Absolutely beautiful sandals. First pair (Linda orange fab colour) ordered didn’t fit left foot NOT Ikrush sandal fault, had 2 operations on so odd feet! So loved and found similar colour but braide... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I purchased a trouser co-ord set via the Boohoo website. I was initially pleased with the set but I have only worn the trousers a couple of times and the stitching on the contrast stripe has already c... Näytä lisää
Yritys on vastannut
Purchased a selection of clothes,shoes etc... from ikrush and I must say that everything I have bought from this company is absolutely lovely 😍. Their customer service is outstanding, friendly,cour... Näytä lisää
This has to be a 5star .clothing sizing and colour all true to size, materials all very good quality and washed really well, also keeping colour and shape, its so hard to find a decent well informed... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
IKRUSH was founded in 2012 with the simple aim of providing on-trend fashion to women all over the world. Our goal is to provide the must have fashion clothing, footwear and accessories in the best possible online fashion shopping experience for you, our valued customer. Providing quality, stylish and affordable fashion is our main focus. Our buyers and designers go above and beyond to ensure we provide the styles you love at amazing prices. At IKRUSH, you, our customer is always first. That is why every step is taken to ensure that you receive exceptional service at all times. We serve to inspire, invigorate and illuminate life through fashion.
Yhteystiedot
86 Broad Street, G40 2BA, GLASGOW, Yhdistynyt kuningaskunta
- 0161 696 1533
- customercare@ikrush.com
- www.ikrush.com
3,9
Hyvä
18 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Returns
I ordered a pair of boots but I return them. I have contacted them twice to see if the boots have been received but keep getting the same generic email. Would not recommend and would not use again.
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, this order has been refunded. Apologies if it took so long for reflection as what was the timeframe of Debenhams/Boohoo returns.
From date of refund - up to 15 Days to clear
You may contact them which included in our email.They are the one who can check the backend of your refund. We can only see status on our end. Thanks for your kind understanding. Rest assured that these issues are rare, but sometimes they do occur so we thank you for understanding this.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Recently bought some items and was…
Recently bought some items and was really happy with them. Great price and quality, received very quickly too. Will definitely be purchasing again…Sonia Coco x
7. lokakuuta 2025
Oma-aloitteinen arvostelu
I sent my boots back for a return weeks…
I sent my boots back for a return weeks ago with no refund. Avoid!
2. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, this order has been refunded. Apologies if it took so long for reflection as what was the timeframe of Debenhams/Boohoo returns.
From date of refund - up to 15 Days to clear
You may contact them which included in our email.They are the one who can check the backend of your refund. We can only see status on our end. Thanks for your kind understanding. Rest assured that these issues are rare, but sometimes they do occur so we thank you for understanding this.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
I ordered boots trainers and clothes…
I ordered boots trainers and clothes this was my first time . I highly recommend ordering from the shop on TikTok the material in the clothes and the shoes I received was beautiful. I was delighted with everything and will order again definitely .
22. syyskuuta 2025
Oma-aloitteinen arvostelu
Refunds appear to not exist
Sent an item back, took 3 weeks for them to process the return. It's been a further 2 weeks now since my refund was apparently sent, yet have not received and just recieve same generic email
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, this order has been refunded. Apologies if it took so long for reflection as what was the timeframe of Debenhams/Boohoo returns.
From date of refund - up to 15 Days to clear
You may contact them which included in our email.They are the one who can check the backend of your refund. We can only see status on our end. Thanks for your kind understanding. Rest assured that these issues are rare, but sometimes they do occur so we thank you for understanding this.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Quality is 10/10 amazing fabric so soft…
Quality is 10/10 amazing fabric so soft and comfortable
15. heinäkuuta 2025
Oma-aloitteinen arvostelu
ordered next day delivery didn’t…
ordered next day delivery didn’t receive a confirmation email or the item, emailed customer service so far i’ve heard nothing back
31. elokuuta 2025
Oma-aloitteinen arvostelu
Longest return process in history
Appears to be all good unless you have to return something for a refund… then you wait… and wait… and wait.
Edit: Your reply is a copy of an email you’ve already sent me… but still… I wait…
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, this order has been refunded. Please see below their timeframe(DBZ/Boohoo) for refund reflection on your account.
Paypal,Klarna,Clearpay - from date of refund - up to 15 Days to clear
-Bankcard, applepay - from date of refund - up to 19 days to clear
You may contact them which included in our email. They are the one who can check the backend of your refund. We can only see status on our end. Apologies and thanks for your kind understanding. Rest assured that these issues are rare, but sometimes they do occur so we thank you for understanding this.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Lousy customer service
Lousy customer service
Sent back an order of 2 ladies jackets which were poor quality.Lots of delaying tactics to recieve a refund,after 3 weeks asked I was asked for proof of return which after sending this was passed over to Debenhms [DBZ] The repeated messages from them now saying my refund was on its way.The return cycle took over a month before I got my money.
I would never use this company again or after a lifetime of use would I ever use Debenhams A shambles.
15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, this order has been refunded. Apologies if it took so long for reflection as what was the timeframe of Debenhams.
