost was $68.00/month. I then received an email and phone call with Ella with Self Storage to confirm my booking. Ella told me the person I spoke with on my initial call was with a 3rd party - Barefoot - and that the unit I was quoted wasn't available. Ella then confirmed there was a 10x10 unit available at the local location I was interested in and it would be $75.00/month. I was concerned about the disconnect between your company and the 3rd party group you have representing you to initial callers. Ella did offer me a discount and everything worked out - we are very pleased with the unit and the access.

The overall process was seamless. Perfect for the situation I was in.

A clean space easy to access.

JP worked with us and was very professional in everything he told us in getting our storage room.

They called &texted me me way to much. I'm actually going to cancel my reservation for the storage unit.

Easy to get to. Kaylas was friendly and very helpful in helping me determine the unit size I would need, how to get to the unit, and everything affiliated with the unit.

Fast easy process. Friendly staff.

Didn’t really like not having a person to help live. But I guess that’s best for them. The fellow that came on the screen was quite helpful, once we found him

Easy affordable booking process