AVOID AT ALL COST. Ordered item 4 weeks ago and still not shipped. Shop App states awaiting details for tracking. Emails and phone calls completely ignored. In process of getting a refund through Klar... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Näytä lisää
Yritys on vastannut
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Näytä lisää
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Näytä lisää
Yrityksen tiedot
- Putkityötarvikkeet
- Kylpyhuoneen remontointi
- Kylpyhuonetarvikeliike
- Tee se itse -kauppa
- Lämmityslaitetoimittaja
- Jäähdyttimet
Yrityksen kirjoittama
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Yhteystiedot
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, Yhdistynyt kuningaskunta
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
3,3
Keskitasoinen
345 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 17 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It is now 8 dnondeliveryays since my item was…
It is now 8 days since my item was picked up by carrier ( ROYAL MAIL ). It is only a bathroom plug !!!
How much longer will I have to wait so that I can SEND IT BACK and order one from another company and receive it the next day.
You are only getting one star as I couldn't proceed with the review without entering something, otherwise it would have been minus 5*..
29. kesäkuuta 2023
Oma-aloitteinen arvostelu
Amazing customer support.When…
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all companies could learn from them.great product and very competitive price too .would highly recommend.
8. kesäkuuta 2023
Vastaus yritykseltä Plumbhub
Thank you for your amazing and appreciated feedback.
Very fast delivery perfect thank you
15. toukokuuta 2023
Delivered on time and lorry driver…
Delivered on time and lorry driver excellent lad thank you
14. toukokuuta 2023
Professional, friendly service.
A very friendly, professional service, great communication and value for money. Highly recommended.
27. maaliskuuta 2023
Easy ordering and excellent delivery
Easy ordering and excellent delivery, haven't fitted rads yet but they look great
14. maaliskuuta 2023
Poor Delivery Service and Lack of Communication
Item ordered online and paid for 15 Feb. Today is 26 Feb. Website claims to deliver withing 5 days from order. No humanly understandable tracking number provided which makes me think it is still not despatched.
I ordered a megaflo on the same day from another vendor. That arrived well before it's time.
Thank goodness I am not a gas installer, else I would have lost the business.
Suppliers should know time is money. When they don't communicate to buyers about any delays, they deserve loss of business for them through negative reviews.
Unlikely to be a repeat customer
=====================
Update 27 Feb 2023
Item delivered today. The delivery chap decided to roll the box inside in to my hallway, even when the box states, keep upright. 😔
The supplier instead of admitting to their mistake are accusing me to be a liar. Here is the email I received 23 Feb. Keep in mind I placed the order on the 15th.
"Hi, I did call yesterday. The order is going out today and will be with you tomorrow sorry for the delay with your appreciated order."
This email was implicit that the item was to be delivered on 24th Feb. I have not once had a call nor received any mails suggesting the delivery will be delayed. Sir, I am an accountant and come from a professional background. I gain nothing in lying to you. All I wanted was a boiler for my home.
Not only is this supplier poor at communicating, they sadly do not want me as a repeat customer and put things right. 😔. I would have changed the rating to positive had this supplier not accused me of lying 🤥
A business is only successful if it behaves professionally and have good ethics. Sadly, this was not demonstrated on this purchase.
15. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plumbhub
This feedback is factually incorrect, the customer was contacted by telephone prior to delivery and a message was left. The customer was also contacted by email to confirm there was an unforceen delay in the delivery.
The customer confirmed they were happy as long as the delivery was received by the end of Feb 23.
Excellent ordering to delivery
Extremely good service from ordering online to delivery, kept you informed of tracking and delivery date as scheduled friendly delivery service.
18. helmikuuta 2023
We’ll packed could have done a little…
We’ll packed could have done a little more on the tracking side off things had to chase up we’re the radiator was. Them parcel force didn’t inform me on there arrival but it was good and David in your office was helpful on the phone.
9. helmikuuta 2023
Speedy delivery not fitted yet but…
Speedy delivery not fitted yet but exactly as advertised
6. helmikuuta 2023
Thank you I am happy with the service
2. helmikuuta 2023
Excellent customer service
Needed a large radiator and Pete from Plumhub did a great job, confirming that he had the rad in stock at his main supplier and ordering it for me with immediate delivery.
Rad was delivered, on time and in perfect condition.
EXCELLENT SERVICE ....
25. tammikuuta 2023
Oma-aloitteinen arvostelu
Best Price
Bought an insulating jacket for the hot water cylinder, best price I could find and reasonable delivery options.
24. tammikuuta 2023
Vastaus yritykseltä Plumbhub
We really do appreciate your kind feedback, it is great to know that you were happy with our competitive prices and delivery service.
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