Have been with Privilege for many years now for my car insurance, I stay with them for their costs & excellent customer service given by their staff, as I usually renew over the phone. Definitely rec... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a... Näytä lisää
Yritys on vastannut
House insurance renewal, a fairly steep increase from last year but competitive in cost. The policy covers what we need at a cost that just about prevented us from moving to another supplier. An infla... Näytä lisää
Yritys on vastannut
It was easy to purchase the cover that I needed online and the person who helped over the phone to start the policy a day earlier was very helpful and considerate. Everything sorted easily.
Yritys on vastannut
Yrityksen tiedot
Privilege
Yrityksen kirjoittama
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.privilege.com
4,4
Erinomainen
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good company happy to help and support…
Good company happy to help and support were needed.
8. lokakuuta 2026
Vastaus yritykseltä Privilege
Thank you for taking the time to leave such a wonderful 5-star review. We are truly delighted to hear that you found our team to be supportive and eager to assist whenever assistance was required. Your kind feedback means a lot to us, and we are always here whenever you need us again. Nathan
Good, affordable cover and great customer service.
It was easy to purchase the cover that I needed online and the person who helped over the phone to start the policy a day earlier was very helpful and considerate. Everything sorted easily.
8. lokakuuta 2026
Vastaus yritykseltä Privilege
We are delighted to hear that you had such a smooth experience setting up your policy online and adjusting your start date with our team over the phone. Thank you for sharing your positive feedback with us! Ellie
Easy to use site
8. lokakuuta 2026
Vastaus yritykseltä Privilege
Thank you for taking the time to share your feedback about how simple our online navigation was for you. Ellie
As a Non Claims 10 year candidate and…
As a Non Claims 10 year candidate and member of Privilege 30 years I expected a much lower rate of premium. Where are the incentives from Privilege on these bonuses to lower premium renewal?
8. lokakuuta 2026
Vastaus yritykseltä Privilege
Hi. I understand your concerns. Your No Claim Discount and loyalty are taken into account, but renewal prices are based on a range of factors, including the rising cost of claims and repairs. Thank you for your feedback. Ellie
Still awaiting initial follow-up after…
Still awaiting initial follow-up after first report of car theft. ? Mech engineer contact? + ? Police referral submitted? + ? Refusal to cover temp replacement car hire?
8. lokakuuta 2026
Vastaus yritykseltä Privilege
We're sorry to hear you're still waiting for an update after reporting your car theft. I’ve left a link to our website below, where you can raise this as a complaint and find more information about our complaint process. We have several ways to raise this, including an online complaint form available on the site. Once we’ve received your complaint, our team will be in touch to try and resolve this with you. Ellie
https://www.privilege.com/complaints
Vastaus yritykseltä Privilege
Thank you for the five stars. We're happy to hear our agent was pleasant, though we note the effort needed regarding your price adjustment. We appreciate your feedback. Ellie
Renewed policy by phone
Renewed policy by phone. Foreign operator, I couldn’t understand them and they couldn’t understand me. Constantly having to repeat myself and spell words. Please give us British operators!
8. lokakuuta 2026
Vastaus yritykseltä Privilege
Thank you for sharing your feedback. Ellie
Have been with Privilege for some years,.Have been very helpful, and polite
Very helpful , also very polite .
Would recommend you
28. syyskuuta 2026
Vastaus yritykseltä Privilege
We are so glad to hear that our team provided such courteous and supportive service. Thank you for your kind words and for recommending us to others! Ellie
Vastaus yritykseltä Privilege
It's never our intention to disappoint you with the price. Many factors can affect the cost, including the rising cost of repairs. Thank you for your feedback. Ellie
This company generally are easy to deal…
This company generally are easy to deal with in terms of insurance. I rang through today to check why they were trying to take a double bill from my bank and got through to someone who either wasn’t paying attention to the fact I called in, or something went wrong. I could hear everyone talking in the background but not the actual call handler herself. After ten minutes I couldn’t hear anything and the line cut a minute or two after. Got called back and she had said she was trying to talk to me down the phone but couldn’t hear my end which is odd considering I could hear everyone in the background talking but not her herself.
Having an issue with payments as well not reflecting on their end which has caused an investigation.
I’d just beware of the insurance company, unfortunately I’m only 2 months into my policy and I’m not overly happy with what’s been going on. Anything before this has been easy to manage with them.
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Privilege
We're sorry to see we've disappointed you just two months into the policy with us. We're glad to see you were called back after the phone issue. If you need further help, please message our social media team, using the link below. Christy
m.me/PrivilegeUK
Is loyalty valued ?
Increased my premium by over £100. Had a much better offer from TESCO , £110 less for same cover. Phoned to cancel auto renewal and was given a new competitive quote so let auto payment run. Been a long time customer of Privilege and expect BEST renewal quote first time.
8. lokakuuta 2026
Vastaus yritykseltä Privilege
We appreciate you sharing your experience as a long-standing customer. Receiving an initial price increase is frustrating. The best price is offered first, for the service and products we're offering, sometimes a discount is available. We can check this for you if you contact us. Christy
I dealt with a pleasant
I dealt with a pleasant, helpful, and competent advisor. Thanks to her.
9. lokakuuta 2026
Vastaus yritykseltä Privilege
We are glad you enjoyed your experience with our helpful team member. Thank you for the review! Christy
Vastaus yritykseltä Privilege
We're happy to hear it, Barry. Thanks for renewing for another year. Aston
Vastaus yritykseltä Privilege
Thanks for sharing your experience with us Sheila, we appreciate it. Aston
Privilege were able to deal with my…
Privilege were able to deal with my queries about renewal efficiently & offered me a substantial premium discount in order to retain my custom.
8. lokakuuta 2026
Vastaus yritykseltä Privilege
It's fantastic to hear you've renewed and we were able to provide a discount. Thanks for giving us five stars. Aston
Straightforward renewal
8. lokakuuta 2026
Vastaus yritykseltä Privilege
We're happy to hear it was straightforward to renew. Thanks for your review and for renewing with us for another year. Aston
Much better price than other companies
Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a person on a chat line who could not help me when I tried to query my renewal with another company.
8. lokakuuta 2026
Vastaus yritykseltä Privilege
Its fantastic to hear you've joined us at a much better price than other companies. Welcome to the team, Elaine. Aston
Vastaus yritykseltä Privilege
That's what we like to hear, Shaun. Thanks for your five star review. Aston
I let my insurance renew automatically
I let my insurance renew automatically, the only painful part was the price. It’s a £150 or so more than offered through the Meerkat for similar cover.
It doesn’t look like loyalty pays, or even good driving (no claims for many ,many years!)
8. lokakuuta 2026
Vastaus yritykseltä Privilege
We appreciate your feedback about our renewal price, Peter. Rest assured, we've taken it on board. Aston
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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