Nike Arvostelua 

Ordered from Nike December 3rd and told the order would arrive by Christmas. Nothing received. Checked the order throughout December and keeps saying preparing to ship. Called mid December and told order will arrive. Called December 21st and Nike told me they are cancelling my order. No apologies and attempt to make it right. My son will open nothing for Christmas. Customer service didn't care. Offered me express shipping coupon on my next order. You failed your customer and I will never buy or wear your product again. I will tell this story to everyone I can that Nike is the grinch of Christmas.

The worst customer service you speak with they don’t know where your order is I spoke with one name morouj she end up the call on me

I visited the Nike Outlet Store in Bicester. Never again. I struggle to walk and having left M&S next door I had a trolley to help me walk - easier than going back to the car for a walking aid I went into Nike to pick up a t-shirt (near the door) and a security guard said ‘no trolleys’ I tried to explain I couldn’t walk without it and his response was ‘yeah - it’s no trolleys’. Nice to know this is how Nike treat disabled customers. I felt totally embarrassed and left. Will never return. Don’t shop there if you have a disability.

Received a customer email suggesting I order Nike shoes for Christmas.

All the promises made for delivery by Christmas, etc.

I received a notification in my letter box suggesting the driver was unable to deliver the parcel and that he'd be back the next day. 3 days later - nothing.

I then received an email from Nike saying they were glad they were able to deliver the shoes and hoped I liked them. However, no shoes. Nothing. No delivery.

I emailed them back and heard nothing for a few days, so I used the contact facility via the Nike.com app.

Someone - clearly handling 10 other chats at a time given the time delay between simple responses - started by saying that the courier had tried to deliver the shoes 4 times and that they'd now been returned to Nike.

The excuse - the driver couldn't find my house.

When challenged with proof of a delivery attempt note and a 15 minute waiting time to tell me that a refund would be arranged for me.

The problem was rhat the shoes were from the bespoke design facility, which I had put together for my wife as one of her Christmas presents.

A refund doesn't help the situation, because I am back to square one, Nike have a pair of shoes they cannot resell, and no effort was made to even suggest sending the returned pair out again. All of which tells me that they don't know where the shoes ended up and they're just making up excuses.

To add insult to injury, the refund will take 9 days!

Definitely the last time I buy a pair of Nike shoes. Shocking from such an international company. Absolutely shocking.

Livraison retardé en plus d'avoir payé pour la livraison ! On me propose un coupon pour dédomagement... Une vrai blague comme si nous avions envie de renouveler l'expérience.

Livraison incomplete, le site coupe court à toute échange et ne rembourse rien, site basé à l'etranger il est très difficile d'exiger un remboursement.

A fuit.

The shop staff in leicester Are rude and see a cue outside and it is already a minute past the opening time and they decide to go and get a coffee and say another 5-10mins before opening. Obviously don’t need the business

I have just returned from the Nike Store in Croydon.
I was served by Isiah (Izzy).
I just want to say that in my 25yrs of store management, I was very impressed with Isiah.
He was polite,informative and happy to search on line for me.
Unfortunately they didn't have my size so I was unable to make a purchase but I will be back. Purely because of the excellent service I received.
Most importantly, his mannerisms were impeccable.
Well done Izzy, you are a credit to the store. Thank you

The best training shoe, comfortable and of unique designs for different activities

The nike application is being abused by resellers! As soon as a trendy shoe comes out, they hoard them! You should create a system to prevent the products to just be in the hands of the resellers as soon as it comes out to build a healthy environment!

