Moja Insurance Arvostelua 

4 594
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Easy, easy,easy!!!! Highly recommend this insurance company for swift information and cover. If you have a busy life and don't have time to dig through files and drawers to present a thousand document... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Change of car, change of motor insurance details. Very straightforward and easy to use website, job done in a few minutes…

Yritys on vastannut

Saanut 1/5 tähteä

Cancelled auto renew. (Have evidence). Thought no further of it. Then on sat 26th, opened some post, letter from Moja (arrived a couple of days earlier) to say insurance will automatically renew from... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Unambiguous contract wording. No request for black boxes or tracker app so a good price for cover. Add ons also easy and competitively priced. Hopefully the nationwide recovery meets expectation in th... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vakuutusyhtiö

Tietoja yrityksestä Moja Insurance

Yrityksen kirjoittama

Hey! 👋

Think insurance is a bit blah? Think again!

Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.

Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.

We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.

If you love it, then Moja it with us – get a quick quote now in a few clicks 👇

Get a quote

Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

5 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(4 594)

674 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Really easy to use website

Really easy to use website, clear what you're getting, easy to add or reject on the policy's, and within my price range.

2. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello Denise

Thank you so much for your positive review!

We're really pleased to hear that it was such an easy and clear process and that you're happy with the price that we were able to offer.

We hope you have a brilliant day!

Katie
The Moja Team

Saanut 5/5 tähteä

Everything went very smoothly

Everything went very smoothly. Very pleased with the whole process.

10. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello Pauline

Thank you for leaving a review.

We're so happy to hear that it was such a smooth process for you and we hope you have a lovely day!

Katie
The Moja Team

Saanut 5/5 tähteä

Excellent quick easy service

8. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello Kim

Thank you for taking the time to leave us a review.

We're really pleased to hear about your positive experience and we hope you have a lovely day!

Katie
The Moja Team

Saanut 4/5 tähteä

Easy and straightforward

The process was easy to follow through, but it would have been more reassuring to go through it with a staff member just to be very sure.

10. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello Mrs Warmann

Thank you for taking the time to leave us a review.

We're really pleased to hear that it was an easy online process but we're sorry if you were hoping to speak to an agent.

I just want to clarify that Moja is an online product. Although we won't be able to discuss any queries over the phone, we're always happy to assist you online :)

We hope you have a lovely day!

Katie
The Moja Team

Saanut 5/5 tähteä

Very straight forward

Very straight forward. A good price.

6. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hi Howard

We are so glad to hear you found our service straightforward and our pricing satisfactory. Thank you for your positive feedback!

Lindsay
The Moja Team

Saanut 1/5 tähteä

this is by far the worst company ever

this is by far the worst company ever, they take days to respond and some how they allow random people to hack peoples accounts and insure there own cars and then turn around to me and say provide more information, this is the worst company ever ! right now there allowing a random stranger to take over my policy and can't even reply to me

13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hi.

We are truly sorry to hear about the frustrating experience you've had with your policy and the difficulties you've faced with our response times.

So that I can look into this for you, I have requested some details from you.

Lindsay
The Moja Team

Saanut 5/5 tähteä

easy contact,easy way to do any updates…

easy contact,easy way to do any updates or changes,highly recomendated.

11. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hi Krzysztof

We're so glad to hear that you found our contact and update processes easy.

We truly appreciate your recommendation!

Lindsay
The Moja Team

Saanut 1/5 tähteä

Extremely disappointed

Extremely disappointed, took out moja insurance and was involved in a crash, when I tried to insure my new car with moja they told me they can’t insure it and I need to cancel my policy , wouldn’t tell me why nor could I get hold of anyone at all as it’s all online. When I then went to cancel I had to pay the rest of my insurance off in full even though they were the ones making me cancel the policy ! Avoid unless you want to be caught in this trap also and unable to speak to anyone in person

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello,

Thanks for leaving us your review and I'm sorry to hear you've not had a good experience.

Moja is an online-only insurer, but we're available via Live Chat and via the contact form available in your online account.

I have requested some more information so that we can look into this for you and raise your concerns.

Rachel,
The Moja Team 🚘

Saanut 3/5 tähteä

Awful company - but made amends after the event...

