Teamson UK Ltd Arvostelua 847

Awful service. Ordered via Wilko, promised delivery 18th June. Courier which is Evri has not even received item on 19th June. Avoid at all costs, pay more and get better service and all that goes with it like decent customer support from caring staff

PLEASE PLEASE STAY AWAY FROM THIS…
PLEASE PLEASE STAY AWAY FROM THIS PATHETIC COMPANY ,

I ORDERED A WATER FEATER ARRIVED 2WEEKS LATER BIG WHITE MARK ON IT
MISSING ACCESSORIES (PEBBLES AND BACK COVER). NEARY GOT ELECTRICUTED
FAULTY PLUG.
Now going through to trading standards

GOT IN TOUCH WITH THEM THEY SAID THEY WILL NOT ACCEPT A RETURN UNLESS I HAD THE BOX.
I AM DISABLED SO HOW DO THEY EXPECT ME TO PUT A BOX TOGETHER OUT OF THE BIN.

PLEASE STAY AWAY FROM THIS RUDE AND EXTRA PATHETIC COMPANY
WITH NO SYMPATHY FOR THE DISABLED
ONE WORD PATHETIC!!
Order number. W37633739-1M-V

Good product. Lights up well and pumps perfect

Took longer to be delivered but absolutely love it and easily put together. Many thanks

I actually ordered the wrong item and they cancelled it for me very quickly and got a refund.

After seeing a wall waterfall in our neighbour's garden, we decided to order one over bank holiday weekend. Order delivered promptly a few days later and we are really pleased with the product. Not only does it look impressive but offers good value for reasonable price.

Very speedy delivery service

Professional manner from delivery driver

Product in excellent condition upon arrival

Price was expected. Great delivery options and always kept up to date with notification’s

This product was delivered quickly and once it arrived it was simple to construct. The waterfall purchase is soothing, beautiful and a great addition to my home.

Ich habe beide Brunnen erhalten. Einen (den größeren mit Steinschalen) hatte ich bei OBI bestellt, den kleineren (mit Krügen) direkt bei Ihnen. Beide machen einen soliden Eindruck. Der kleinere Brunnen hat einen schönen Überlauf und plätschert, während der größere nur einen dünnen Strahl abgibt. Die Abdeckungen für die Kabel auf der Rückseite fehlen, obwohl sie im Werbevideo zu sehen sind. Ein weiteres, und das ist ein großes Problem, ist, dass man den Brunnen nicht vollständig entleeren kann (es gibt keinen Abflussstopfen). Das ist besonders im Winter problematisch, da der Brunnen draußen auf der Terrasse steht und Eis ihn beschädigen könnte.

fantastic water feature & arrived in les than 24hours

Purchased a water fountain back in 2022, come 2023 it wasn’t working so contacted teamson who offered some advice to which I replied it still wasn’t working, to which I received no reply. Contacted them again in 2025, still nothing. Contacted them again in 2026 to which I was told it was no longer covered by warranty. I told them I had contacted them in 2023 before the year warranty expired to which they conveniently said they never received message. I sent screenshots as proof I’d messaged but apparently this still wasn’t good enough. They have now decided to stop replying to my emails once again. Absolutely disgusting “customer service” will never purchase another teamson item

War alles super gerne wieder

Very easy to order and very quickly dispatched

great job;;;;it is as shown on the picture, fast delivery. It works well so far. I hope that the service after sales if needed is as good. MPoirier

I’ve been waiting 3 weeks for my order with no updates. I’ve tried calling and sending emails without any response.

The lower cross piece was found to be damaged on arrival. Teamson dealt with this by sending a complete new unit. I put both of them together; however, the doors on neither met in the middle – a gap of 5 mm; the holes for the dowels were too big, so the ends of the cross pieces flexed. The lower cross piece at the front, which was not secured by a screw, kept twisting. Despite the pre-drilled holes for the hinges, the doors were not level and would not hang straight on one of the cabinets. The other was fine. Only the upper cross piece had a magnetic catch that allowed the doors to close evenly at the top. There was a gap between the left hand side back panel and the side and base of one cabinet, but fortunately, not the other.

The second unit I was sent now came in useful. By replacing the lower cross piece of the first with the upper cross piece of the second, and fitting the metal contacts from the second set of doors to the bottom of the first set, I could now close the doors evenly top and bottom. I filled the gap between the doors by gluing in a strip of painted wood. There were only two screw fixings for the finished cabinet and the screws supplied were not long enough. In my opinion, longer screws and four fixing points would have been more robust.

All in all, I found this to be an ill-conceived and ill-manufactured piece of furniture. Unless you manage to get hold of two of them and are prepared to spend some time on DIY, I would not recommend buying it.

Livraison, JE SUIS RAVIE de la qualité des meubles. une partie était cassée, le problème a été résolu très rapidement. Je suis tellement contente du sérieux de ce prestataire que je vais passer par eux pour d'autres achats. Tout s'est très bien passé

Lindo elegante e funciona super bem
Está no exterior vamos la ver como resulta