Easy to order items. Competitive prices. Good communication throughout. Amazingly well packed to ensure no damage. 4 stars instead of 5 as Royal Mail was used and unfortunately they (again), left... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It took far longer to arrive after ordering than I would have expected, but in any case, either I orderd the wrong size bulb or the wrong one was picked. Whichever the case, the screw thread was far t... Näytä lisää
Efficient company,who stock every sort of bulb required for by modern lighting systems, and if unable to find the one you need will suggest an appropriate alternative. Easy to do business with.
Having read the amazing article in the New Scientist about the importance of red and infra-red light for our health and well-being, I bought a number of old-fashioned incandescent bulbs, to use instea... Näytä lisää
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Please do not use this scamming company
Please do not use this company, steer clear at all costs. I ordered 5 bulbs for £30.82 on the 19th Jan 2026 and when I mailed to ask where the bulbs were I got this email
Good Morning Steve,
You may have noticed when placing your order, that for this item it states - Stock due: Contact Us For Expected Due Date.
We therefore needed to get some more stock sent to us.
The stock has now arrived, and your order has been sent to the warehouse team to pack and send out to you.
Keep an eye on your email for any updates, as you will be notified once the order leaves us, and you will also be sent your tracking information.
I hope this helps.
Kind regards,
Callum
The Lamp Company
That was sent to me on the 23rd January and even though the stock was in, i’m still waiting and when I messaged again I was told that they had never told me that the stock had arrived but it clearly says that it had arrived and was being sent out.
It is now the 12th March, plenty of time for them to s
end them out.
If I could score a minus for the experience, I would.
I just want people not to deal with this scamming company The Lamp Company.
Terrible service
Ordered on site - had the lamp i wanted which no one else had - waited a couple of weeks as they had no stock - then an "alternative" arrived which I could have ordered on Amazon for a fraction of the premium price I paid - and they gave me some story that internet site says no stock - site was updated after I ordered - they say to send it back to them which is not worth my while - conclusion - in future I'll use Amazon
Good Service
Prompt response and delivery
Well packed
Well packed, item worked, delivery a little slow but grateful to get the item as couldn't get it in a shop.
They replaced my broken bulb free of…
They replaced my broken bulb free of charge without any delivery charges.thank you for best customer services
Poor customer service
Ordered and paid for bulbs from the website, should be 7-10 days delivery, told out of stock and offered alternative lower wattage bulbs, order not arrived after 15 days and several phone calls, staff were rude and offhand over the phone talking over me, so requested a refund. Will never use this company again
Do it as You have done
Do it as You have done, and all customers will be satisfied.
Many Thanks an a Happy New Year (rather late, but of all my heart)
Tomas Kratena
The Lamp Co
The Lamp Co. contacted me after my order to ensure I had selected the correct build as it is and unusual low volt bulb I ordered and commonly ordered by mistake, I appreciate this kind of extra diligence taken by their team. Also the bulbs arrived in a timely manner.
Excellent customer service and products.
Excellent customer service and products.
A slight problem with the time taken …
A slight problem with the time taken to process the order. They kept me informed in a truly professional way
Ordered item over a week ago still have…
Ordered item over a week ago still have not received getting email saying sent then another after saying getting ready to send, and I am still waiting
Helpful on the phone
Helpful on the phone. Securely packaged. Tracked delivery. Happy customer.
Excellent and fast service
Great customer service and range
The Lamp Co Customer Sales team wrote directly to me when they found that the specific Girard Sudron lights that I ordered online were no longer in stock and let me know that they would have to source them. The lights subsequently arrived in the timescale they had suggested. I was kept informed at every step of the way. The lights had been out of stock with most companies online but somehow they managed to get them and now I see that there is a new price on their website. So I am grateful to them for honoring the price that I purchased them at, as I now see that their new stock is a good 40% more expensive.
Well done Callum!!
I ordered two fluorescent tubes not realising they were out of stock. I received an email informing me of this and the date they were expecting to receive them by. When after this date I had not heard anything I telephoned and spoke to Callum who told me the delivery date had been put back. I explained why I needed the lights and he had a look to see if they had another colour in stock which they did. He changed the order and said he would get them out the next day. I then received an email from Callum to say he had gone and picked them himself and taken them to despatch and I received them the next day!! Excellent customer service. Will definitely be using them for any other lighting I require.
I was disappointed with my purchase
I was disappointed with my purchase. I ordered a 117mm Lin. Halogen bulb 240v 230W R7s from the Lamp company because they were the only ones to advertise the 117mm size. When the bulb arrived it was a 118mm size which I could have bought easily and more cheaply from many electrical suppliers.
Grear service thanks
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