Very poor initial experience like other 1 star reviewers - an "order shipped" email but no product 3 weeks later, with 2 direct emails and 2 requests via their webform going unanswered. Eventually... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Very poor initial experience like other 1 star reviewers - an "order shipped" email but no product 3 weeks later, with 2 direct emails and 2 requests via their webform going unanswered. Eventually... Näytä lisää
Yritys on vastannut
Package never arrived even though marked as delivered. Grady from DnDice is helping me thoroughly with a reshipment and to try and understand what happened. Update 2: Reshipment was sent. Update 3... Näytä lisää
Never got my order. Customer service tells me they don't know what happened and they'll send it again with a tracking number that day. And once again nothing, no tracking number, no shipping announce... Näytä lisää
I had a delayed order like some others on here, but managed to get hold of Grady on Discord - it turns out that DnDice is something of a one-person (and one-dog apparently!) operation, and said perso... Näytä lisää
It's time to get geared up for adventure with DnDice! Of course, the first stop for one of those is quite often a 2+ hour shopping trip to whatever town your generous DM has mustered up. Well to save at least some time, DnDice has travelled the realm in search of dice and other delights to make sure your are fully equiped for the adventures ahead.
Loughborough, Le11, Leicester, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 10 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Solid delivery time, good container, shipped with good protection. Solid company
Very poor initial experience like other 1 star reviewers - an "order shipped" email but no product 3 weeks later, with 2 direct emails and 2 requests via their webform going unanswered.
Eventually did get a response, at which point they apologised, made good and sent the order via tracked mail. Seems like they have some issues wih their systems. Fingers crossed it arrives this time.

Vastaus yritykseltä DnDice
Always brilliant. Great quality, nice people and really genuine company. Use only them for dice purchases and never been disappointed.
Lovely set of dice delivered quickly in good packaging.
Can't rate high
Ok, I think I am well and truly in a good place to review this company, I’ve placed four orders, one through my husband (to get the points!) and they’ve gone in a variety of ways for a variety of good reasons that mostly couldn’t be helped. The dice, incidentally, are lovely, but the gentleman who runs the company is one of those rare people running a business who hasn’t forgotten his humanity - and to me that’s worth it’s weight in gold. Contacting a company when there’s a problem, and getting a person, not just ‘company speak’ is such a relief.
Problems were sorted as quickly as possible, the one delay was explained, and no reasonable person could be upset with the explanation.
Ordered items arrive so quickly it’s remarkable - though I imagine as the business increases, as I’m sure it will, that orders may take a little longer, *sigh* such is the cost of success! I really wish him well, he deserves it!
Good dice, good packaging, good delivery, good box, d8 doesn't fit properly into most other dice holders D:
Friendly staff
Great surroundings
Really nice food and a cosy cocktail bar
Never received order and haven't had any response through emails. Terrible service.
Great dice, took around 5 days for delivery, everything arrived as described - no issues.
I recently ordered some dice from dndice for the first time, but unfortunately, my experience did not go as smoothly as I had hoped. Although my order was marked as "fulfilled" on their website, I did not receive anything. I tried contacting dndice multiple times to inquire about the status of my order, but I did not receive any replies.
As someone who is new to ordering dice online, I was disappointed by the lack of communication and assistance provided by dndice. I understand that issues can arise with orders, but it would have been helpful to receive some form of communication or support.
Overall, I was disappointed with my experience ordering from dndice. I hope that in the future, they will improve their communication and customer service to ensure that all customers receive their orders in a timely and satisfactory manner.
Quickly delivered, excellent product, with a personal note. Absolutely fantastic
I love these dice! If I could afford buy 100 bags i would!
I wish they sold something to put all the dice in...and those item cards are really coooool! Sell them seperatly too!
Great quality dice, very beautiful. There was an error but meant my dice were upgraded which were even prettier!
Two of the dice sets we ordered were not actually in stock, but because of this DnDice sent two more expensive sets that weren’t even on the store yet, and sent an extra dice set and a dice expansion pack too. Of course not getting dice you ordered is not great, but the service received by far made up for it.
I placed an order on the 29th Jan, but have heard nothing further since.
The order still shows as unfulfilled as of the 21st Feb. I have reached out via the website chat, contact form and email, but have not received a reply.
This is disappointing, as online they look like beautiful dice.
These are some really beautiful dice and you can't fault the cost at all.
I have been recommending everyone in my D&D group use DnDice.
It did take some time for the dice to arrive and contacting DnDice was difficult. That said I understand its not a massive company with support immediately available for IT issues and Grady got the issue sorted as soon as he could.
Grady gives a superb, personalised service with DnDice - I was delighted with my dice and his kind message.
Absolutely love the mystery dice I got.
No matter how much my girlfriend tries to steal them, they belong to this dice gremlin.
Incredible products. The dice trays are incredible quality. The dice booster packs are a great way to pick if you’re indecisive about a new set as well!
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Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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