A few days after I'd paid two months premiums to begin my car insurance I traded my vehicle in for another, newer car. I tried to change the policy to cover the new car which was to commence the day after my old car's cover began, but for some reason MOJA were unable to do it, despite my emailing them several times (unable to 'phone them except for claims!). Finally I cancelled my policy entirely and got covered by another insurance company, but despite refunding the two months premiums (minus the one day I'd been covered with them) MOJA also took a £25 cancellation fee!
This company offer cheap car insurance for a reason - they's not fit for purpose. Shop around and pay a little more - you will not regret it....

STOP PRESS - I just received a genuine apology from MOJA and a refund for the cancellation fee. Maybe they're not so bad after all.....

3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello Geoff,

Thanks for leaving us your review, I am sorry to hear you've not had a good experience.

Thanks for providing the information requested. I have now sent an email to you.

Kennedy,
The Moja Team 🚘

Saanut 5/5 tähteä

Very easy user experience

Very easy user experience. Great price

8. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello

We're so glad to hear that you found our user experience easy and our pricing great! Thank you for your wonderful feedback.

Take care.

Richard.

Saanut 4/5 tähteä

I have only just acquired an electric…

I have only just acquired an electric car. I was shocked by the price of the insurance quotes. This company seem to be in the know re electric which is why I chose them. Time will tell

3. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello

We appreciate you choosing us for your electric car insurance. We understand that insurance costs can be a concern, and we are committed to providing knowledgeable support for EV owners. We are confident we will meet your expectations.

Take care.

Richard.

Saanut 4/5 tähteä

Over all it was really good

Over all it was really good, but had some trouble with the final step to make my payment for the year.

30. kesäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello

We're glad to hear you generally had a good experience. We apologize for the payment trouble and are looking into ways to improve that final step.

Take care.

Richard.

Saanut 5/5 tähteä

Spoke to a Muhammad this morning…

Spoke to a Muhammad this morning regarding a car insurance claim. He couldn't do enough for me, so helpful and pleasant. He even phoned me back, letting me know i would be getting my hire car from Enterprise. thank you.

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello

We are so pleased to hear about your positive experience with our team member regarding your car insurance claim. It's wonderful to know we could be so helpful and efficient in arranging your hire car. Thank you for sharing your kind words.

Take care.

Richard.

Saanut 5/5 tähteä

Excellent service

Excellent service. Accurate , very efficient and great communication

7. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello

Thank you for your wonderful feedback. We are so pleased to hear that you experienced excellent, accurate, and efficient service with great communication. We truly appreciate your kind words.

Take care.

Richard.

Saanut 5/5 tähteä

I found it easy & straightforward to…

I found it easy & straightforward to get the cover that I wanted.

7. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hi Robert,

Thanks for taking the time to leave us a review.

It's great to hear that you found the process of getting your cover easy and straightforward.

Thanks for choosing us!

Nicola
Moja Team

Saanut 5/5 tähteä

Quick and easy to make changes

I contacted Moja online to make some updates to my Policy. It was really quick and easy to do, the changes and impact were were reconfirmed to me before I committed, and a small refund was credited to my bank account the very same day :)

30. kesäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello Pamela.

We appreciate you sharing your positive experience with us! We are so pleased to hear that updating your policy online was quick, easy, and that the refund was processed efficiently. We always aim for a seamless experience.

Thanks
Lucy
Moja Team

Saanut 5/5 tähteä

Mojo insurance dealt with my claim…

Mojo insurance dealt with my claim quickly and efficiently. Customer service is excellent as they explained everything and put me at ease when dealing with my claim. Would recommend them and have recommended them to others.

22. kesäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hello Janice.

We are so pleased to hear about your positive experience with our claims process and customer service. It's wonderful to know that we could provide clarity and ease during a potentially stressful time. We truly appreciate you recommending us to others.

Thanks
Lucy
Moja Team

Saanut 5/5 tähteä

Great online car insurance company

Great online car insurance company. Easy to navigate their site,easy to understand. Quick application for car insurance, competitive prices, very efficient. I would recommend Mojo to everyone.

1. heinäkuuta 2026
Moja Insurance-logo

Vastaus yritykseltä Moja Insurance

Hi Jacqui.

We are so happy to hear that you found the process of getting car insurance with us to be easy and efficient! We truly appreciate your recommendation.

Thanks
Lucy
Moja Team

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