The vehicle was collected by Erwin. Brilliant service. Polite and courteous. Erwin kept me updated and called me when he was on his way both times. Excellent employee. Very helpful and explained the p... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The team at Northgate in Glasgow are great, always willing to help and make sure our vehicles are on the road in perfect condition. We only operate a small fleet at the moment, but that hasn't affecte... Näytä lisää
Yritys on vastannut
The staff at the Banbury branch are the best. They are welcoming and looked after me through my experience with them. I can not complement them enough on their professionalism from the garage... Näytä lisää
Yritys on vastannut
I had to have my company van taken into Northgate Huddersfield where I met Umer. From sorting a temporary replacement, to ultimately arranging a permanent exchange, his customer service was first clas... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Yrityksen kirjoittama
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Yhteystiedot
Lingfield Way, DL1 4PZ, Darlington, Yhdistynyt kuningaskunta
- 0330 019 8775
- info@northgatevehiclehire.co.uk
- www.northgatevehiclehire.co.uk
4,9
Erinomainen
6 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Always happy to help with a smile
Excellent customer service always helpful very friendly staff
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Shaun, thank you for your lovely review!
We’re delighted to hear you consistently receive excellent customer service and find our team friendly and always happy to help. 🙌
We really appreciate your kind feedback and continued support! 💫
Take care,
Emma
Friendly warm welcome from Chris and…
Friendly warm welcome from Chris and Amanda on the desk
9. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Thomas, thank you for your lovely review!
We’re so pleased to hear Chris and Amanda gave you such a friendly and warm welcome. 🌟
We really appreciate your kind feedback and will be sure to pass it on to them!
Take care,
Emma
Great service!
Took my vehicle in for a service and was really impressed with the overall experience. The work was carried out efficiently, with great communication throughout. Excellent service from start to finish. Highly recommend!
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Thank you for your review, Kerri!
We're delighted to hear that you were impressed with the service and communication throughout your visit. It's great to know everything was completed efficiently and that the team made the whole process smooth from start to finish. 🔧
Thank you for your recommendation and for taking the time to share your feedback. 🎉
Take care,
Emma
The staff were welcoming and nice
The staff were welcoming and nice, was kept well updated on what was going on with my vehicle
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Adam, thank you for your lovely review!
We’re so pleased to hear you received a warm welcome from our team and were kept well informed about your vehicle throughout your visit. 😊
Thank you for taking the time to share your positive experience with us! 💫
Take care,
Emma
I picked up my new motor today
I picked up my new motor today, the staff at Huddersfield were very friendly and sorted everything in very good time, Ashleigh and Christopher looked after me 😁
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Thank you for your lovely review, Michael!
We’re delighted to hear you had such a smooth experience collecting your new vehicle and that everything was sorted quickly. 🚗✨
It’s great to know Ashleigh and Christopher looked after you and made you feel welcome. We’ll be sure to pass on your kind words! 🙌
Thank you for choosing Northgate, and we hope you enjoy your new motor!
Take care,
Emma
Brilliant service at all levels
Huge shout out to the staff at Northgate Blaydon! Hired a car from there - Jules and Irene handled the booking and handover extremely pleasantly and efficiently, and even the Manager (Bobby) made time to talk to myself and other customers waiting.
A small technical issue occurred with the vehicle an hour into the journey - one phone call was all it took for a plan to be put in place for me to divert to the nearest branch for inspection and rectification - again handled very quickly and professionally by the staff at Leeds.
Overall a very good experience again with this branch - thoroughly recommended.
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Paul, thank you for your fantastic review!
It’s wonderful to hear Jules and Irene made your booking and handover so pleasant and efficient, and that Bobby took the time to chat with you too. 🙌
We’re also pleased that when you experienced an issue during your journey, everything was handled quickly and professionally to get you back on track. 🚐🔧
Thank you for your continued support and recommendation. Your kind feedback means a lot to everyone involved! ⭐
Take care,
Emma
Vastaus yritykseltä Northgate Vehicle Hire
Hello Jim, thank you for your great review!
We’re really pleased to hear you had such a positive experience with us. ⭐
Thank you for your kind words and for choosing Northgate. We really appreciate your support! 🙌
Take care,
Emma
Friendly and went out their way to help…
Friendly and went out their way to help get my van on the road same day, cheers guys
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi James, thank you for your great review!
We’re delighted to hear the team provided fast, friendly service and went out of their way to get your van back on the road the same day. 🚐💨
Thanks for taking the time to share your feedback. We really appreciate it! 👌
Take care,
Emma
Went with van for service
Went with van for service. Really helpful staff and comfortable waiting area with refreshments. Staff try really hard to resolve any issues practically as well.
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello, thank you for your great review!
We’re really pleased to hear you found our team friendly and helpful, and that you enjoyed the comfortable waiting area and refreshments. ☕
It’s especially great to know the team worked hard to resolve any issues practically and make your service visit a positive one. 🛠️
Thank you for choosing Northgate and for sharing your feedback!
Take care,
Emma
Great service
Lauren and Yvonne made the whole experience at Northgate an absolute pleasure . They go above and beyond all the time and make hiring / servicing a vehicle a pleasure! Thank you for all you do.
