Very poor initial experience like other 1 star reviewers - an "order shipped" email but no product 3 weeks later, with 2 direct emails and 2 requests via their webform going unanswered. Eventually... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Very poor initial experience like other 1 star reviewers - an "order shipped" email but no product 3 weeks later, with 2 direct emails and 2 requests via their webform going unanswered. Eventually... Näytä lisää
Yritys on vastannut
Package never arrived even though marked as delivered. Grady from DnDice is helping me thoroughly with a reshipment and to try and understand what happened. Update 2: Reshipment was sent. Update 3... Näytä lisää
Never got my order. Customer service tells me they don't know what happened and they'll send it again with a tracking number that day. And once again nothing, no tracking number, no shipping announce... Näytä lisää
I had a delayed order like some others on here, but managed to get hold of Grady on Discord - it turns out that DnDice is something of a one-person (and one-dog apparently!) operation, and said perso... Näytä lisää
It's time to get geared up for adventure with DnDice! Of course, the first stop for one of those is quite often a 2+ hour shopping trip to whatever town your generous DM has mustered up. Well to save at least some time, DnDice has travelled the realm in search of dice and other delights to make sure your are fully equiped for the adventures ahead.
Loughborough, Le11, Leicester, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 10 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought 2024 players handbook and now pre ordered DMG 2024. Speedy delivery and pre order bonus is a lovely touch. Definitely recommend.
Very happy with my purchase! The quality and appearance of the tray are just as described on the website.
The tray arrived exactly two weeks from the date that I made my order (I am based in London).
Good delivery time, great quality product, informative website
Very pretty dice at good prices. The packaging is also quite nice. Would have appreciated some sort of confirmation that an issue with my address details was fixed so I wouldn't have to worry, but everything arrived just fine, so I guess it's fine. Remember to put your address in english, folks.
Never got my product. Emailed and called multiple times with no response.
Really nice quality dice from a mystery bag. Good value and quick despatch. Very happy with taking the plunge on these.
I got the jellyfish dice set and it looks and feels amazing! It wasn’t very expensive and the free delivery was just a bit over a week which was good :)
So far I am enjoying it a lot!
Simple and easy to order with, and great to support a local business.
Placed an order for two items. After a couple of weeks and not receiving it, I reached out and heard they had misplaced my order. Despite multiple more emails and phonecalls I heard nothing else so ended up having to do a credit card chargeback.
Still haven’t received my order after nearly 3 weeks. No response from seller despite multiple messages sent.
[Edit]
Grady got in touch in the end to sort things out, and included some goodies to make amends, which is appreciated. The issue was seemingly software-based. Other reviews mentioned similar problems, so be patient if it happens I suppose.
[old review - 1 star]
I was going to wait a bit longer, but since I've been asked to provide a review....
We found some of their dice in a shop and thought they were quite good so decided to order more online. It's been a few weeks now and there has been no news. None. Apart from the initial "we're getting your order ready".
I tried their online form and email to get an estimate of shipping times. Nothing. I would understand the "we're busy" or "we're on holiday" auto-reply, but the lack of communication is annoying. I'll give it a few more days, but otherwise I'll have to chase a refund.
received the wrong dice
Sent an email regarding the issue to no response
The dice are absolutely stunning and Grady was so lovely and quick with responses!
I truly could not recommend them more for Dice and other dnd paraphernalia!
After previously leaving a bad review on not receiving my order, I was contacted and Grady was keen and very helpful in finding a solution and getting the order delivered. Ended up with some great looking and quality dice!
Tried to get in contact multiple times via email and using the website form to no avail.
Haven’t received the item ordered or even a message to say it’s been shipped.
Update: I've now received the product, I was able to get in contact and Grady has kindly given a voucher
Nicely packaged and I enjoyed the handwritten note on the invoice. Very happy with my purchase and I look forward to using dndice again one day.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.