Lampco Arvostelua 312

First class. Great price, communication & service. I explained to the James that my elderly neighbours were worried that common areas in the block were worried about lights failing. James got me the bulbs in quick order. Fantastic service.

I ordered the wrong bulbs but a phone call told me what I needed and on reordering I had a personal email confirming the new order. Callum has provided excellent prompt service. Unusually personal.

This is the second time that I am making a purchase from The Lamp Company, the first one went perfectly, the second one was a bit more difficult because of stock shortage and post delays, however the sales team has done their best, answering my mails, and trying to find a solution and they did ! and even sent another parcel to make sure the order would be with me on time.
Efficiency at the highest level !

I love their attitude and how welcome I felt. When I went back with a problem I caused, (I broke the mounting screws) they fixed it for free while I waited. Great service. It took a little longer than I expected but it was worth it. Craig

Order was delivered safely as soon as available.
Remember to tell customers there may be a delay in despatch if stock is not to hand.

Bulbs arrived as described and in timely fashion

Please do not use this company, steer clear at all costs. I ordered 5 bulbs for £30.82 on the 19th Jan 2026 and when I mailed to ask where the bulbs were I got this email

Good Morning Steve,

You may have noticed when placing your order, that for this item it states - Stock due: Contact Us For Expected Due Date.

We therefore needed to get some more stock sent to us.
The stock has now arrived, and your order has been sent to the warehouse team to pack and send out to you.

Keep an eye on your email for any updates, as you will be notified once the order leaves us, and you will also be sent your tracking information.

I hope this helps.

Kind regards,
Callum

The Lamp Company

That was sent to me on the 23rd January and even though the stock was in, i’m still waiting and when I messaged again I was told that they had never told me that the stock had arrived but it clearly says that it had arrived and was being sent out.
It is now the 12th March, plenty of time for them to s
end them out.

If I could score a minus for the experience, I would.
I just want people not to deal with this scamming company The Lamp Company.

Ordered on site - had the lamp i wanted which no one else had - waited a couple of weeks as they had no stock - then an "alternative" arrived which I could have ordered on Amazon for a fraction of the premium price I paid - and they gave me some story that internet site says no stock - site was updated after I ordered - they say to send it back to them which is not worth my while - conclusion - in future I'll use Amazon

Good product delivered on time.

Well packed, item worked, delivery a little slow but grateful to get the item as couldn't get it in a shop.

They replaced my broken bulb free of charge without any delivery charges.thank you for best customer services

Ordered and paid for bulbs from the website, should be 7-10 days delivery, told out of stock and offered alternative lower wattage bulbs, order not arrived after 15 days and several phone calls, staff were rude and offhand over the phone talking over me, so requested a refund. Will never use this company again

Do it as You have done, and all customers will be satisfied.
Many Thanks an a Happy New Year (rather late, but of all my heart)
Tomas Kratena

The Lamp Co. contacted me after my order to ensure I had selected the correct build as it is and unusual low volt bulb I ordered and commonly ordered by mistake, I appreciate this kind of extra diligence taken by their team. Also the bulbs arrived in a timely manner.

Excellent customer service and products.

A slight problem with the time taken to process the order. They kept me informed in a truly professional way

Ordered item over a week ago still have not received getting email saying sent then another after saying getting ready to send, and I am still waiting

Helpful on the phone. Securely packaged. Tracked delivery. Happy customer.