I've used these guys twice after two separate accidents and they are fantastic. Always go above and beyond to accommodate requests, vehicles delivered and collected promptly, staff are all always love... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Be careful. I Paid a premium to have a like for like courtesy car... had to make a non fault claim recently and these cretins refused to provide that like for like unless I signed a credit agreem... Näytä lisää
Yritys on vastannut
We were contacted immediately after we reported an incident to Direct Line. I was informed of the procedure for having a hire car with them while our car was in for bodywork repairs. Everything went... Näytä lisää
Very happy with car and service from this company,drop off and collection on time perfect.Only problem I had was login that required password and I hadn't registered. Easy mistake.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Northgate Insurance Services is the new name for Auxillis, reinforcing our position as one of the UK's leading insurance mobility and claims support providers. Whilst our name has changed, everything our customers and partners value remains the same – the same dedicated team, the same expertise, and the same trusted service you rely on every day. This change brings our expertise fully into Northgate Mobility – creating clearer, more connected propositions and a simpler way for customers and partners to access the full breadth of our offering. Backed by more than 30 years of trusted, award-winning support, the rebrand better reflects the transformation already underway – positioning Northgate Insurance Services as a broader, more connected mobility and claims partner, built around evolving customer needs.
Yhteystiedot
Redmond House, Fern Court, Bracken Hill Business Park, SR8 2RR, Peterlee, County Durham, Yhdistynyt kuningaskunta
- onlineteam@northgateservices.com
- northgateinsuranceservices.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Really good!
I've used these guys twice after two separate accidents and they are fantastic. Always go above and beyond to accommodate requests, vehicles delivered and collected promptly, staff are all always lovely. Really good service.
Driver was polite and helpful the car…
Driver was polite and helpful the car was clean and fully fueled
From first contact through to returning…
From first contact through to returning the vehicle was seamless. Everyone was so helpful and explained everything clearly to me at each stage.
Fantastic experience with north gate…
Fantastic experience with north gate insurance, everything was so professional, from start to finish, and on hand all the time, brilliant,
Simple and hassle free!
Simple, efficient and hassle free. They made dealing with my insurance claim a breeze and hassle free. Would highly recommend.
Speed of delivery and collection of van…
Speed of delivery and collection of van was seamless and very efficient. A very good service.
Extremely helpful and reliable from…
Extremely helpful and reliable from start to finish
Highly efficient
We were contacted immediately after we reported an incident to Direct Line. I was informed of the procedure for having a hire car with them while our car was in for bodywork repairs. Everything went smoothly and we were kept informed of the procedure. Cannot fault the service we had.
Friendly
Friendly, professional staff, putting the customer first from the first time speaking to Auxillis on the day of the crash on 30th May to when the car was repaired and returned on 23rd June.

Vastaus yritykseltä Northgate Insurance Services
Very happy with car and service from…
Very happy with car and service from this company,drop off and collection on time perfect.Only problem I had was login that required password and I hadn't registered. Easy mistake.

Vastaus yritykseltä Northgate Insurance Services
POOR RESPONSE TIME
My car has been written off following TWO non fault claims in three days. I want my payout but I have been told I have to wait until I receive a cheque from the first of the third parties. I want to go and buy a replacement vehicle but I can't until I am paid. Why can't they pay me out direct?? I wrote to them asking for a response in 48 hours but have heard nothing. I don't want to drive around in a pale green mini!!

Vastaus yritykseltä Northgate Insurance Services
Be careful
Be careful.
I Paid a premium to have a like for like courtesy car... had to make a non fault claim recently and these cretins refused to provide that like for like unless I signed a credit agreement and advised if they provided a car under my guarantee plus premium it would just be a standard car.
Credit agreement is out of the question as these people are know to come after you for payment if the other side refuse to pay.

Vastaus yritykseltä Northgate Insurance Services
Drop off and pickup were easy
Drop off and pickup were easy
High standard as far as the courtesy…
High standard as far as the courtesy car went. "Northgate Insurance Services" liaise smoothly (both the garage repair and via my own car insurance).

Vastaus yritykseltä Northgate Insurance Services
Great service
Great service. Excellent communication from all areas. Would happily recommend there services.

Vastaus yritykseltä Northgate Insurance Services
Very reliable and picked up the phone…
Very reliable and picked up the phone quickly when I called

Vastaus yritykseltä Northgate Insurance Services
Car was delivered to my home address…
Car was delivered to my home address and I was able to leave it at the garage where I picked my car up where it was repaired. I was kept informed at all times.

Vastaus yritykseltä Northgate Insurance Services
Excellent service from start to finish
Excellent service from start to finish
Prompt response hassle free for me no problems at all

Vastaus yritykseltä Northgate Insurance Services

Vastaus yritykseltä Northgate Insurance Services
so easy to go through within a few days…
so easy to go through within a few days my car was in the garage getting fixed and got a courtesy car the day after i ran up due to my car being unsafe to drive staff over the phone was helpful

Vastaus yritykseltä Northgate Insurance Services
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