Returning Home. In August my Mum came out of Respite after having a fall. Jenny the House Manager was so kind and helpful arranging a care-package for her and tailoring it to her needs. She... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Returning Home. In August my Mum came out of Respite after having a fall. Jenny the House Manager was so kind and helpful arranging a care-package for her and tailoring it to her needs. She... Näytä lisää
Yritys on vastannut
My husband and I would like to give a big THANK YOU to Gareth, who advised and assisted us in arranging my Mother's 95th Birthday Party at Beckside Gardens. As we live abroad, we could not have... Näytä lisää
Yritys on vastannut
I personally have had a tough time the last few months. Here in Martello Court Eastbourne weve had 4 managers in as many months. Our new manager in just a short space of time has not only shown... Näytä lisää
Yritys on vastannut
Trinity Court Halifax It was a joy to enter the guest suite at Trinity Court, Halifax, hosted by House Manager, Debbie. The room, decorated in warm greys with fresh white bedding, looked lovely.... Näytä lisää
Yritys on vastannut
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Yrityksen kirjoittama

100 Holdenhurst Road, BH8 8AL, Bournemouth, Yhdistynyt kuningaskunta
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Accommodation was excellent, beds comfortable, very clean. Staff have exceptional customer service very friendly and welcoming.
Location within walking distance to town

Vastaus yritykseltä McCarthy & Stone
My wife and I stayed in the Guest Suite at Bygate Monkseaton. Deryn Johnstone the house manager was very helpful regarding the area etc and was very welcoming, as all the house managers we've come across are.

Vastaus yritykseltä McCarthy & Stone
Coming to the end of my first year in Portman Court (Uckfield), I suddenly realise that I have been slow to express my full appreciation of how well this place is run and, despite having chosen it for independent living rather than for “care”, how much kindness, support and encouragement is offered by staff at every level.
Such staff cannot be easily found. All, with their varied skills and experience are obviously carefully chosen and deployed as part of a cooperative team by our remarkable Estate Manager, Julie, who clearly has ambitious objectives for all of us: for the estate, for the home owners! and, above all, for herself. The atmosphere is one of calm, unhurried comfort. Problems arise and are reliably dealt with. Little improvements, in facilities and in procedures, appear as from nowhere. And the busy staff, especially the duty managers, make efforts beyond the call of duty to encourage social life among us. All led and encouraged by the irrepressible Julie.
I chose McCarthy and Stone on the urging of my superbly efficient long-serving secretary, who retired ahead me and died only recently. I treasure her memory as much for that advice as for any of her many other talents.

Vastaus yritykseltä McCarthy & Stone
I want to thank Julie C, Manager of Portman Court for her amazing duty of care. Julie runs a very efficient team and she understands the needs of her residents. She goes the extra mile to get things done and creates a very happy and safe environment for the residents. My mother’s quality of life has definitely improved since she moved in.

Vastaus yritykseltä McCarthy & Stone
My Mum has just moved in to Harvard Place in Stratford on Avon
Beth Jonas and her colleagues in the tenancy management team were consistently helpful in ensuring a smooth process

Vastaus yritykseltä McCarthy & Stone
I lived at the Hailes in Haddington for 4 years but due to unforeseen circumstances I moved away. I loved living there everyone was so friendly. I enjoyed all the social events that happened. The Manager (Sarah) would go above and beyond her duties to help. The cleaner (Maureen) is very friendly and had a happy smiley face.

Vastaus yritykseltä McCarthy & Stone
The staff and service at Bowles Court (Chippenham) are excellent. On the occasions that my mother fell staff attended and were able to either raise my mother using state of the art equipment or where appropriate call the emergency services. The 24/7 emergency cover with someone always on site was reassuring. The restaurant was run to a very high standard. All staff were friendly and helpful.
The location was excellent being just 5 minutes walk from the town centre and a riverside terrace available to residents.
Problem resolution could sometimes be slow, particularly if it involved referral to McCarthyAndStone's HQ in Bournemouth - as it often is when dealing with very large organisations.

