Mitsis Hotels Arvostelua 

This our second visit to mitis grand in Rhodes
The best hotel in Rhodes
The hotel is first class
Reception staff bar and waiters excellent cleaners keep rooms spotless and a well stocked mini bar
It was my birthday I got champagne delivered to room
And also got a birthday cake 🎂 all supplied my hotel They is so many different places to eat and food is very good 👍 They cater for everyone my daughter has a dairy intolerance and they catered for her excellent all I can say if you want a 5 star experience go to Mitis Grand in Rhodes
Highly recommended 👌

We enjoyed every day of our stay. The hotel staff was very good & food choices were excellent. Having all the A la carte restaurants choices to eat in our stay was a good touch. We had choices of Crepes, Waffles. Stir fry & Mexican food throughout the day.
We had a wonderful time & would surely visit it again if going to Rhodes Islands or may use Mitsis Selection hotels if available in another country.
There was entertainment every evening for guests.
Shall surely recommend the stay at this hotel.

Great staff great location great facilities. But can I ask if anyone else got food poisoning July 23 ? Our boys were so Ill and ended up In hospital. The hotel acknowledged it but our tour company went to them recently and they have denied it said we must have eaten somewhere else. We didn’t we were on a 5 star all inclusive holiday to eat all our meals there.

Did anyone else get ill at the Mitsis Faliraki summer 23

Hallo,
an alle die Mitsis Rinela Beach Resort & Spa Kreta buchen....
Sicher denkt Ihr der Preis ist zwar teuer aber überall steigen die Preise....
Hier meine Hitsorie zum Kehraus Herbst 2019, 2020, 2021 und jetzt 2024 - Preisvergleich
1.517,00 108,36
1.802,00 112,63
1.832,00 114,50
3.096,00 193,50
jeweils bei gleicher (oder mittlerweiler schlechterer) Leistung und gebuchten 8 Tagen!
Eine unverschämte Preissteigerung, die sich durch kaum irgendetwas zu rechtfertigen lässt!
Ich blockiere und buche woanders!

Mitsis Blue Domes "5-star Resort" er svindel og et løbende fupnummer. Hjemmesiden og billederne signalerer tydeligt 5-stjernet madkvalitet. Hjemmesiden har en stor overskrift, der siger "fin spisning" med masser af smukke billeder af lækker mad nedenunder. Denne mad er på ingen måde i nærheden af den ulækre slum, du møder på hotellet. Denne mad er langt den værste, jeg nogensinde har oplevet på et 3- eller 2-stjernet hotel. Det er værre end fængselsmad. Det er så dårligt, at du tror, personalet gør en indsats for at gøre det dårligt. Deres hovedbuffetrestaurant er super overfyldt, og der er fulde, tykke britiske turister overalt. Held og lykke med at finde rene tallerkener og bestik også. Der er mindst en 50/50 chance for, at din tallerken enten er beskidt eller våd. De gør simpelthen ikke et godt nok job med rengøring, og de tørrer eller opvarmer dem ikke engang bagefter. Jeg måtte gå rundt om den buffet mindst 4 eller 5 gange, indtil jeg fandt noget, der syntes værd at spise. Jeg fandt noget tortellini, som var super rå og revnede, da jeg tyggede på det! Næste morgen så vi en fugl spise brød fra morgenbuffeten, ingen af personalet bekymrede sig om det. Hotellet har også 4 à la carte-restauranter, men de er umulige at reservere, og du skal booke 4 uger i forvejen for at få en chance og ingen sidder nogensinde ved dem, når man så går forbi dem?

Vi prøvede også deres elendige hele dagen-restauranter. Sushi-restauranten serverede mig den mest modbydelige undskyldning for spiselig mad, jeg nogensinde har smagt i mit liv. Det var en bunke risruller, der var moset sammen med agurk?? Én af rullerne indeholdt RØGET laks. Og en anden rulle havde rådden/tør surimi i den. Måden, jeg fandt ud af, at surimien var dårlig på, var, fordi de serverede os en salat baseret på den. Og det var bogstaveligt talt som en skumfidus eller flamingoplast. Helt ulækkert. Det må have ligget og tørret i solen. Vi så fluer cirkulere omkring ingredienserne i den unge medarbejders køkken.

Personalet er unge arbejdere, hotellet ansætter fra Slovenien, Rumænien og lignende, så de kan spare penge. Hele faciliteten er kun etableret med ét mål for øje. Fyld hotellet op med så mange gæster som muligt og spar på alt andet end udseendet. Det var en turistfabrik. Endeløse rækker af bungalows og hotelapartments. Det er ikke underligt, at der er så mange køer rundt om restauranterne? Vi så endda en pige, der så ud som om hun var 14 år, iført en køkkenuniform, der tog en rygepause!! Det er vanvittigt! Deres hjemmeside har store overskrifter med "fin spisning", de siger, de er et 5-stjernet hotel. Men deres service og MAD er slet ikke på 2-stjernet niveau?!!

