etnies Arvostelua 81

I am not the type to ever leave a “sorry” review, but I couldn’t help but share my frustrating experience may could help someone else avoid this. I seen they had a “Black Friday” deal, so I ordered a pair of shoes on 11/27/23. Tried contacting the company 12/1/23– no such thing as “customer service” none of their numbers listed are even a functioning line. Never got any updates, so I gave up currently just got finished disputing this transaction through my bank. SCAM SCAM SCAM. Don’t fall for it.

I will add my vote to the hundreds of others. DO NOT ORDER from Etnies. They look like a UK company. You place an order. Order takes forever to despatch. If you try to cancel owing to despatch delays - you are told they cannot be cancelled. The order arrives - shoes are hard and horrible. And oh great - they ONLY have offices in the Netherlands. So I'm getting returns quotes of £22 to £26 for UK to Netherlands shipping. There is NOTHING on their shoe page, or their ordering page to advise you of this. I complained to them. They just resend you the shipping process which "clearly" states Netherlands. It clearly isn't clear - because I like hundreds of others had NO idea. THEIR COMPANY POLICY IS DISGUSTING.

Auch ich habe den Fehler gemacht dort zu bestellen. Die Schuhe passen nicht und sollen auf eigene Kosten in die Niederlande zurück geschickt werden. Sind mal eben 15€. Zum glück habe ich hier gelesen das scheinbar nicht mal sicher ist das man überhaupt sein Geld wieder bekommt. Ich lasse das mit dem zurücksenden und verkaufe die Schuhe lieber neu weiter als nachher zum Anwalt laufen zu müssen.
Ist eigentlich mal ein Fall für den Verbraucherschutz! Also, nur bestellen wenn Ihr euch 100% sicher seid das die Schuhe passen, sonst Finger weg!

My experience with Etnies turned out to be a complete nightmare and so appalling that I strongly urge everyone to stay away from this company if they value their time, money, and sanity. I ordered a pair of Etnies shoes online, only to have the transaction fail to process. Frustrated but still hopeful, I decided to give them another chance and placed a second order and the transaction went through. I realized that I had unintentionally ordered two pairs of shoes. I immediately reached out to Etnies' customer support to cancel one of the orders and request a refund through phone and email. After over a year of contacting customer service, I still never received the refund for the canceled pair. It gets even worse. As if pocketing my hard-earned money wasn't enough, Etnies failed to deliver the pair of shoes that I actually wanted to keep. The company has failed to get back to me, leaving me empty-handed and short-changed, with no explanation or apology. They effectively stole $200 from me. It's beyond comprehension how a supposedly reputable brand could display such blatant disregard for their customers. Save yourself the trouble and avoid Etnies at all costs. There are plenty of other reputable skateboarding shoe companies out there that actually care about their customers. Don't make the mistake I did—shop elsewhere and protect yourself from this appalling company's thievery and incompetence. If I could give them less than one star, I would.

Compré unas zapatillas y cuando llegó el paquete me di cuenta que era muy pequeño y ligero. Ni lo abrí , lo decolví directamente y al tacto parecía una visera. Procedente de China y esperando a que me devuelvan el dinero…..

etniespraha.cz scam. Etnies shoes are great neverrheless, i like them much.
Bacha je to fake obchod.

I ordered two pairs of shoes size 11 UK on the mobile site, unbeknown to me, their mobile site is actually broken and actually orders in US size. After realising this and reading reviews here I was a bit worried.

But, I must say in my experience I have had excellent customer service from Etnies. They apologised about the error with the website, sent me a returns label as the shoes had already been despatched. And they’ve sent the correct size shoes out to me, which are now on the way. I couldn’t fault them at all.

I’ve only scored 4 stars because they are aware the website seems to have been broken for quite some time and unfortunately still isn’t fixed.

Placed 3 orders total and only received 1 because they keep cancelling the order for no reason. I even sent them a copy of my DL and business address to C.S. I don't know what happened to this company.

