Rosie was brilliant. She went through everything in simple terms so I could understand. This is my first home so everything is quite new to me but she made the process of getting my insurance so much... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
First2Protect have always acted professionally and friendly in every conversation I have had with them arranging insurance cover. They have gone above and beyond with their assistance and have explain... Näytä lisää
Yritys on vastannut
Oscar was incredibly thorough and took the time to ensure I fully understood the policy and the coverage it provided. He worked quickly and efficiently, arranging everything within just a couple of ho... Näytä lisää
Curtis Gillard took my call, to make amendments to the policy. He was courteous, professional and helpful. He estimated the time required by the underwriter team and undertook to phone me back with... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
first2protect.co.uk
Yrityksen kirjoittama
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Yhteystiedot
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Yhdistynyt kuningaskunta
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Reinsure my property and contents…
Reinsure my property and contents couldn’t have been more easier and very pleasant assistant to help and advise much appreciated
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear renewing your buildings and contents insurance was quick and straightforward, and that our team provided such pleasant and helpful support throughout the process. We appreciate your kind comments and are pleased you had a positive experience with our service.
Excellent Service
Excellent Service ! Team is very professional, giving all required details patently including options !
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you received excellent service from our team and that everything was explained clearly and patiently, including the different options available. We appreciate your kind comments and are pleased you had such a positive experience with First2Protect.
Great
Great, no hassle, no hard sell. Completed in 5 minutes.
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear the process was quick, straightforward and free from any pressure. It's great to know everything was completed efficiently and that you were happy with the service you received.
Everything clear and easy.
14. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you found the process clear and easy from start to finish. We appreciate your kind comments and are pleased you had a positive experience with our service.
Very informative
Very informative. Answered all questions well.
16. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you found the information provided helpful and that all of your questions were answered clearly. We appreciate your kind comments and are pleased you had a positive experience with our service.
Charlie was very easy to speak to
Charlie was very easy to speak to, answered any questions I had regarding different aspects of the policy
Offered different level of cover and payment
Great customer service
15. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Charlie was easy to speak to, took the time to answer your questions, and clearly explained the different cover and payment options available. We really appreciate your kind comments and are pleased you received such great customer service.
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you found our premiums affordable and that you value being able to speak directly with a member of our team when needed. We appreciate your kind comments and are pleased you had a positive experience with our service.
Great Service as first time customer
oscar was really great and helpful with me as a first time buyer going through the insurance process and explained all the steps and information
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Oscar was able to support you as a first-time buyer and guide you through the insurance process. We appreciate your kind comments and are pleased they took the time to explain everything clearly and make the experience straightforward and easy to understand.
Very helpful team
Very helpful team. Some hiccups leading to incorrect policy start date. Problem was resolved swiftly and professionally.
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're sorry there were some initial issues with your policy start date, but we're pleased to hear the matter was resolved swiftly and professionally. We appreciate your kind comments about our team and are delighted we were able to put things right for you.
Good service
Good service. Miz was very patient, polite and efficient.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Miz provided such patient, polite and efficient service throughout your enquiry. We appreciate your kind comments and are pleased you had a positive experience with our team.
Great customer service and really good…
Great customer service and really good experience . Aran explained me really good about home insurance . Thank you
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Aran provided such clear and helpful explanations about your home insurance. We appreciate your kind comments and are pleased you had a great experience with our service.
Informative and friendly customer service
Charlie was very helpful, friendly and informative.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear Charlie was so helpful, friendly, and informative. It's great to know you had a positive experience, and we'll be sure to pass on your kind comments to him.
As again great service from Cerys…
As again great service from Cerys Herbert and very professional and quick to respond all my queries and sorted out the issue with in 24 hours. I would recommend First2Protect for any insurance requirements.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear Cerys provided such professional and responsive service, quickly resolving your queries and sorting the issue within 24 hours. We really appreciate your recommendation and will be sure to pass on your kind comments to her.
First2Protect
service was perfect
everything was explained very clearly and the experience overall was smooth
10. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear everything was explained clearly and that the process was smooth from start to finish. It's great to know you had such a positive experience with us.
Jamie
Jamie, The call was very helpful and informative. The communication was clear, professional, and friendly. Overall, it was a positive experience and I would be happy to recommend the service.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear Jamie provided such helpful, informative, and friendly service. It's great to know the process was clear and professional throughout, and we really appreciate your recommendation. We'll be sure to pass on your kind comments to him.
Definitely recommend
Really friendly staff, well priced policies and easy to reach on the phone so all good!
17. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear you found our team friendly, our policies competitively priced, and that it was easy to reach us when needed. We appreciate your support and are pleased you had such a positive experience with First2Protect.
Great Support
Great support from the agent who dealt with us, easy quick and a good price as well.
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear our adviser provided great support and made the process quick and easy. It's fantastic to know we could also offer a competitive price. We appreciate your kind comments and are pleased we could help.
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear Charlie provided such great customer service and made your experience a positive one. We'll be sure to pass on your kind comments to him.
Renewal
I was very pleased with the prompt and friendly service.Everything was explained to me in a manner that I could understand easily.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear you received prompt, friendly service and that everything was explained in a clear and easy-to-understand way. It's great to know you felt well supported throughout, and we appreciate your kind comments.
James Riley was extremely helpful
James Riley was extremely helpful and arranged insurance based on my unique circumstances and made everything simple. would highly recommend
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback.
We're delighted to hear James was able to find the right insurance solution for your unique circumstances and make the process simple and straightforward. We really appreciate your recommendation and will be sure to pass on your kind comments to him.
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