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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Very pushy company, who sell you PATesting when not required. Even the engineer who attended told us it was not required. You also get endless sales emails afterwards selling you further tests you don... Näytä lisää

Saanut 5/5 tähteä

Excellent service !!! Ben was very professional and polite as usual . He always makes sure all appliances are working in order. PAT testing very well done 5*****

Saanut 5/5 tähteä

Engineer arrived on site and as he had been before, he was able to work through without many questions. He was neat and tidy at all times and left everything as he found it - pleased with the service... Näytä lisää

Saanut 1/5 tähteä

Repearedly send unsolicited e-mails to generic, non-personal, e-mail addresses in our domain. Refuse to stop sending them. Telephone number does not work - rings and then strange engaged t... Näytä lisää

Yrityksen tiedot

  1. Sähköinsinöörit
  2. Sähköasennukset
  3. Sähköasentaja
  4. Palotorjuntaneuvonta
  5. Palotorjuntalaitteisto

Yrityksen kirjoittama

With a decade of experience in the electrical and fire safety sector, we have firmly established ourselves as a trusted name in the industry. Our commitment to excellence has allowed us to serve a diverse clientele, including landlords, architects, developers, consultants, local authorities, and housing associations, overseeing a staggering 85,000 sites. At our head office in Leeds, we have a dedicated team of over 150 professionals, and across the UK, we employ an additional 135 fully qualified engineers. This strong workforce enables us to provide comprehensive services nationwide. Our staff are updated regularly on the most recent advancements in the industry, enabling them to deliver the latest and most effective solutions to our customers.


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

557 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 76 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

DON NOT USE!

Very unethical company who try scare tactics to make you sign up for things you don’t need just for you to pay more!!

They also continuously call and harass you, stay away!

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

All Good

Engineer arrived on site and as he had been before, he was able to work through without many questions. He was neat and tidy at all times and left everything as he found it - pleased with the service

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Very pushy company

Very pushy company, who sell you PATesting when not required. Even the engineer who attended told us it was not required. You also get endless sales emails afterwards selling you further tests you dont want or need

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service !!!

Excellent service !!!

Ben was very professional and polite as usual .
He always makes sure all appliances are working in order.
PAT testing very well done 5*****

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Cold calling company looking for work. …

A sale rep from this Manchester based company cold called my freehold pub, spoke to my chef, saying it was time for an annual PAT review and convinced him it was a legal obligation. Without checking with me my chef agreed thinking he was helping, The inspection took place in-my absence, I was then sent a bill for £260 . Which I refused to pay, a PAT test is not a legal requirement. . Watch out this company cold call and record the conversation, entrapping staff members into booking services they do not need. i

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Repeatedly Send Unsolicited E-mails

Repearedly send unsolicited e-mails to generic, non-personal, e-mail addresses in our domain. Refuse to stop sending them.

Telephone number does not work - rings and then strange engaged tone.

Uses multiple domains in e-mails:

uksafetymanagement.co.uk
uk-safety-management.co

with even the from and reply-to addresses in their e-mails being different.

All seems very suspicious for a company which has a turnover of over £16m according to their 2024 accounts.

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Complete scammers

Complete scammers.
Cold called my business and very unprofessionally convinced an employee that they were from our regular fire testing company and our testing was due for renewal.
Turned up and were asked to leave. Then proceeded to hound for payment, which I do not intend to pay. They even sent a recording of the incriminating call as evidence that we 'booked' their services! It was all intentionally misleading. Totally unethical.

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If I could give this company zero stars…

If I could give this company zero stars I would!!
Hidden costs and misleading information is an understatement
Sarcasm and lies seems to be the general consensus to most of these reviews!
Never Never let them do Anything for you!!

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

AVOID!!!

AVOID!!!! READ THE SMALL PRINT. THEY WILL OPT YOU IN TO EXTRA COSTS AND ITS DOWN TO YOU ON THE DAY TO OPT OUT.

CUSTOMER SERVICE IS TERRIBLE.

I WAS CHARGED FOR TESTING EQUIPMENT I DONT HAVE HERE, THERE ARE TWO BUISNESS AT THIS ADRESS AND THEY WENT AHEAD AND CHARGED ME FOR BOTH.

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
UK Safety Management-logo

Vastaus yritykseltä UK Safety Management

Following all bookings a confirmation of order is provided which details the cost of the visit and explains clearly the process for the socket testing and microwave leakage testing. Our customer service department will reiterate this and be able to provide the report where confirmation of the testing is located.

In regards to the other business charged, if the engineer is not informed of appliances not to test they will conduct a full safety check of all appliances in the premises.

