Posthaste Arvostelua 

302
TrustScore 1.5/5 tähteä

1,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I ended up taking them to disputes tribunal and winning. These people literally stole my goods. They marked them as delivered then kept them and never tried to contact me. It took months to find them... Näytä lisää

Saanut 1/5 tähteä

Driver continues to throw my parcels over my front fence despite being given delivery instructions AND having a DROP ZONE assigned to my back door. What a useless service. Maybe invest in some liter... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

The absolute WORST courier company I have ever been forced to use. I ordered from under Armour and they use these clowns to deliver goods. Well they failed to deliver the package, didn't leave a ticke... Näytä lisää

Saanut 1/5 tähteä

Absolute garbage. The parcel has been going around my region for the past week (within 10-15km of my address). Then they've decided to send it somewhere else (100+ km away) and ask me to contact them... Näytä lisää

Yritys on vastannut

1,4

Huono

TrustScore 1.5/5 tähteä

302 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 72 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,4

Kaikki arvostelut

(302)

73 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I ended up taking them to disputes…

I ended up taking them to disputes tribunal and winning. These people literally stole my goods. They marked them as delivered then kept them and never tried to contact me. It took months to find them by which time they claimed they were destroyed or returned. By marking them as delivered I was unable to get them refunded. These people shouldn't even be allowed to operate. They have a huge pile of goods like this, all with phone numbers that they make no effort to contact. They actually need the police to go sort them out.

19. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing service

Amazing service. Pricing literally 1/10th of others.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Nicolaas,

We really appreciate your support and will be sure to share your kind words with the team.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Incompetent

Driver continues to throw my parcels over my front fence despite being given delivery instructions AND having a DROP ZONE assigned to my back door. What a useless service. Maybe invest in some literacy courses for your drivers.

9. syyskuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Heather,

We’re very sorry to hear about your repeated delivery issues and understand your frustration.

Our couriers are expected to follow delivery instructions where it is safe and practical to do so, and parcels should always be handled with care. We apologise that this has not been your experience.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

The absolute WORST courier company I…

The absolute WORST courier company I have ever been forced to use. I ordered from under Armour and they use these clowns to deliver goods. Well they failed to deliver the package, didn't leave a ticket and are unreachable. I've tried to call them 4 times they keep you on hold and then the call drops about 5 mins in. It's an absolute laugh. What a joke of a company. Embarrassing seriously.

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Parcel was NOT left as directed

Parcel was NOT left as directed. Was in letterbox with back open and exposed to easy theft. This is 3rd time post haste has messed up my delivery. Will not be using you again.

1. syyskuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Donna,

We’re sorry to hear about your experience, particularly as this is not the first time you’ve had an issue with your deliveries.

Delivery instructions should be followed wherever it is safe and possible to do so, and we understand your concern about the parcel being left exposed and at risk of theft.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Quicker to walk

Post Haste have had my parcel for a week now (an order from Bunnings). The address was auto-populated by Bunnings software when purchasing, but the Post Haste software was unable to handle a long first line on the address, so cut half of it off. It was therefore returned to their base. I called to correct (day 2) and was told it would be sent out again as soon as possible. It is now day 7 and there is still no sign. The parcel didn't even have to come far - just across Auckland. I could've walked to Bunnings and back thirty times by now. How are Post Haste still in business?

31. elokuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Nick,

We’re sorry to hear about your experience and understand how frustrating this delay has been.

Your first item has been delivered and the second is scheduled to be delivered today.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Items got delivered but left on street

Items got delivered but left on power line post on street, not hidden or protected from the weather. It could of been stolen.
Thankfully neighbour moved it for me to safe location.

26. elokuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi there,

We’re sorry to hear about your experience and apologise for where your parcel was left.

Our couriers are expected to leave parcels in a safe and appropriate location. Your feedback will be passed on to the relevant team for review.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Feedback about recurring delivery issue

Feedback about recurring delivery issue

I would like to provide feedback about a recurring delivery issue I have experienced with Post Haste. I have now had the same problem with the same driver, where I have been advised that my address is incorrect or not known.

My address is correct, and I have successfully received deliveries at this address from CourierPost with no issues whatsoever. This is therefore becoming frustrating, particularly because the same issue has happened more than once with the same Post Haste driver.

I would appreciate it if this could be looked into with the driver and the delivery records checked to determine why my address is repeatedly being reported as incorrect when it is not.

I hope Post Haste can address this issue so that future deliveries can be completed without the same problem occurring again.

21. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor service

Poor service. They lack communication and Integrity. They say they're gonna do something and they don't. This review is for Post Haste:90 Highbrook Drive, East Tāmaki, Auckland 2013. You need to check your management team, they're not taking care of your business, which is the customers.

14. elokuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Souai,

We’re sorry to hear about your experience, and thank you for providing the additional information we requested.

We take concerns around communication and follow-through seriously, and your feedback will be shared with the relevant team for review.

We apologise for the frustration and disappointment caused.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Avoid if possible

Absolute garbage. The parcel has been going around my region for the past week (within 10-15km of my address). Then they've decided to send it somewhere else (100+ km away) and ask me to contact them – which if I wasn't tracking it, they wouldn't have notified me.
This item is perishable, and was sent by the vendor by courier for speed reasons. Unprofessional and, frankly, completely inept.

13. elokuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi there,

We’re very sorry to hear about your experience and understand how frustrating this must be, particularly with a time-sensitive, perishable delivery.

