Order placed on the 3rd August. Still waiting. They seem have to keep the money but not send the goods. Emails ignored and phone goes to answerphone. Just letting people know the extremely poor cus... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Näytä lisää
Yritys on vastannut
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Näytä lisää
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Näytä lisää
Yrityksen tiedot
- Putkityötarvikkeet
- Kylpyhuoneen remontointi
- Kylpyhuonetarvikeliike
- Tee se itse -kauppa
- Lämmityslaitetoimittaja
- Jäähdyttimet
Yrityksen kirjoittama
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Yhteystiedot
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, Yhdistynyt kuningaskunta
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
3,2
Keskitasoinen
346 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 17 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Best Price
Bought an insulating jacket for the hot water cylinder, best price I could find and reasonable delivery options.
24. tammikuuta 2023
Vastaus yritykseltä Plumbhub
We really do appreciate your kind feedback, it is great to know that you were happy with our competitive prices and delivery service.
Ordered a week ago
Ordered a week ago. Tracked on EVri Saturday - an apology notice and est delivery date of 19th obviously gone. Now tracking says waiting for parcel from supplier. DO NOT USE EVRI!
23. tammikuuta 2023
Vastaus yritykseltä Plumbhub
We are sorry that your appreciated order was affected by internal issues within the Evri network. A full refund was issued as requested.
Really good company to deal with .
Really good company to deal with .. Pleased with radiators
10. tammikuuta 2023
What’s not to like
Quick. Well packed and delivered. Good communication. 1st class product. Excellent price.
11. tammikuuta 2023
Reliable Company with Competitive Prices
I order regularly from Plumbhub and had an delivery issue last time as the courier company lost my item but handled very well by Peter and sorted quickly.
Good reliable company with competitive prices.
Thank you Peter.
9. tammikuuta 2023
Good price and service
6. tammikuuta 2023
Had fantastic experience .…
Had fantastic experience good communication delivered promptly and on time love the radiator. The delivery driver was very helpful and polite thankyou so much
29. joulukuuta 2022
Excellent friendly customer service
Excellent friendly customer service. Will go above and beyond to help customers.
16. joulukuuta 2022
Vastaus yritykseltä Plumbhub
Hi, Many thanks for your appreciated feedback.
Would have appreciated a vat invoice in…
Would have appreciated a vat invoice in the box . Thanks
14. joulukuuta 2022
Mangers cylinder jacket
The Mangers cylinder jacket was at a competative price and was delivered promptly. It was just the right size for our small hot water cylinder 36"x18". Easy to fit. The four tapes provided were rather narrow, but each went round twice which helped.
16. marraskuuta 2022
Great company. Very helpful.
Used these a couple of times now, no issues whatsoever. Also very helpful.
25. lokakuuta 2022
Oma-aloitteinen arvostelu
Product & prices great
Product & prices great, but delivery could have been quicker
17. lokakuuta 2022
Excellent service
Excellent service. I have used this company before and are once again very pleased with the experience.
27. syyskuuta 2022
Vastaus yritykseltä Plumbhub
We really appreciate your kind feedback, it was a pleasure doing business with you again... Thank you...
Delivery was a hassle
Purchasing via the website was seamless and looks a decent product but the delivery was overly complicated, not express as stated ( said would take 2-3 days and was classed as ‘express’ on the description with no other options, a third party had to phone to organise the delivery and didn’t do that til the third day), and a ridiculous amount of excessive packaging (partial crate for a small (albeit 1800mm long) relatively light radiator, of which the radiator was hanging out the bottom of the crate when it arrived!), and gives us extra hassle to get rid of. Not quite sure why I had to pay £24 for “express” delivery. If it isn’t express delivery then please do not call it such on the delivery option to manage customer expectation.
4. lokakuuta 2022
Vastaus yritykseltä Plumbhub
We don't offer an express delivery service on radiator orders, the expected delivery time is usually 2-3 working days. The £24 charge is for a palletised service on radiators due to the fragile nature and unusual sizes of the product range. On this occasion the customer purchased a radiator that was 1.8 Metre in length so required specialist transportation.
Vastaus yritykseltä Plumbhub
Many thanks for your appreciated order and positive review...
Negative experience:(
Negative experience:(. Radiators ordered at the end of August. Delivered radiators after a five days been demaged and delivery has a missing radiator. Nobody give us a message or call. After a month we still have an issue. The replacement parts are still on their "way"to us, only we recieved is the sellers promise which is seems nothing. They told us as an exuse that the suplier hasn't responded to their concerne. Never gonna use them again.
My adviceis :use somebody else
26. syyskuuta 2022
Vastaus yritykseltä Plumbhub
We have communicated with the customer as quickly as possible on all occasions and we accept the responsibility of the delays in getting the issue resolved. The replacement parts were delayed due to Postal strikes and delays within Parcelforce... The calls we had with the customer were always transparent in terms of our efforts to get the problems resolved..
radiator was delivered quickly and was…
radiator was delivered quickly and was exactly what I ordered
25. elokuuta 2022
Vastaus yritykseltä Plumbhub
Many thanks for you appreciated review. It was a pleasure doing business with you.
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