Q-Park UK Arvostelua 

Absolutely awful - would never recommend anyone to use and wish we had looked at reviews first. Very unhelpful staff, we were missed sold, extra charges all hidden away in small print. Will never use again - total rip off

Made a reservation in Manchester Q-Park and paid online. When I came to the park to barrier didn't open. They sent me a QR code, but that also didn't help. I had a meeting, so I got a ticket and the next day tried to reach someone on the phone at the entrance. Surprisingly, nobody answered the phone. Had to pay again to get out of the car park. For a week, I have already sent many emails and made telephone calls to make them pay me back. But they are such ignorant people trying to avoid the payment as much as they can. Sending a link to fill in the bank details, but that also ended with an error message.
Total disappointment with Q-Park services. Never park there again.

Absolute joke security, only used as car would be parked up for a couple of days came back smashed window and laptops under seats gone, parked in a disabled spot by the office also and access should only be via your ticket but walked in without using my ticket, location London cavendish square

Parked at Q-Park in Liverpool for an overnight stay. Was surprised how few cars were parked there, despite its central location. Soon found out why!! Pre-booked at an agreed rate between 22.00-9.00, but then Q-Park took unauthorised payments for a longer stay, despite us leaving at 8.40am n(which they acknowledged. Contacted Customer Service (Jacob) who was more than useless in resolving their error.

I would highly recommend other options in central Liverpool, where you can park all day for up to £6.00

Review for Q Park Oxford Street, London.

Wish I had seen the reviews before parking here. I hope this never happens to anyone and no one parks here for Heaven’s sakes. Our car was broken into and £3k worth of stuff including laptops were stolen. There were other cars also smashed. This is done by guys who move around in FOOD DELIVERY BIKES. This is an enclosed space and why on earth would food delivery bikes move around through underground parking spaces???? This is a totally organised crime and we doubt the security as well. The security goes around with flashlights looking into cars that are not even broken into. He seemed so calm when we reported it and simply gave us a form to fill in while these food delivery bikes kept roaming around looking at other cars.
BEWARE OF THE FAKE FOOD DELIVERY CRIMINALS !!!!
They even stole my baby’s nappy bag!!
Beside everything this parking stinks like a dirty public toilet.

We parked at Q Park Hanover Street, Liverpool. We received a response from the help point every time we called. We also had a guy come down to free our bank card that we had stupidly inserted in the wrong place. The park had good facilities and what I had dreaded turned out to be a smooth and trustworthy experience.

Trapped in car park! Dirty unsafe and zero support. Machines not working and trapped in car park with daughter at 11pm with no help! Will never ever ever use this company again!!!! Should have read reviews!

Pros and cons:
Pros: I got a space

Cons: Very, very tight car park and ramps. I drive an Audi A6 and it was a terrifying experience using this car park. Coming in there's an ok amount of room through the main entrance then it all goes to pot. From the 1st to the 2nd floor there was literally inches to spare turning my car onto the ramps... seriously, inches. I felt like I was undergoing a driver exam or something - Bloody awful.

All the parking spaces are in groups of 3, and typically all the middle ones were occupied. I parked next to a nice looking VW Golf and there was no room at all on the passengers side to open the door (I didn't have a passenger so just as well really) I could open my door half way to exit the car before hitting the Golf's door (I did it gently!)

The lighting on the third floor was unacceptably dim, however the lifts were clean and well signposted.

Leaving was pretty much as bad as using the internal ramps... The exit ramp down gave me about 2 inches either side of my car to clear the abrasive looking brick wall and the jutted out, grey painted high kerb. I was so annoyed by how crap their design is, I took a picture whilst stationary on the exit ramp for you to see what I mean (Found out you can't put pictures on here!).

If you have a large saloon like mine, or a large 4x4... forget it, you're going to damage it unless like me you were very lucky! No way will I be using this car park again, and I'd recommend people choose another, more accommodating one.

