First2Protect are a really smooth way for me to sort out my house insurance. My needs are a bit unusual and broke other providers, however they worked with me to get a deal sorted. Through several ren... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I spoke with Jodie on the phone and she went through all the questions to get my quote started. As a first‑time buyer, I honestly couldn’t have asked for anyone better. She was super helpful, really... Näytä lisää
Yritys on vastannut
Becky handled my renewal superbly ; she was very friendly and also skillfully answered my other queries .PLUS my annual insurance went down by over £70 ! Give First2Protect a call .
Yritys on vastannut
Rachel was very pleasant and answered all my questions promptly. Unfortunately my current Landlord insurance provider is providing a large cash back making their policy 50% cheaper once you take their... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
first2protect.co.uk
Yrityksen kirjoittama
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Yhteystiedot
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Yhdistynyt kuningaskunta
- 01392 849750
- insuranceservices@first2protect.co.uk
- www.first2protect.co.uk
4,9
Erinomainen
6 t. arvostelua
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Customer Service
Oscar was super helpful and friendly. Sorted the issue out immediately and explained everything to me clearly.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your kind feedback. We’re really pleased to hear that Oscar was friendly, helpful, and resolved everything quickly while explaining things clearly. We’ll be sure to pass your comments on to him.
Highly Recommended
Becky handled my renewal superbly ; she was very friendly and also skillfully answered my other queries .PLUS my annual insurance went down by over £70 ! Give First2Protect a call .
22. huhtikuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your wonderful feedback. We’re delighted to hear that Becky handled your renewal so well, answered your queries clearly, and helped reduce your annual insurance by over £70 — that’s great news! We’ll be sure to pass on your kind words to her.
Nathan
Nathan - Excellent customer service
Thank you so much
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your kind feedback. We’re delighted to hear that Nathan provided excellent customer service. We’ll be sure to pass on your thanks to him.
Oscar was brilliant on the call
Oscar was brilliant on the call. Explained everything to me, weighed up my options and gave me a great deal once everything came together. Thanks Oscar.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your great feedback. We’re pleased to hear Oscar explained everything clearly, helped you weigh up your options, and secured you a great deal. We’ll be sure to pass on your thanks to him.
Good advice on contents insurance
Oscar gave clear explanations and advice on all options available to me and helped me find the best suitable option.
23. huhtikuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback. We’re pleased to hear that Oscar clearly explained all the options available and helped you find the most suitable one for your needs. We’ll be sure to pass on your kind words to him.
Help from Oscar with a quote
Spoke to Oscar and he was very helpful with a quote.
Very polite and courteous too.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Spoke to Oscar and he was very helpful with a quote.
Very polite and courteous too.
James was very helpful during my recent…
James was very helpful during my recent enquiry. He took the time to explain various options to me clearly, and was patient with my need to think further about the products available. Thank you for this.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
James was very helpful during my recent enquiry. He took the time to explain various options to me clearly, and was patient with my need to think further about the products available. Thank you for this.
Really well explained and got the best…
Really well explained and got the best deal
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We’re really pleased to hear everything was clearly explained and that we were able to find you the best deal. We appreciate you taking the time to leave a review.
Efficient and Personal Customer Service
Aaron Wood was great on the phone with me. Took me through everything that we are setting up and immediately got access to my portal. Great customer service. He was friendly, efficient and got the job done!
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your great review. We’re delighted to hear that Aaron provided friendly, efficient service, explained everything clearly, and got you set up with portal access straight away. We’ll be sure to pass on your kind words to him.
Vastaus yritykseltä First2Protect
Thank you for your feedback. We’re pleased to hear you received excellent service and really appreciate you taking the time to leave a review.
I spoke with Jodie on the phone and she…
I spoke with Jodie on the phone and she went through all the questions to get my quote started. As a first‑time buyer, I honestly couldn’t have asked for anyone better. She was super helpful, really patient, and took the time to explain anything I didn’t understand.
She reassured me when I wasn’t sure about certain answers and made the whole thing feel so much easier and calmer. Jodie was friendly, professional, and just lovely to deal with.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you so much for your lovely review. We’re delighted to hear that Jodie made your experience as a first‑time buyer so calm and straightforward. Taking the time to explain things clearly and offer reassurance is exactly the service we aim to provide, and Jodie will be thrilled to hear your kind words.
We really appreciate you choosing First2Protect and wish you all the best moving forward.
Great service
Great service. Detailed walkthrough of the policies and implications.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We’re really pleased to hear you found the service great and that the policies and their implications were clearly explained. We appreciate you taking the time to leave a review.
Backy was very helpful and made the…
Backy was very helpful and made the process easy with clear communication and arranging calls at times that were convenient for me.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We’re pleased to hear that Backy was helpful, communicated clearly, and made the process easy by arranging calls at times convenient for you. We really appreciate you taking the time to leave a review.
Very efficient and helpful
Very efficient and helpful. Made the process very simple and provided excellent advice, service and costs. Well recommended.
22. huhtikuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback and recommendation.
Helpful & efficient.
22. huhtikuuta 2026
Vastaus yritykseltä First2Protect
Thank you for the 5 star review.
Really attentive and professional
Really attentive and professional. I was happy with the result of the survey and how they went throughout it with us.
27. maaliskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for taking the time to leave us a 5 star review - It's very much appreciated.
Big thanks to Becky
Big thanks to Becky! for helping me cancel a policy that was no longer required. Becky made the whole process extremely easy and was very understanding with my reasonings to cancel. I will be sure to use first2protect in the future.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your lovely feedback. We’re really pleased to hear Becky made the cancellation process simple and was so understanding throughout. We appreciate you choosing us and look forward to helping you again in the future.
James was extremely professional
James was extremely professional, very clear in his communication, and provided me with exactly what I required. It was not a straight forward request, but was handled patiently and professionally. Thanks James.
Phil
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you, Phil — we really appreciate you sharing this. It’s great to hear James was professional, clear, and patient while helping with a more complex request. We’re glad he could provide exactly what you needed.
Arron Maguire helped me
Arron Maguire helped me out with getting some quotes for insurance. He was great, and really understanding of the position I was in. He had great knowledge, and explained things in a way that helped me understand. Thank you Arron, I appreciate the help you gave me
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for sharing this — we’re really glad to hear Arron was able to support you so well. It’s great to know his understanding, clear explanations, and knowledge made a real difference. We’ll be sure to pass your thanks on to him.
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