After a very long winded process of trying to resolve an issue with my insurance policy, it was finally all remedied. A massive thankyou to Stephen who helped tremendously. He very professional, whils... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Isolated my policy and details quickly, and confirmed all my needs were covered with this renewal of my insurance cover. An efficient and clear twenty minutes phone conversation that ensured my peace... Näytä lisää
Yritys on vastannut
Efficient, polite, friendly, call back when you say you're going to and each person I have spoken to has been professional and helpful. Not judgemental at all regarding convictions and good to talk... Näytä lisää
Yritys on vastannut
Jason was really good when he called me to renew my car insurance. He was efficient and had great customer service skills putting me at me ease and talking me through all of my options. I wish all i... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä The Insurance Factory (Motor)
Yrityksen kirjoittama
With over 20 years in the motor insurance industry, Insurance Factory are specialists in arranging motor cover for the following products:
- Car Insurance
- Impounded Car Insurance
- Convicted Driver Insurance
- Fleet Insurance
- Courier Insurance
Yhteystiedot
Haden House, Waterfall Lane, B64 6PU, Cradley Heath, Yhdistynyt kuningaskunta
- 0121 2963075.
- www.insurancefactory.co.uk
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words. We're delighted to hear that you found our service efficient, cheerful, and helpful. Prompt and friendly assistance is what we strive to provide, and your feedback means a lot to us.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
We appreciate your feedback and are pleased that we were able to understand your needs and find an insurance cover that works for you. Should you need any further assistance or have any questions, please feel free to contact me anytime.
Kind regards,
Darren @ Insurance Factory
Verry well explained not rushed james…
Verry well explained not rushed james checked through everthing had a freindly and plesant demina price best l could get for the cover
22. kesäkuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind feedback. I'm delighted to hear that James was able to explain everything clearly and provide you with a friendly and pleasant experience. We're also glad that you found the best price for your cover through us.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch
Kind regards,
Darren @ Insurance Factory
Really helpful and patient when I…
Really helpful and patient when I didn’t have all my details and information in order 👍
19. kesäkuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words! We're glad to hear that our team was helpful and patient while assisting you, especially when you didn’t have all your details ready
If you need any further support with your policy or anything else, please don’t hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thanks for your feedback! We're glad you found the price competitive and that your experience was smooth and efficient. If you have any questions or need assistance in the future, feel free to get in touch.
Kind regards,
Darren @ Insurance Factory
Helpful for what was a complicated…
Helpful for what was a complicated renewal process
4. kesäkuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words. We’re glad to hear that we could assist you through what can sometimes be a complicated renewal process.
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Prompt answer to my call
Prompt answer to my call. Helpful advice regarding set up of a policy
5. kesäkuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words and for taking the time to share your experience with us on Trustpilot. We're delighted to hear that you received a prompt response and found our advice helpful during the setup of your policy.
If you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
David ,
David ,? Was very helpful and didn’t put me under any pressure.Insuring my car was easy . Everything was explained to me and any questions that I had were answered clearly.So that I could understand.
3. kesäkuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words and positive feedback. I'm delighted to hear that David was helpful and made the car insurance process easy and clear for you. We always aim to provide support without pressure and to ensure all your questions are fully answered.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words! We're delighted to hear that you found our service great. If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Stephen was very personable/experienced…
Stephen was very personable/experienced and helpful. He managed to save us money on our car insurance renewal and provided very useful information. A very satisfied customer. Thanks Stephen 👍🏻
1. kesäkuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words and positive feedback regarding your recent experience with Stephen. We're delighted to hear that he was able to assist you effectively and save you money on your car insurance renewal.
Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Excellent
Excellent, professional service and significantly undercut my renewal quote.
15. toukokuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind words. We're delighted to hear that you found our service excellent and professional, and that we were able to provide you with a quote significantly lower than your renewal. It's always our goal to offer the best value to our customers.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Insurance Factory
May be a better experience than you…
May be a better experience than you think guys.
19. toukokuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your review. We're glad to hear you might be having a better experience than expected.
If there's anything we can assist you with or if you have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Very helpful with changes required
Very helpful with changes required. Good explanation provided.
12. toukokuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind feedback. We're glad to hear that you found our assistance helpful and the explanations clear.
If you have any questions regarding your policy, please don’t hesitate to get in touch.
Kind regards,
Darren @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words! We're delighted to hear you enjoyed our great prices and friendly staff.
If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for review. We are happy to hear that your renewal by phone was completed satisfactorily.
If you have any further questions or need assistance with anything else, please don't hesitate to get in touch. We're here to help!
Kind regards,
Michelle @ Insurance Factory
Jason was really good when he called me…
Jason was really good when he called me to renew my car insurance. He was efficient and had great customer service skills putting me at me ease and talking me through all of my options.
I wish all insurance companies had a Jason. A credit to his company.
29. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Jason provided you with such efficient and friendly service during your car insurance renewal. We agree—Jason truly is a credit to Insurance Factory.
If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help.
Kind regards,
Chris @ Insurance Factory
A really great experiemce
A really great experiemce! Professional and very friendly.
22. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and found our team both professional and friendly.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Insurance Factory
great service
17. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words! We're delighted to hear you had a great experience with Insurance Factory. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Everyone I had dealings with were well…
Everyone I had dealings with were well informed.
28. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you very much for your kind feedback. We're delighted to hear that everyone you dealt with was well informed. We strive to provide excellent service and knowledgeable support to all our customers.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Very happy with The Insurance Factory
Very happy with The Insurance Factory, good price and easy to deal with.
24. huhtikuuta 2026
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words and positive feedback. We're delighted to hear you found our service easy to deal with and that you are happy with the price. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ The Insurance Factory
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.