Really really bad customer service. Would rather pay more money to park elsewhere. Wouldn’t recommend. Do not care at all about there customers!!! Would give it 0 stars if i could. Lost alot of custom

Used hospital car park as had an appointment. Had travelled 180 miles so needed car charger. Q park had Blink charging points. Blink app wouldn’t work, so couldn’t charge car. Still had to pay for parking and had to go park/charge elsewhere so I could get home

I am unfortunate enough to need cancer treatment every weekday for 6 weeks but I am so fortunate to have the help of Sam from Q-park. He picks me up from the train and drops me back there afterwards. He is punctual, polite and more than kind. I cannot praise Sam or his company highly enough

DON’T PARK AT TALBOT ST, NOTTINGHAM. There are two exit points where two barriers move into one lane to exit meaning the gap to move over to the single lane is so tight to manoeuvre that cars are getting damaged. I have scratched my alloy as I saw another car in front touch the hanging poles. I complained to QPark and they acknowledge the tight space to manoeuvre but there’s nothing they can do to change it. They will not accept any liability for damage to vehicles including mine so I won’t be using their car parks in future. I’m disappointed but not surprised they won’t contribute for damage to vehicles when they set the limit of the spaces. There is no way it’s to British Industry Standard as there are many other car parks where the layout isn’t challenging to manoeuvre. 😣

Prebooked 7am to 4pm for Waterloo location. Arrived at 6.42am (due to lack of traffic) and also left at 2.40pm, meaning that overall I was parked for less than I paid for. Have been charged a further £3 because I arrived early.

Avoid at all costs. Q-Park locations across London have serious safety issues, with cars routinely being broken into. The company shows little interest in addressing these concerns and instead makes stressful situations even worse for customers. Their response to security complaints is dismissive, and despite their claims, there is no effective on-site security. If you value the safety of your vehicle, look elsewhere.

You assume that if you pre-book and select a time, that there will be a space for your vehicle. Wrong!
I was unable to park at one of the Q-park sites as it was completely full. I even drove around the entire car park twice. We did phone customer services but they stated the car park facilities hadn't been 'over' booked, the car park was just busier than usual - work that one out? Prior to this experience I had always been a fan of Q-park. Not anymore! Pre book if you want to but understand that there is still no guarantee that you will have a space waiting for you.

Q Park advertise this as secure parking, however any member of the public can access the car park without a code through the lifts within Sauchiehall Street TK Maxx store. Not a safe area and very expensive parking. When I complained, Q-Park didn’t want to know. Avoid Q Park in Glasgow and use Glasgow City Car Parks, better locations and much cheaper, particularly in the evenings.

I would give zero stars due to my experience but I'll give them the 1* star for how the car park is laid out and the space to maneuvere plus spacing.
Now let's start with the issues... I booked on the 10th May early morning till early afternoon (06:30am till 13:30pm) where I got back early but couldn't get out the car park as the gates refused to open for me and another driver... Nothing crossed my mind at the time...
I then booked 16th May to the same car park and same times but this time the gate opened but the barrier didn't... I called for assistance where I got into the car park as booked, came back around 12 (ish) so once again, an hour earlier and exited fine.
By the time I got home, I got an email saying that I've overstayed so they are taking £150 from my card.
I'm livid at this point... there is no contact number and all you are left to do is send an email via the chat forms (absolutely pathetic you can't speak to a human being).
I've contacted my credit card company to stop the transaction and now just waiting but what an absolute joke of a company to think/assume you've overstayed and take such a large sum of money without looking into things...

I won't be using Q Park again especially as we had a crap issue when I used their car park in Birmingham where they had zero notification that there was a marathon so when exiting, we couldn't and then was stuck for 3hrs so I recommend to avoid, avoid AVOID please!!!

Edit: I've been refunded for their mess up and thought I'd give them a second chance where now I've been stung twice... Booked from 6am till 2pm (8hrs stay). I got there 5:44am so a bit early than planned but left at 1:18pm so I left earlier... Guess what, I've been charged £2 for overstaying which makes no sense.
I know its only £2 but it seems they make up their own rules.
I left early so why would/should you be charged for overstaying and their response was because I entered early... I literally give up with this car park and will use Just Park instead of this joke!!

Absolute rip off, was paying £11 for parking, then saw an advert on the payment machine, saying download the app. Thinking this would make things easy I did, checked my bank when I got in and the charge was £21! When I challenged them they said no refund will be forthcoming, so app now deleted, and a warning to everyone be careful you don’t get stung by this underhand little scam they have going. 🤬

Double charged my credit card and refused to answer my calls and emails.

From talking to the staff at the hotel where I was staying (nearby), it seems this is not the first time this has happened.

Ended up having to get my credit card company involved, who reimbursed me.

**** In addition, a few weeks later, my credit card company contacted me today (13/05/25) to let me know that there had been some suspicious activity on my account. Now, I’m not saying it’s related – however, throughout my entire life I’ve (luckily) never experienced any previous financial fraudulent attacks.

Danielle at Q Park Liverpool was really understanding when I needed assistance paying for my short stay in the car park. So helpful. Thank you.