Posthaste Arvostelua 

Shocking service. Package overdue, no response to email enquires. The customer service are friendly but really cannot say what is happening and will pass this on to the team. Tracking information stays the same. At the moment only 3-4 days late, but will no doubt extend. Other people in my household have ordered from the same company and received their parcels earlier than scheduled, so to keep on enquiring about my address is stupid. Absolutely shocking service for a reported professional company. Hate hate this company always problems with them

Make sure the courier driver delivers orders not just say when he gets around he will what sitting in his van for 4days get real

Shocking service. 11 days over due, no response to email enquires. No answer to phone calls. Now I have a second parcel late for delivery. At the moment only 3-4 days late, but will no doubt extend. Absolutely shocking service for a reported professional company. Stay clear folks.

Didn't ring bell and threw over the front gate leaving it in the rain very disappointed

Slowest company ever to post anything and constantly mess up. My parcel sat for 10 days in the centre and the constant it will be delivered the next day BS. Nope don't trust them please. Save yourself the headache no one there has a clue what's going on.

Shocking service! Been nearly a week waiting for my parcel.. still saying picked up on tracking.. tried getting in touch, no reply

Package delivered to wrong address after it was delayed. Even though they provided me with a photo of the label addressed correctly. Delivered at 2.45 on Saturday so can't contact anyone until Monday. Terrible.

Non existent online tracking service, it only shows packages as being picked up and then nothing for days. The customer service were friendly but seems they can only do so much if they dont have the resources. I've had 2 packages arrive from Australia faster than the Post Haste one from Auckland. I will be sending the company i purchased from a note about their choice of couriers.

Ive had two deliveries recently that were with post haste and both times parcels were lost .First time was delivered to the wrong house on my street and they couldnt get it back ,second time no idea where it went .I now will be asking if posts haste is the courier and if so wont be buying goods from anyone who uses them.On top of the non delivery their track and trace is awful to use.

Whenever I order something and it is “delivered” by postehaste it always goes missing. I have to chase it down, it’s dodgy as. Last time it said it was delivered to a lockbox which was incorrect and I had to go and pick it up from the depot when they said it was “misscanned”. This time they say it’s been delivered and signed for by me but I have been home all day and no deliveries.

The system doesn't work, the phone number given doesn't connect to anything and you can't go collect your parcel without arranging it's collection.

This company should not be operating they fail to deliver on time trying to track an item is impossible as they do not update information as for ringing them to lodge an enquiry forget it pathetic is the only polite way of putting Avoid post haste couriers if you want to get your item on time book a carrier pigeon

Can't be any worse. I have little to no idea where the heck my parcels might be now. And I got a package delivered at my door that wasn't mine at all!

This is the worst company dosn't have proper Track and Trace

Constantly terrible service from this company. I live in an apartment, they don't bother to get access to our mail delivery room as other couriers do, they don't bother to contact the client when non-delivery happens, don't ring, don't leave card and the client is left in the dark to sort deliveries 8-10 days out. Not good enough. I would never enlist you to deliver my goods.

Delivery was lat and once it had arrive the driver just chuck the products on the floor even though i was sitting right there on my desk. Complete disregard for the product

Not happy with the service you provide very slack on delivery still waiting since the 20th of July it is now the 24th of July and your a day late whats going on do I gotta come and pick it up myself

Horrible service. Ordered something for overnight delivery. A driver has been off so they said oh you won't get it until next week. That's disgusting. And the girl on the phone just laughed. If you only have one diver for my area, how about getting a temp so people actually get the stuff they bloody paid for.

PURE SLACK! Having a tracking number and they cant track your parcel? One person tells you one thing the other tells u a different story, tried picking my parcel up instead they don't know where it is, pure rubbish! -10

Extremely Frustrating Experience with PostHaste Delivery Service

I recently had an incredibly frustrating experience with the PostHaste delivery service, which was assigned to handle my online purchase that I made through a trusted platform. In the past, the delivery was always handled by NZ Post, and they were consistently on time with precise updates. However, this time, PostHaste took over the delivery process, and everything went downhill from there.

Despite the expected delivery date approaching, I received no updates from PostHaste regarding the status of my package. Growing concerned, I decided to track the parcel myself, only to discover that it had been handed over to PostHaste instead of NZ Post. The tracking history showed multiple failed delivery attempts, and the parcel was being held at the PostHaste depot.

I made numerous phone calls to their customer service, but to my dismay, I was trapped in an endless loop of recorded voices, never able to reach a human representative. Feeling frustrated, I sent an email expressing my concerns and seeking assistance. However, I received no reply for two days. Finally, I sent another email, and after waiting anxiously, I received a response that stated, "Apologies for the delayed response. We no longer have this item; it has been returned back to Global Logistics."

The lack of communication and the decision to return the item without any attempt to contact me beforehand was deeply disappointing. PostHaste had my phone number and email address, yet they failed to utilize these means of communication to inform me of the situation. As a customer, I expected better service and more proactive communication from a professional delivery company.

This experience with PostHaste has left me feeling frustrated, inconvenienced, and disappointed. It is disheartening to encounter such poor customer service and a lack of accountability. I hope that by sharing my experience, others can be cautious when relying on PostHaste for their deliveries.

In conclusion, I urge PostHaste to improve their communication channels and customer service practices. Proactive updates, better accessibility to human representatives, and considering customers' preferences before making decisions can go a long way in enhancing their reputation and ensuring customer satisfaction.

Please note that this review is based on my personal experience, and others may have different encounters with PostHaste. However, it is essential to share feedback to encourage companies to improve their services and address customer concerns.