Vastaus yritykseltä McCarthy & Stone
We have recently moved into Butterworth Grange Bamford and would like to express our grateful thanks to Margaret.
She is extremely kind and helpful and goes out of her way to make sure everyone is okay.
She has been an excellent addition!

Vastaus yritykseltä McCarthy & Stone
I wanted to share my experience of Isabella House, Hertford. My mum lived in a nice appartment with access to a lovely garden and lounge. There was a very relaxed atmosphere with very friendly and helpful residents. They really looked out for each other. The House Manager, June is amazing. She really looks out for everyone and always organises plenty to do. She was incredibly helpful when my mum wasn’t well. She has been a great support to me during a difficult time. I would highly recommend Isabella House as a great place to live. Thanks, Phil

Vastaus yritykseltä McCarthy & Stone
Pleasant, comfortable rooms, no complaints, excellent value

Vastaus yritykseltä McCarthy & Stone
I stayed in the guest suite for 4 nights at Stour Gate in Blandford Forum, whilst visiting my Brother who has a flat in the development. I have stayed here numerous times before and as usual the standard of accommodation was excellent. The suite was clean, comfortable and well equipped.
Delia, the house manager was friendly, helpful and made me feel very welcome during my stay.
I will be staying here again!

Vastaus yritykseltä McCarthy & Stone
Valley Court, Ramsbottom, is a lovely, comfortable, safe place in which to live.
It is Independent Living but you can, if you wish, be part of the community. At the very heart of our community is our house manager (Lorraine Crompton). With her competence, hardwork and enthusiasm she really does keep Valley Court a wonderful place to live.

Vastaus yritykseltä McCarthy & Stone
I used McCarthy and Stone Resales to sell my fathers old apartment. The whole experience was positive and interactive, with excellent communication throughout.

Vastaus yritykseltä McCarthy & Stone

Vastaus yritykseltä McCarthy & Stone
We had a very short but welcoming visit to Brooklands Court in Long Eaton.
Nicola was very pleasant and helpful and nothing was too much trouble. We met a few home owners who were also very welcoming.

Vastaus yritykseltä McCarthy & Stone
Welcoming, helpful, honest, professional and knowledgeable advice from the manager of Banks place in Wroughton Swindon SN4 9BJ
Grace Waite answered all of our questions with a plethora of knowledge and a pleasing and welcoming attitude after we visited and enquired about available accommodation.
Grace showed us around the whole facility and shared very useful information about the living experience within the complex including multiple activities available to those who choose to take part,
Grace also showed us the grounds which were most impressive
Grace also explained the finance costs in some detail which helped us to plan how we would fund our new lifestyle.
I cannot speak more highly of our experience.

Vastaus yritykseltä McCarthy & Stone
My mum lives in Brooke Dene Court, Cleckheaton, where she is very comfortable. She enjoys many of the social events which take place, both, regularly and seasonally.
I am currently visiting from Cyprus, where I have lived for the past 7 years, I am staying in the guest suite, which is extremely comfortable and well provisioned.
The house manager, Elaine is a lovely person, who really cares about everyone who lives here. She always seems professional and cheerful and engages in conversation with all the residents and their visitors, as she meets them around the premises.
I would thoroughly recommend McCarthy and Stone for retirement living.

Vastaus yritykseltä McCarthy & Stone
I regularly stay at McCarthy and Stone Riverside Court in Abergavenny to visit my Mum. It is a wonderful place - always clean, bright and welcoming. Paul, the House Manager always goes above and beyond to make both the residents and guests feel welcomed, valued and comfortable

Vastaus yritykseltä McCarthy & Stone
We have just moved into Devonshire Grange
& we could not be happier The Grange is extremely well maintained, & we get all the assistance we need from Tracey
Bennett our house manager who is always ready to help & guide us through.

Vastaus yritykseltä McCarthy & Stone
We visited family at the Hailles, Haddington and had a three night stay in the quest suite.The room was Immaculate and spotlessly clean with everything you could need .provided.. I believe the Hailles is ten years oid now but the whole place inside and out still looks new inside and out and is immaculate.and a credit to the Management. all in all a very nice stay in a very nice place and in an immaculate guest suite ..Peter&Ann Gregory

Vastaus yritykseltä McCarthy & Stone
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