A fuir
J ai commander un sweat pour mon fils la taille ne correspond pas .
Je demande un remboursement j'étais les démarches comme il nous propose de déposer dans un relais.
Malheureusement le colis est arrivé vide.
Au bout de 3 semaines j'appelle et la on me dis que le colis est vide et que je serai pas remboursé et que je n'avais pas à envoyer par relais.
Que la prochaine fois je fasse par là poste .
Donc je ne serai pas remboursé
Je pense que l'enseigne nike doit avoir une assurance.
Donc j'ai perdu 60 euros .
Merci nike

J’achète un sweat pour un anniversaire, pas d’alerte stock bas ni quoi que ce soit. Un mail pour dire que la commande aura du retard et maintenant un nouveau pour dire que l’article est épuisé. Une excuse ? Un code de réduction en dédommagement ? Quedal
Ça vends des vêtements à 100 balles mais c’est même pas foutu d’avoir un site à jour, bande d’incapables

Compte piraté… réponse de Nike : »on peut rien faire » c’est totalement inadmissible d’une entreprise comme Nike. Aucune sécurité pour le changement d’e-mail client et aucune solution pour régler le probleme. Ça va se finir avec une plainte à la CNIL.

I needed to exchange 3 pairs of Nike shoes which were bought for me for Fathers day, we couldn't find the invoice but could show the bank transfer, Nicole at Harbor Town on Gold Coast authorised the exchange THANKYOU, it was so easy and done so delightfully!! And Bre on the register was just as lovely THANKYOU, Transport 36120 Store 06063 Date 15/09/22 Doug Bennett Mt Warren Park

Pour obtenir une remise, je commande une paire de basket assortie d’un t-shirt.
Je suis informé qu’un des deux articles est en rupture. Ah bon … et on m’envoie le T-Shirt.
L’article est quelconque. Il est trop grand. Le col baille … Je l’ai renvoyé et j’attends le remboursement (plus de 50 euros pour un t-shirt ultra bas de gamme).
Nike me déçoit terriblement.
Il ne suffit pas de faire de la publicité. Il faut d’abord assurer sur la qualité. Et sincèrement, j’ai de très sérieuses réserves sur ce point. Cela fait plusieurs années que cette marque n’est plus du tout à la hauteur des attentes des consommateurs.
Du coup… baskets en rupture. OK. J’ai acheté des ASICS quantum 360 et là … miracle 😀… mais pourquoi n’y avaits-je pas pensé plus tôt. Elles sont juste beaucoup beaucoup beaucoup mieux en tout point que les NIKE air de la même gamme. Incroyable.
Heureusement 😅 qu’il y a eut cette rupture de stock chez NIKE !!!

Received my item and the trainers were all scuffed around the heal, the underneath if both trainers also looked unclean, also noticed specs of dust on the trainers which you do not expect from trainers worth £144. Contacted the agent who failed to give a name and when I asked if they are willing to provide a gesture of goodwill due to the poor quality and inconvience I just got to to return them, I shared that I thought they would want happy customers and to provide a quality product over a poor review the agent just ended the chat.

Shocking product quality and even worse service!

Sois pésimos no tenéis formalidad teni que. Llegar el viernes el pedido ya que era para un regalo y hoy lunes aún no ha llegado y encima os llamo y me dice que llame yo a UPS que estos pasan de todo lo normal es que lo solucionéis vosotros que os las he comprado ....y encima ni puedo anular el pedido y na ....voy a ir a la oficina de consumidor a denunciarlo

Do not expect that Nike will deliver your order in a timely fashion. You pay more for the products through their site and you can find cheaper online but I (wrongly) assumed that going to source would mean I would be assured to get my shoes in time for my race. Nope. 21 days for delivery (assuming they arrive by the time stated.) The original delivery time has been and gone and they did not have the courtesy to keep me informed, I had to contact them to find out what the problem is. Not cool Nike!

Problem with Nike trainers, Couldn't find original receipt but had bank statement with transaction on it which Nike said they would accept. However I had redacted all of my other transactions/balance apart from the one needed so Nike are refusing this. They want to see my statement with all the transactions viewable. Can you believe this? Why do they feel it is necessary to see my other transactions. Now they are refusing to honour their Nike guarantee and have declined it all because they can't see what I have been spending my money on elsewhere. The statement has my name and address/bank details /transaction - what more do they need? Nike customer service stinks. When I think of all the money I have spent on Nike products I am one unhappy customer - in fact I am furious!! Their customer service are useless and keep moving the goalposts for returns
Nike you need to get your act together and treat your customers right