From date of refund - up to 15 Days to clear
You may contact them which included in our email.They are the one who can check the backend of your refund. We can only see status on our end. Thanks for your kind understanding. Rest assured that these issues are rare, but sometimes they do occur so we thank you for understanding this.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Do not purchase from this company
Do not purchase from this company. I sent an item back 3 weeks ago. They have confirmed they have received however I am still waiting for a refund. They are using a different excuse every time. I will be reporting to the ombudsman should I not hear back by today. If I were to return a parcel after 3 weeks it would be declined. It is not acceptable for this company to keep money and the item I have returned
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, this order has been refunded.Please see below their timeframe(DBZ/Boohoo) for refund reflection on your account.
Paypal,Klarna,Clearpay - from date of refund - up to 15 Days to clear
-Bankcard, applepay - from date of refund - up to 19 days to clear
You may contact them which included in our email.They are the one who can check the backend of your refund. We can only see status on our end. Apologies and thanks for your kind understanding. Rest assured that these issues are rare, but sometimes they do occur so we thank you for understanding this.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Returned a pair of boots and I have…
Returned a pair of boots and I have proof of return . Bought this item via Debenhams and klarna .
Getting my refund is an absolute night mate .
I can't get through to this company and mean while having to pay for boots I have returned
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, this order has been refunded.If you used a bank it will reflect within 3-7 working days, paylater and paypal within 48 hrs if not receive during the time frame. You may contact debenhams which included in our email. Rest assured that these issues are rare, but sometimes they do occur so we thank you for understanding this.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Reading book and play the guitar
Reading book and play the guitar
4. elokuuta 2025
Oma-aloitteinen arvostelu
REFUND NO YET RECEIVED 1 MONTH AFTER RETURN
The boots did not look or feel as I’d imagined from the photos so I returned on 8th July. I’ve contacted customer services several times and was told my refund had been processed on the 22nd but still haven’t received a refund it’s now 30th July. Having the same problem with another Debenhams purchase, I do not recommend shopping here.
5th August 2025 Update: REFUND STILL NOT RECEIVED.
UPDATE 8th August 2025 REFUND STILL NOT RECEIVED
8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, we have sent an email proof and image that this order has been refunded.If you used a bank it will reflect within 3-7 working days, paylater and paypal within 48 hrs if not receive during the time frame. You may contact debenhams which included in our email. Rest assured that these issues are rare, but sometimes they do occur so we thank you for understanding this.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Cowboy boots
I had a great experience on this site I ordered a pair of boots I loved them they are well made and very comfortable to wear happy days the ordering and delivery were great no worries in fact they came Very quickly 😁 I would recommend this site good service all in
6. heinäkuuta 2025
Oma-aloitteinen arvostelu
Gorgeous boots
Bought some short leg beige cowboy boots for my festival at the weekend and they’re absolutely perfect. So comfy, a great colour and exactly what I was looking for at a great price too. Delivered in good time too
2. heinäkuuta 2025
Oma-aloitteinen arvostelu
What a great little company and the…
What a great little company and the only option I had to buy cowgirl boots during the summer. I bought them through Debenhams but they are an Ikrush product. The boots are super comfy, great quality and were a lot lighter tan colour instead of a more rust colour which was better for me. I wore them all night at a concert and they were amazing.
I would use this company again for sure.
2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Refund
Emailed these people 3 times for my refund still nothing
11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, we have answered all your emails we received. Yours delivery was 30Jun based on tracking given. I can confirm that we are currently around the 2 week mark up to 14 working days with our returns to be received and processed.
We are working through the returns that we have received back on a daily basis so this should be within one of the next batches that we will be processing. Once completed you will receive an email to confirm that the money is on its way back to you.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Really bad transaction
Really bad transaction. I returned item via ikrush and returns system. I tracked on Royal Mail and it was received at Ikrush Glasgow office on 4th July. To date no acknowledgment or notification of when I will be refunded!!
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
I can confirm that we are currently around the 2 week mark up to 14 working days with our returns to be received and processed.
If you do not receive an email confirming receipt of your return after 14 working days from posting your item then please do get back in touch with your proof of return and we can investigate this for you.
We are working through the returns that we have received back on a daily basis so this should be within one of the next batches that we will be processing. Once completed you will receive an email to confirm that the money is on its way back to you.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Hey Moll,
Hey Moll,
I'm writing to express my satisfaction with the service I received from iKrush. I recently ordered a pair of shoes from your website, and I was impressed with the efficiency and speed of the delivery process.
I needed the shoes in time for Glastonbury, and I was worried that they wouldn't arrive in time. However, iKrush ensured that my order was processed and delivered well within the expected timeframe. The shoes arrived with plenty of time to spare.
I was also pleased with the quality of the shoes themselves. They were exactly as described on the website, and they fit perfectly. Overall, I had a great experience with iKrush, and I would definitely use your services again in the future.
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
I still haven’t received my item
I still haven’t received my item - I have emailed but no response
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä IKRUSH
Hello
Thank you for writing your review and were very sorry to hear this.
Per checking, we haven't received any email for this order. Apologies. The tracking was available to our partner platform debenhams and it shows back to sender due to Incorrect address/incomplete address. Our team is working everyday for the returns received within 2 weeks. Once they scanned it back, it will be refunded and you can reorder with the correct full address.
Should you need further assistance, you may contact us at customercare@ikrush.com
Kind Regards,
IKRUSH
Trustpilot-kokemus
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Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.