We’d like to understand what happened and ensure the circumstances that caused your parcel to be incorrectly routed are addressed. Please get in touch with us and provide your consignment details and any additional information about the delivery so we can investigate this with the relevant teams and help prevent it from happening again.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Remove "Haste" from your name

Time to remove the laughable word "Haste" from their name. Post Haste and their mate New Zealand Couriers do not seem to understand the concept of a courier delivery service. Plus, they are utterly defiant, condescending, and victim blaming when waiting Customers contact them with the apparent 'audacity' to question why Post Haste does nothing at all about delivering a parcel until AFTER it has sat in their depot throughout an entire day and night, eg: NZC hand a parcel over to PH at the start of day, but PH make no attempt to deliver it until the afternoon of the following day. This appalling service constantly happens, with neither NZC or PH appearing to believe their casual attitude toward parcel deliveries needs to be improved!. The sooner these two hopeless and arrogant 'couriers' go out of business the better...

10. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor delivery services

Poor delivery service! Parcel was collected on 29th of July and last update on tracking site was on the 30th. Its already 3rd of August but didn’t hear anything!

3. elokuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Jonna,

We’re sorry to hear about your experience and understand how frustrating it is when tracking stops updating and your parcel is delayed.

This is not the level of service we aim to provide, and we apologise for the inconvenience caused. We’d like the opportunity to investigate this further and provide an update on your parcel.

Please get in touch with your consignment details so we can look into this for you.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Picked up 14 of July

Picked up 14 of July, said out for delivery 16th of July and didn’t come. Next day exact same thing on the 17th. It’s now July 21 and it hasn’t been delivered STILL. Still saying out for delivery 17 July.
Very upset by this company.

July 31: never got the item

21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Daisy,

This is not the level of service we aim to provide, and we sincerely apologise for the disappointment and inconvenience caused.

We’d like the opportunity to investigate this further. Please get in touch with your consignment details so we can review what happened and assist you directly.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

SLOW

SLOW. 4 days just to get across Auckland. In their hands Sunday, only delivered Thursday.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Package is more than 17 day's late, I called 3 times, their own staff failed to contact their drivers.

I Ordered a package that was supposed to arrive on 29th May. It is now 15th June. The package came from China to NZ in 3 days, made it to the Manakau Branch in 1 day, and has now been sitting there for 17 days. I am yet to receive the package and have lost hope at this point.

I have called them 3 times now, each time I have been told that the page has been escalated to high priority and will be delivered within 48hrs. I have been calling every 48hrs to ask once again why my package is still not here.

So they have failed to even attempt to deliver the package more 4 times now (today being their 4th promised and failed delivery date) whilst the package is apparently on high priority.

I don't know what else I can do, but I will be avoiding this company from now on, if I possibly can, cause this has been and still is a nightmare.

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Guy,

After reviewing the matter, we understand there were difficulties completing the delivery due to an incorrect address. The business name we received didn't match any of the stores at the delivery address, so our team couldn't identify the correct recipient and complete the delivery.

We appreciate that this has been a frustrating experience, particularly after multiple follow-ups and expectations that the parcel would be delivered within specific timeframes. We apologise for the inconvenience caused and for not communicating the situation more clearly.

Kind regards,
The Post Haste Group Team

Saanut 2/5 tähteä

Somewhat unreliable and slow, but good recovery

Complete re-write of this review to update with new information.

The initial processing was a little slow (took two working days between the two points, where NZ Post or Aramex are typically overnight for the same route), and then the driver somehow delivered the parcel to the wrong side of the suburb.

Fortunately, after a call to customer service of the local depot, the parcel was recovered and re-delivered the following day.

9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi Brett,

We’re sorry to hear about your experience and understand how frustrating it must be to experience both delays in tracking updates and a parcel being delivered to the wrong address.

This is not the level of service we aim to provide, and we apologise for the inconvenience caused. We’d like the opportunity to investigate what happened and understand where things went wrong.

If you’re willing, please share your parcel details with us so we can look into this further and follow up with the relevant team.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Horrible customer service and online tracking not working

Ordered through Oodie twice and they deliver using Post Haste, Post Haste had horrible customer service after trying to find out where my parcel is, the lady who answered my call was so impatient and rude over the phone, could hear her slam the phone down after saying bye. Would have saved a call if the bloody website works to show tracking! - Looking at the recent reviews, it seems some customer service investigation needs to take place urgently!

5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi there,

We’re sorry to hear about your experience and the frustration this has caused.

Providing helpful and professional customer service is important to us, so it’s disappointing to hear that your interaction with our team did not meet expectations.

Thank you for taking the time to share your feedback. We take comments like these seriously and will ensure they are passed on to the relevant teams for review.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Pretty shit service

Pretty shit service. Especially to be told im in a rural area when im not if a main road in Auckland is considered rural id hate to think what a farm area is considered . Just as useless as Aramex.do not recomend this company at all

26. toukokuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi there,

We’re sorry to hear about your frustration regarding the rural classification of your address. Rural delivery classifications are determined by delivery zoning and service routes rather than simply how urban an area may appear.

That said, we understand the impact this has had on your experience, and we’re sorry we haven’t met your expectations.

Kind regards,
The Post Haste Group Team

Saanut 1/5 tähteä

Crap drivers

Would actually help if they had competent drivers, has a muppet block a narrow road while delivering a package there was heaps of room to get off the road but he decided to stop in the middle rego HARY07

25. toukokuuta 2026
Oma-aloitteinen arvostelu
Posthaste-logo

Vastaus yritykseltä Posthaste

Hi there,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

Your feedback has been noted and will be passed on to the relevant team for review.

Kind regards,
The Post Haste Group Team

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