After a very long winded process of trying to resolve an issue with my insurance policy, it was finally all remedied. A massive thankyou to Stephen who helped tremendously. He very professional, whils... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Isolated my policy and details quickly, and confirmed all my needs were covered with this renewal of my insurance cover. An efficient and clear twenty minutes phone conversation that ensured my peace... Näytä lisää
Yritys on vastannut
Efficient, polite, friendly, call back when you say you're going to and each person I have spoken to has been professional and helpful. Not judgemental at all regarding convictions and good to talk... Näytä lisää
Yritys on vastannut
Jason was really good when he called me to renew my car insurance. He was efficient and had great customer service skills putting me at me ease and talking me through all of my options. I wish all i... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä The Insurance Factory (Motor)
Yrityksen kirjoittama
With over 20 years in the motor insurance industry, Insurance Factory are specialists in arranging motor cover for the following products:
- Car Insurance
- Impounded Car Insurance
- Convicted Driver Insurance
- Fleet Insurance
- Courier Insurance
Yhteystiedot
Haden House, Waterfall Lane, B64 6PU, Cradley Heath, Yhdistynyt kuningaskunta
- 0121 2963075.
- www.insurancefactory.co.uk
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful and pleasant experience.
23. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words. We're delighted to hear that you had a very helpful and pleasant experience with us.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Darren @ Insurance Factory
Been with this company for years
Been with this company for years. Highly recommend.
20. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words and for being a loyal customer with us for so many years. We truly appreciate your recommendation.
If there is ever anything we can do to assist you further, please don’t hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words. We're delighted to hear that you had a great experience with our staff. Your feedback means a lot to us and motivates our team to continue providing excellent service.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Brilliant service very helpful and very…
Brilliant service very helpful and very easy to change my car insurance over
10. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our service helpful and the process of changing your car insurance easy. If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Great professional lady
10. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words. I’m delighted to hear that you found the service professional and helpful.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch. We’re always here to help.
Kind regards,
Michelle @ Insurance Factory
All simple and grest effort afforded by…
All simple and grest effort afforded by possibly mike to accommodate all needs
31. maaliskuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words and positive feedback. We're delighted to hear that Mike provided excellent service and was able to accommodate all your needs. Your satisfaction is very important to us.
If there is anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Chris @ Insurance Factory
Very understanding & helpful agents
Very understanding & helpful agents.
Polite and they returns calls & emails.
Easy to get hold of when you need to speak to them!
4. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words and positive feedback.
We're delighted to hear that our agents were understanding, helpful, and easy to get hold of when you needed assistance. We strive to provide excellent service, and it's wonderful to know we met your expectations.
If you need any further help, please don't hesitate to reach out.
Kind regards
Chelsea @ Insurance Factory
Stephen was exceptionally helpful and…
Stephen was exceptionally helpful and very knowledgeable. I enjoyed doing business with him and he is a great representative for your company.
1. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for taking the time to share your positive experience. We're delighted to hear that Stephen was exceptionally helpful and knowledgeable, and that you enjoyed doing business with him. He is indeed a valued member of our team and your kind words will be shared with him.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words. We're delighted to hear that you found our service great and friendly. If you need any further assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Michelle @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words. We’re delighted to hear that you found our service professional, polite, and to the point. If there’s anything else we can assist you with regarding your policy, please don’t hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Very helpful and very clear information…
Very helpful and very clear information
Good service
30. maaliskuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our service helpful and clear. At Insurance Factory, we are committed to providing excellent support to all our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words and positive feedback. We're delighted to hear that you find our team helpful and that you are happy with the service provided.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Kind regards,
Chris @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words and for taking the time to share your positive experience. We are delighted to hear that you received excellent customer service. We strive to provide the best support possible, and your feedback means a lot to us.
If you have any further questions or need assistance, please do not hesitate to get in touch.
Kind regards,
Chris @ Insurance Factory
Straightforward process and the…
Straightforward process and the Representative was extremely effecient and helpfull
9. maaliskuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words! We're delighted to hear that you found the process straightforward and that our representative was efficient and helpful. We strive to make everything as easy as possible for our customers.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for taking the time to share your thoughts about your experience with us.. We're delighted to hear you found our service quick and reasonably priced.
If there's anything more we can assist you with or if you have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words. We're delighted to hear that you found our service brilliant and that our team was kind and helpful. If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Michelle @ Insurance Factory
Fantastic
Molly was great. The Insurance factory really helped me get back to my business and I am very grateful.I fully recommend them. Thank you
25. helmikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words! We're delighted to hear that Molly and the Insurance Factory team were able to support you in getting back to your business. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind feedback. We're delighted to hear that you found the process quick and easy. If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words! We're delighted to hear you had a good experience and that everything was done quickly to your satisfaction. If you need any further assistance with your policy or anything else, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Nice company
Really good company to have your car insurance with.Staff are friendly and helpful.Would have had 5 stars if they didn't constantly phone me as soon as my renual was due.It was close to payday and I appreciate the renual text but the constant calls after I had rang them to say I would be renuing my insurance but had to wait a few days was a bit disappointing 😞. Otherwise everything else is really good
5. helmikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words and for choosing Insurance Factory for your insurance. We're delighted to hear our staff have been friendly and helpful throughout your experience.
We sincerely apologise for any inconvenience caused by the frequent calls around your renewal period. We appreciate your feedback and will work on ensuring our communication is more considerate and less intrusive in the future.
If you have any other concerns or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.