Vi bookede 14 dage i gode forhåbninger ud fra deres hjemmeside og anmeldelser, men vi endte med at forlade en uge tidligere. Vi formåede at få refusion for den anden uge, fordi vi fortalte dem, at vi anmeldte dem til Expedia for falsk markedsføring, ellers tror jeg ikke, det ville være sket. Som en undskyldning tilbød de os endda pladser, der magisk blev tilgængelige på deres overbookede à la carte-restauranter??

Konklusionen er, GÅ IKKE TIL DETTE HOTEL, det er det værste feriemareridt, jeg nogensinde har oplevet. Du vil blive skuffet uanset hvad. Hvis du ikke bekymrer dig om mad, kan jeg fortælle dig, at værelserne også er dårlige. Du hører alt, hvad dine naboer taler om, og de "private pools" er ikke skyllet og fyldt med snavs og cigaretter. Mange af lysene i vores værelse virkede heller ikke. (Btw, vi overlevede kun den uge, fordi vi lejede en bil for at få mad i byerne uden for hotellet, hvilket heller ikke var fantastisk, men i det mindste spiseligt).

Me and my familie stayed at Mitsis Rinela Beach at Crete in October. The hotel and facilities were amazing, the only thing that really brought down our experience was the staff. Never in my life have I ever experience that tired and at times rude staff. Lady in breakfast made eyes at us when asking for eggs at her egg-station, waiter at restaurant complained of us not having finished our bread-basket. They were just overall tired of tourist and level of service was low. It really made our stay less great, unfortunately. I do not often give reviews, but this time I feel I need to for Mitsis to improve their service to others.

Great experience at mitsis blue domes in Koz. Housing keeping was awesome as were most of the staff in the restaurant. May I give extra thanks to Taxichris in the main restaurant and Alex on the poolside cocktail bar as they stood out above all for being so welcoming, helpful and effecient. Thank you 🙏🏽

In augustus ‘23 een week bij Mitsis Norida Beach Resort (Kos) geweest. Het viel ons een beetje tegen. Geen vijf sterren waard. Hooguit drie sterren. Kamers waren sterk verouderd en hadden veel mankementen (kozijn lag los, kussens stoelen waren weg, overal mieren, etc.). Bijkomend nadeel was dat ons huisje het verst verwijderd was van het hotel. Elke dag meerdere keren de heuvel op en af was erg zwaar en vermoeiend. Het eten (buffet) was matig tot redelijk. In de a-la-cart restaurants was nooit plek (weken vooraf al vol met reserveringen). Het zwembad was prima. Wel was het water de eerste dagen verschrikkelijk koud. En de laatste dagen liepen er ineens overijverige zwembadmeesters rond. Zelfs op het rand van zwembad zitten mocht ineens niet meer.

The reception staff were awful. It’s a big hotel, with hundreds of guests, and you just get treated like you’re in their way.
The hotel is billed as 5 star, I wouldn’t give it 3, it’s under average. The rooms are tired, bathrooms desperately in need of renovation, and not serviced properly. On a fair note, some of the guests don’t help, as the road to breakfast in the morning was littered with the night befores drinks bottles/glasses/.
The staff in the dining room were end of season plain bad tempered. One waiter just about broke my glass with the wine bottle, purely because I dared to ask for another glass of wine. As for a second coffee in the morning, no chance. The staff are well versed at pretending not to notice you. I’m 5’10” tall - how could the waitress not see me every time her gaze came my way?
I would seriously recommend to anyone reading this, to look further on the internet for another hotel, don’t set yourself up the the disappointment we experienced.

Dejlig beliggenhed (Mitsis Grand Hotel) god service overalt på hotellet. Meget lækker mad især på de små restauranter. Dejlig altan med flot udsigt. Begge pools var med havvand og ikke fyldt med klor. Rent overalt og håndklædeservice fungerede godt - det var nemt da det foregik på værelset. Vi kommer igen…