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Madeleine, thank you for your amazing review!
We’re delighted to hear Lauren and Yvonne consistently go above and beyond to make your experience with us such a positive one. 🙌
It’s wonderful to know their friendly and helpful support makes both hiring and servicing your vehicle a pleasure. We’ll be sure to pass on your lovely comments!
Thank you for choosing Northgate and for your continued support. 🚐
Take care,
Emma
Another fantastic visit
Fast friendly service, greeted by Happy staff and a very successful experience all round
8. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Joe, thank you for your fantastic review!
We’re so pleased to hear you received fast, friendly service and were welcomed by our happy team. 😄
It’s great to know you had such a positive experience all round.
Thanks for sharing! 🙌
Take care,
Emma
Desk guys was supportive and MOT and…
Desk guys was supportive and MOT and service was quick and done to high standard by cosmin.
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Alex, thank you for your great review!
We’re pleased to hear the desk team were so supportive and that Cosmin completed your MOT and service quickly and to a high standard. 🔧
We really appreciate your feedback and will be sure to pass your kind words on to the team! 🙌
Take care,
Emma
Excellent customer service
Excellent customer service. Highly recommend. Jake the technician was fast and efficient at getting my van back on the road.
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Thank you for your fantastic review, Owen!
It’s great to hear you received excellent service and that Jake’s fast and efficient support helped get your van back on the road. 🚐💨
We really appreciate the recommendation and your kind words. We’ll be sure to pass them on to Jake! 👏
Take care,
Emma
nice and easy
Was nice and easy, has sofas toilets and refreshments, friendly staff. I dealt with Osman and Mack.
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Harry, thank you for your lovely review!
We’re delighted to hear your visit was nice and easy, and that you found the team friendly and welcoming. 🙌
It’s great to hear Osman and Mack looked after you, and we hope the refreshments helped make your visit that little bit more comfortable! ☕
Thanks for choosing Northgate!
Take care,
Emma
Lara- wouldn’t ask her to fix my coffee…
Lara- wouldn’t ask her to fix my coffee machine but she does make a cracking cup of replacement coffee
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Rhys, thank you for your brilliant review!
We might keep Lara away from the coffee machine repairs, but we’re glad her replacement coffee hit the spot! ☕😂
Thanks for giving us a laugh and for sharing your feedback!
Take care,
Emma
Tony and Lara both deserve a pay rise
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Thank you for your great review, Tony!
What fantastic feedback for Tony and Lara! 🏆 We’re so pleased they provided such a great experience.
We really appreciate you taking the time to share this! 💫
Take care,
Emma
Take care,
Emma
Great service from the staff at…
Great service from the staff at Northgate, especially Jo who made the process much easier.
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Steve, thank you for your lovely feedback!
It’s fantastic to hear that Jo’s helpful support made everything that little bit easier. ⭐
Thanks for choosing Northgate, we really appreciate it! 🚐
Take care,
Emma
Tim was great kept me up to date with…
Tim was great kept me up to date with progress on the van
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Adam, thank you for your review!
We’re delighted to hear Tim provided great service and kept you updated on the progress of your van. 😊
We really appreciate your feedback and will be sure to pass your kind words on to Tim! 🌟
Take care,
Emma
Great service
Tim.. lovely bloke got me a replacement vehicle as mine had been "called back" for some work to be carried out. Nice and quick friendly service
7. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Mick, thank you for your lovely review!
We’re delighted to hear Tim provided quick, friendly service and helped get you into a replacement vehicle. 😊
Thank you for your kind feedback and for choosing Northgate. We’ll be sure to pass your comments on to Tim! 🌟
Take care,
Emma
Fantastic Team
Formal Feedback & Recognition
I am writing to formally express my sincere appreciation for the outstanding service provided by the Northgate Vehicle Hire Hull branch over the past year.
Special Commendation for Ellie Hales
I would like to highlight the exceptional work of Ellie Hales. Ellie is an absolute star and a massive asset to the Northgate team. She regularly goes above and beyond to assist with my vehicle requirements, coordinate safety recalls, and manage schedule timings seamlessly.
Her quick responses, flexible approach to scheduling, and positive, helpful attitude make working together effortless. Whether organising vehicle swaps or working around my complex operational schedules, Ellie always ensures my needs are met promptly and effectively.
Thank you to Ellie and the entire Northgate Hull team for your continued hard work, dedication, and excellent service. I truly value this partnership and look forward to our ongoing collaboration.
6. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Andrew, thank you for taking the time to share such wonderful feedback.
We're delighted to hear about your positive experience with the Northgate Hull team over the past year. Building strong, reliable partnerships with our customers is incredibly important to us, and it's fantastic to know that our team has consistently delivered the level of service you expect.
A special thank you for your kind words about Ellie. We're thrilled to hear how much of a positive impact she has made through her responsiveness, flexibility, and commitment to supporting your vehicle requirements. Going above and beyond for our customers is exactly the standard we strive for, and your comments highlight just how valuable Ellie is to both our customers and our business. We'll be sure to share your recognition with her and the wider Hull team.
Thank you again for your continued trust and partnership. We truly appreciate your support and look forward to working with you for many years to come.
Take care,
Imogen
Trustpilot-kokemus
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