DnDice Arvostelua 

I've done two orders now but haven't received anything.

I do not know where my dice are and I have Waite for them for 35 plus days I want to know where my dice are right now

I paid for some products several weeks ago. I don't have my items, and I've heard nothing. After two weeks went by with no update I emailed to check on progress on the order. I understand if something gets lost in the system, I just want to know what's going on. I've had no response to my emails either, which is very poor.

Two stars, because I've used DnDice before and there were no issues previously - it's all fine when things are going right. Being stuck in limbo as a customer is no fun, though.

Never got my order. Customer service tells me they don't know what happened and they'll send it again with a tracking number that day. And once again nothing, no tracking number, no shipping announcement, no order. Tried to contact them multiple times and no response whatsoever.
Absolutely avoid this company.

Peak peak I got cool sun metal dice in the mystery one peak peak they have a dog apparently

incredible dice from an awesome company - they look cool, feel amazing, and roll beautifully

ordered on the 10th. Emailed on the 12th to say it was despatched. Nothing arrived, so on the 23rd I emailed to find out what was going on... Grady replied he would look into it. I emailed back a couple of days later as I'd heard nothing. No reply. Cancelled payment.

The package never arrived, and when I check the package details it says “fulfilled”

I had a delayed order like some others on here, but managed to get hold of Grady on Discord - it turns out that DnDice is something of a one-person (and one-dog apparently!) operation, and said person was ill for some time at the beginning of the year and they're clearing the backlog as fast as they can. I've now received my order and hopefully normal service is resuming for everyone now.
If you speak to Grady, see if you can get a pic of Porridge, the very photogenic doggo ^_^

Always great experience with dndice

I loved the dice and I think they were better in person than the photo of the maple syrup dice on the website showed.

More clear marketing images will make me more likely to rebuy, especially for ones on a whim rather than ones I knew I already wanted.

I ordered my dice on 16 January and received confirmation on 22 January that they'd been dispatched. I haven't received my order and have emailed the company 3 times to follow up and have not received a response. There's no other way to contact them but via email so I have no way of resolving my issue.

I've ordered the dice on the 17th of January.
On the 22nd I got an email the dice were posted
They arrived on the 29th, in the evening with a 24 h tracked label that was bought the day before (so it was posted on the 28th)

They sent an extra pack of dice, which is great, but they didn't answer not two emails I sent before, to know where the dice were.

It would be a 5 if it wasn't for the lack of customer service

Dice are really great! I was going to deduct a star for how long it took to get to me but I feel it was just bad timing when ordering it. Communication from the business was good in resolving this.

I ordered 2 weeks ago and even accounting for bank holidays the only communication I've received has been my order confirmation. I've tried to contact twice in this time but heard nothing. So far I'm very disappointed

Ordered the mystery box as a Secret Santa Gift for one of my Players. They loved that the box looked like a mimic the very nice dice sets and tray included (As well as the bags of Haribo).

Great quality dice and really good service!

Thanks for taking an extra effort to ensure the dice would arrive before Christmas!

After an initial hiccup with my order DnDice were awesome and got my delivery sorted and out in time. Thanks guys. Hope you all have a fab Christmas.

Delayed delivery but no fault of DNDice. They were very comunactive in explaining the issue and resolution!