I've bought at least 10 pairs of shoes from this company. Other than very minor cosmetic imperfections on some pairs of shoes, all of the shoes I've ever gotten have been more comfortable and durable than stuff like Vans. Etnies have great soles, insoles, and noticeably higher quality suede and canvas than Vans. Overall, as a California buyer, I've never had any shipping issues, and all the shoes have been amazing but I will say their return dept. as of 2020 was mediocre and didn't respond to a return request for a pair of winterized scout running shoes with a poorly cut footbed (so far the largest issue we've had thus far-that's a small price for me to pay from a company with materials and construction as good as it is). Overall, they need improvement in their returns/customer support department, but their shoes are by far the best value out of any I've bought so far.

Etnies Portugal is a scam. I thought for some reason that was reasonable to assume that etnies had a store in Portugal. I search for this etnies portugal and arrive at this website. The website seemed normal to me so i checked some shoes and saw really good prices. Bought a pair and the money went to some scammers account. DONT BUY FROM THIS WEBSITE. The confirmation of the payment that i receive on my email was really suspicious but it took me some time to take the time to analyse it. The name of the entity of the payment had a strange name. The fraudulent email of confirmation was this auto9vmcustomer.co. I saw later that this is associaited with scams

etnies-ireland.com is a scam website. Just putting it up here so maybe others will see it and not make the same mistake I did.
Nothing to do with the brand (which I love) or the real website (which I suppose I've never used)

Long and expensive postage process now they only operate out of the Netherlands. Returns are awkward and long and you guessed it, expensive. They've also gone with UPS as a courier which manages to 'deliver' its own nightmareish experience. Plenty of other shoes on the market in the UK that you don't have to jump through all these hoops to get. Hopefully etnies set's up shop in the UK again, until then i won't be using their site.

etniescasale
Etnies Shoes Canada - Etnies Skate Shoes Sale Online
Got scammed by this site. Not even Canadian, thought it was weird I got charged American and was supposedly shipped from America with an Asian name. Never got my shipment and when it said it was delivered it never was.

Schlechter Service, nur da bestellen, wenn 100% klar ist, dass die Schuhe passen! Nicht nur, dass man die Rücksendung nach Holland zahlen muss. Der Kundendienst (auf englisch) weiß sogar nicht, dass man zurück geschickt hat, obwohl eine Sendungsnummer vorhanden ist. Und angeblich war auch das Rücksendeformular derzeit nicht im Angebot. Ich bin gespannt, ob ich mein Geld zurückbekomme, bestelle da NIE wieder und bin stinksauer.

Got scammed by etniesaustralia.com thought I was buying shoes but they just took my money. Don't buy from them!!!!

EU Amsterdam delivery address.
I ordered some shoes on April 23rd. i only received a text message confirmation because the website said they were having tech difficulties and their email system wasn't working. I followed up 2 weeks later using their crap automated chat system and they said they had no record of my order. do not order from these people. their website now apologises for it's lack of email and delivery delays as a banner - but how long can it take to fix an email system? seriously! hoping my credit card will refund me. i will never buying from these guys again. worse online shopping experience ever.

Warning.Etnies sweden is a scam site.lost 50 euro for shoes i never got

As other reviews have said. Zero customer service. I too have been trying to return shoes through their lousy website, the only way to return is by contacting them for an RMA. Every email I send bounces back (as others have said) and there is no other means of contacting them. Absolutely disgraceful. Never again.

I love Etnies shoes, but have just been stitched up having to return non-fitting items to the Netherlands. Purchased the size I normally wear, but they were far too big. Unless you introduce a UK returns address, I will not buy direct again.

I spent quite a bit of time shopping in their April promotion, got a great deal and paid for it. The next day I got an email saying they had made a pricing error and would be cancelling my order. This is shocking customer service, they took the payment, the order should be binding.
As for the review title, it was years ago that I was at school but most kids had Airwalks or something good. The one boy that had some nasty cheap Etnies got bullied for it. Protect your children, don't buy them Etnies.