Mitis Rodeos village spa hotel.
Hospitality of staff
During our stay we had to ask to have coffee and very rarely would the staff offer more. We would ask for juice. One of the waitress was very rude and said we have to wait and can not help our self to drinks. Bearing in mind that we paid for all inclusive but had to wait to be served tea and coffee, and was not able to access this ourselves.
Al carte restaurant were all booked up, In 10 days we only managed to get one booking.
Pool cleanliness, jetting machine was being used whilst guest were resting after their breakfast. T&c stated pool opened at 8am, this was not the case there was staff cleaning the pool and jet washing where people were sitting on their sunloungers.
Beach bar, inappropriate music being played, obsenatities being blasted out full volume in front children.
Drinks served in paper cups, and cocktails were not presented in any way at all in the day only in paper cups. Glasses were use during evening, but presatation was bland.
Apartment we booked superior bungalows and highlighted this to the manager who said we need to take this up with our agent. We found out from staff the hotel had over booked 50 apartments and some guests had to stay in other hotels around the area.
The only good experience was fridge was filled with plenty of drinks
Pool bar waiter, julious, a very experienced man who was very welcoming towards guests and would take time to chat.
Towel changing avaliablity everyday by the pool was a good service.

Mitsis Alila

Prior to arriving to this hotel they was in constant communication to reassure us that the fires wouldn’t hinder anything we was looking to do on the island / hotel. Up on arrival they’re extremely helpful and welcoming , even just walking to and from your room every member of staff will greet you. It was my partners birthday out there and they did everything they could to ensure we had a great day , recommended beach bars for the day and nice restaurants outside the hotel , made sure that the balloons cake drinks etc that was asked for our room at a specific time and they wasn’t a second late , I even tried to take the balloons off them at the door but they insisted to come in and rearrange / decorate the room. The entertainment is good especially the passengers , the evening bar could do with a few extra staff just so drinks could be a little quicker. The pool bar could do with a sign as everyone seemed to use the beach bar but once we found the pool bar no one seemed to use it due to not being sure of where it is. We had a waiter called Mike who was absolutely excellent , nothing was too much to ask for , always got the order right and was always up for sparing a minute or two to have a chat he certainly helped make our stay very enjoyable. The champagne bar is great for a pre dinner drink , Magda who works in there a majority of the nights is impeccable she always has a smile and great energy from the start of her shift to the end , on the nights Magda wasn’t there (1 or 2 days) you could really tell as the service did take a dip becoming slower and a little flat. If you are considering staying here then be sure to book your hotel restaurants in advance as you won’t get in to any of them if you try when you get there.

My only downfall with this hotel is that during the day the pool vibe is slightly flat , it could do with a little bit of music . During aqua fit it’s the only time music is on and you can see a difference in the feel around the pool.

I never write reviews but this hotel deserves one really enjoyed my stay and would 110% stay again.

Uge 36 2023

Lige kommet hjem efter en uge på Grand hotel og sikke en skuffelse hotellet er nærmere et 3 stjernet og ikke i nærheden af et 5 stjernet hotel som de reklamerer med!..
Hotellet er virkelig slidt
maden er elendig og kan overhovedet ikke anbefales.

Falsely advertised as 5* it's more like a 3*, unhelpful staff, dirty hotel, brown water in rooms, ants in rooms, rubbish left around the hotel and not removed until late the following day. Dirty towels left outside room, food was average. Unhelpful customer service team.

Would not recommend Mitsis Summer Palace

The hotel complex at Kos offers a range of experiences from the shabby 'Family Hotel' to the much nicer Norida Hotel, and Summer Palace, where you can use the facilities if you complain or upgrade for a daily fee, which I recommend.

Op vakantie geweest in Mitsis la Vita beach hotel in Rhodos. Top hotel, prachtige ligging met uitzicht op zee. Super vriendelijk personeel en heerlijk ontbijt. Zeker aan te bevelen

We were staying at the hotel Mitsis Alila Resort and Spa. We really like it there, the hotel rooms are amazing and they offered good food. Staff are very friendly especially waiter Daria, she was very helpful and gave us great advice. We will definitely think of returning.

Just came back from mitsis summer palace last week. Fantastic newly refurbished hotel. I would like to thank the restaurant staff for their fantastic service especially Kamra who served us every day with great personality and beautiful smile. Also the two restaurant managers Simoz and Illios who had a chat with us every day and made us so welcome

Having stayed at the Mitsis Laguna last year in Crete, we decided to try Mitsis Alila, Rhodes this year. Mitsis never disappoints. The attention to detail is magnificent, as are the facilities, food and plethora of activities. But for us, what really makes Mitsis so special, is its people. I wish I could name them all, but a few real gems will stay in our hearts forever, simply for just being outstanding on so many levels:
Elena, Guest Relations
Evi, Maitre D
Nikos and George, the Ouzeri
Maria, the Champagne Bar
Nikos, the pool bar
The Omelette maker
All the chefs, who were so attentive to the needs of my son’s food requirements
Savvas,, head of the pool staff

We thank you for the most enjoyable holiday and we cannot wait to come again!

Super service og super beliggenhed. Kommer tilbage!!!