I ended up taking them to disputes tribunal and winning. These people literally stole my goods. They marked them as delivered then kept them and never tried to contact me. It took months to find them... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Driver continues to throw my parcels over my front fence despite being given delivery instructions AND having a DROP ZONE assigned to my back door. What a useless service. Maybe invest in some liter... Näytä lisää
Yritys on vastannut
The absolute WORST courier company I have ever been forced to use. I ordered from under Armour and they use these clowns to deliver goods. Well they failed to deliver the package, didn't leave a ticke... Näytä lisää
Absolute garbage. The parcel has been going around my region for the past week (within 10-15km of my address). Then they've decided to send it somewhere else (100+ km away) and ask me to contact them... Näytä lisää
Yritys on vastannut
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 72 %: iin saamistaan huonoista arvosteluista
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I ended up taking them to disputes…
I ended up taking them to disputes tribunal and winning. These people literally stole my goods. They marked them as delivered then kept them and never tried to contact me. It took months to find them by which time they claimed they were destroyed or returned. By marking them as delivered I was unable to get them refunded. These people shouldn't even be allowed to operate. They have a huge pile of goods like this, all with phone numbers that they make no effort to contact. They actually need the police to go sort them out.
Amazing service
Amazing service. Pricing literally 1/10th of others.

Vastaus yritykseltä Posthaste
Incompetent
Driver continues to throw my parcels over my front fence despite being given delivery instructions AND having a DROP ZONE assigned to my back door. What a useless service. Maybe invest in some literacy courses for your drivers.

Vastaus yritykseltä Posthaste
The absolute WORST courier company I…
The absolute WORST courier company I have ever been forced to use. I ordered from under Armour and they use these clowns to deliver goods. Well they failed to deliver the package, didn't leave a ticket and are unreachable. I've tried to call them 4 times they keep you on hold and then the call drops about 5 mins in. It's an absolute laugh. What a joke of a company. Embarrassing seriously.
Parcel was NOT left as directed
Parcel was NOT left as directed. Was in letterbox with back open and exposed to easy theft. This is 3rd time post haste has messed up my delivery. Will not be using you again.

Vastaus yritykseltä Posthaste
Quicker to walk
Post Haste have had my parcel for a week now (an order from Bunnings). The address was auto-populated by Bunnings software when purchasing, but the Post Haste software was unable to handle a long first line on the address, so cut half of it off. It was therefore returned to their base. I called to correct (day 2) and was told it would be sent out again as soon as possible. It is now day 7 and there is still no sign. The parcel didn't even have to come far - just across Auckland. I could've walked to Bunnings and back thirty times by now. How are Post Haste still in business?

Vastaus yritykseltä Posthaste
Items got delivered but left on street
Items got delivered but left on power line post on street, not hidden or protected from the weather. It could of been stolen.
Thankfully neighbour moved it for me to safe location.

Vastaus yritykseltä Posthaste
Feedback about recurring delivery issue
Feedback about recurring delivery issue
I would like to provide feedback about a recurring delivery issue I have experienced with Post Haste. I have now had the same problem with the same driver, where I have been advised that my address is incorrect or not known.
My address is correct, and I have successfully received deliveries at this address from CourierPost with no issues whatsoever. This is therefore becoming frustrating, particularly because the same issue has happened more than once with the same Post Haste driver.
I would appreciate it if this could be looked into with the driver and the delivery records checked to determine why my address is repeatedly being reported as incorrect when it is not.
I hope Post Haste can address this issue so that future deliveries can be completed without the same problem occurring again.
Poor service
Poor service. They lack communication and Integrity. They say they're gonna do something and they don't. This review is for Post Haste:90 Highbrook Drive, East Tāmaki, Auckland 2013. You need to check your management team, they're not taking care of your business, which is the customers.

Vastaus yritykseltä Posthaste
Avoid if possible
Absolute garbage. The parcel has been going around my region for the past week (within 10-15km of my address). Then they've decided to send it somewhere else (100+ km away) and ask me to contact them – which if I wasn't tracking it, they wouldn't have notified me.
This item is perishable, and was sent by the vendor by courier for speed reasons. Unprofessional and, frankly, completely inept.

Vastaus yritykseltä Posthaste
Remove "Haste" from your name
Time to remove the laughable word "Haste" from their name. Post Haste and their mate New Zealand Couriers do not seem to understand the concept of a courier delivery service. Plus, they are utterly defiant, condescending, and victim blaming when waiting Customers contact them with the apparent 'audacity' to question why Post Haste does nothing at all about delivering a parcel until AFTER it has sat in their depot throughout an entire day and night, eg: NZC hand a parcel over to PH at the start of day, but PH make no attempt to deliver it until the afternoon of the following day. This appalling service constantly happens, with neither NZC or PH appearing to believe their casual attitude toward parcel deliveries needs to be improved!. The sooner these two hopeless and arrogant 'couriers' go out of business the better...
Poor delivery services
Poor delivery service! Parcel was collected on 29th of July and last update on tracking site was on the 30th. Its already 3rd of August but didn’t hear anything!

Vastaus yritykseltä Posthaste
Picked up 14 of July
Picked up 14 of July, said out for delivery 16th of July and didn’t come. Next day exact same thing on the 17th. It’s now July 21 and it hasn’t been delivered STILL. Still saying out for delivery 17 July.
Very upset by this company.
July 31: never got the item

Vastaus yritykseltä Posthaste
SLOW
SLOW. 4 days just to get across Auckland. In their hands Sunday, only delivered Thursday.
Package is more than 17 day's late, I called 3 times, their own staff failed to contact their drivers.
I Ordered a package that was supposed to arrive on 29th May. It is now 15th June. The package came from China to NZ in 3 days, made it to the Manakau Branch in 1 day, and has now been sitting there for 17 days. I am yet to receive the package and have lost hope at this point.
I have called them 3 times now, each time I have been told that the page has been escalated to high priority and will be delivered within 48hrs. I have been calling every 48hrs to ask once again why my package is still not here.
So they have failed to even attempt to deliver the package more 4 times now (today being their 4th promised and failed delivery date) whilst the package is apparently on high priority.
I don't know what else I can do, but I will be avoiding this company from now on, if I possibly can, cause this has been and still is a nightmare.

Vastaus yritykseltä Posthaste
Somewhat unreliable and slow, but good recovery
Complete re-write of this review to update with new information.
The initial processing was a little slow (took two working days between the two points, where NZ Post or Aramex are typically overnight for the same route), and then the driver somehow delivered the parcel to the wrong side of the suburb.
Fortunately, after a call to customer service of the local depot, the parcel was recovered and re-delivered the following day.

Vastaus yritykseltä Posthaste
Horrible customer service and online tracking not working
Ordered through Oodie twice and they deliver using Post Haste, Post Haste had horrible customer service after trying to find out where my parcel is, the lady who answered my call was so impatient and rude over the phone, could hear her slam the phone down after saying bye. Would have saved a call if the bloody website works to show tracking! - Looking at the recent reviews, it seems some customer service investigation needs to take place urgently!

Vastaus yritykseltä Posthaste
Pretty shit service
Pretty shit service. Especially to be told im in a rural area when im not if a main road in Auckland is considered rural id hate to think what a farm area is considered . Just as useless as Aramex.do not recomend this company at all

Vastaus yritykseltä Posthaste
Crap drivers
Would actually help if they had competent drivers, has a muppet block a narrow road while delivering a package there was heaps of room to get off the road but he decided to stop in the middle rego HARY07

Vastaus yritykseltä Posthaste
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