Saanut 1/5 tähteä

I was Quoted £119 plus VAT for PAT…

I was Quoted £119 plus VAT for PAT testing which I had paid the previous year. An engineer came, did what they did the previous year & left. I then got invoiced £255.59 as additional socket test was carried out! (It wasn’t!) and an additional 22 appliances! (I don’t have 42 appliances!) I did try to bring this up with them & asked for a full breakdown, they sent one & he had tested appliances that were in the back out of the way ready to go in the bin! (Which I told him!) customer service non existent & they had the cheek to charge an additional £40 late payment fee. I have reluctantly paid the full amount as they were threatening legal action. I would never use this company again or recommend them to anyone. Avoid at all costs! I wish I’d read the reviews beforehand!

3. maaliskuuta 2026
Oma-aloitteinen arvostelu
UK Safety Management-logo

Vastaus yritykseltä UK Safety Management

I can see on your account in previous years you have asked the engineer to stop testing at a specific number of items however this year no such instruction was given therefore it is the engineers duty to test all appliances in the premises to ensure a full safety check has been carried out. Our accounts department provided details of the appliances tested to give the opportunity for yourself to query any specific items however, after three weeks of the information being supplied by UKSM I do not believe any specific items were actually queried to help us move forward.
I hope you appreciate as a business when a customer states they are making payment and after a further two months if we haven't received the payment we must exercise appropriate means. It is also detailed in our terms and conditions that fees may be imposed for late payment.

Saanut 1/5 tähteä

STAY WELL AWAY

STAY WELL AWAY - PUSHY. SCAMMY. NON TRANSPARENT.

IF I COULD GIVE 0 STARS I WOULD.

WHY DO PEOPLE WORK IN THESE PLACES?!

26. helmikuuta 2026
Oma-aloitteinen arvostelu
UK Safety Management-logo

Vastaus yritykseltä UK Safety Management

We have requested further information to locate your account/receive further feedback to assist with our response. Unfortunately we have not received any of the requested information. If you would like to provide further information we will be more than happy to comment on your concerns

Saanut 1/5 tähteä

be careful.

As an ex employee, I can tell you now that this company is completely dodgy. I would happily go on record and discuss everything that they have told me to do which is against the law. They have recently sold the company to PTSG, and if they didn’t already know they’re about to find out just exactly how much of a mess this place is. You can tell that the recent five star reviews that obviously fake, most of the accounts don’t even have any other reviews and are new accounts. They’re just fake accounts posting five star reviews on here. I have told multiple businesses to spend their money elsewhere and I have been thanked multiple times because I have saved them thousands of pounds because these overcharged that much and scam people. Yes, they do lie about who they are and pretend to be your old pat testing company, and yes they will just send engineers anywhere even when no appointment is confirmed and get them to sneak into places. They also had a data leak which was not reported, which is massively against the law. They also tell engineers to test everything with a detachable lead, which is not part of the guidelines of PAT testing. Managers are not trained and do not know what they’re talking about. They’re just trying to hit numbers and use engineers and make them do unethical practices to hit these numbers. Yes they will try to add on extra socket charges of microwave charges without letting you know and then throw it on the invoice hoping you’ll not see it and just pay. I look forward to the generic made up response that you get off these. Please avoid and spend your money elsewhere. I have been working alongside other companies and even got in touch with watchdog at BBC to get these crooks investigated.

4. helmikuuta 2026
Oma-aloitteinen arvostelu
UK Safety Management-logo

Vastaus yritykseltä UK Safety Management

We take allegations of this nature extremely seriously. The claims made in your review do not reflect how we operate as a business, and we strongly dispute several of the statements you have raised.
We are committed to operating in line with all relevant regulations, industry standards, and data protection requirements. We uphold a number of accreditations that run in line with the above. Any suggestion of unlawful practices, data breaches, or unethical conduct is treated with the utmost seriousness and would be subject to thorough internal review if you would like to supply us with the evidence you believe you hold.
We strongly deny your claim that we “lie about who they are and pretend to by your old pat testing company”. As an ex-employee you will be aware of our vigorous quality control process and the 20 point checklist that must be adhered to on all calls. You will also be aware of our confirmation letters sent to customers after the booking, the call confirmation made a week before the appointment as well as the process of engineers making the contact aware when they arrive on site.
We also take the integrity of our customer feedback seriously. We do not post or support fake reviews, and we encourage all genuine customers to share their honest experiences. To be able to leave a review an account must be made which is why some of the reviewers only have one review.
As your review contains a number of very serious allegations, we would ask that you contact us directly with any specific details or evidence so that these claims can be properly investigated. As you state you are a former employee, we would also encourage you to raise any concerns through the appropriate formal channels.

Saanut 1/5 tähteä

rude and ignorant staff

rude and ignorant staff. I would avoid unless you like that sort of thing

25. helmikuuta 2026
Oma-aloitteinen arvostelu
UK Safety Management-logo

Vastaus yritykseltä UK Safety Management

I am sorry to hear of your experience and I would like to thank you for providing additional information to aid our investigation. Unfortunately with the details provided we cannot locate an account or a telephone call on the mobile number. Nevertheless if you would like to provide an invoice number or job reference number along with elaboration of your review we will be more than happy to review. Please send these details to uksm.crm@uksmltd.co.uk

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