Very poor initial experience like other 1 star reviewers - an "order shipped" email but no product 3 weeks later, with 2 direct emails and 2 requests via their webform going unanswered. Eventually... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Very poor initial experience like other 1 star reviewers - an "order shipped" email but no product 3 weeks later, with 2 direct emails and 2 requests via their webform going unanswered. Eventually... Näytä lisää
Yritys on vastannut
Package never arrived even though marked as delivered. Grady from DnDice is helping me thoroughly with a reshipment and to try and understand what happened. Update 2: Reshipment was sent. Update 3... Näytä lisää
Never got my order. Customer service tells me they don't know what happened and they'll send it again with a tracking number that day. And once again nothing, no tracking number, no shipping announce... Näytä lisää
I had a delayed order like some others on here, but managed to get hold of Grady on Discord - it turns out that DnDice is something of a one-person (and one-dog apparently!) operation, and said perso... Näytä lisää
It's time to get geared up for adventure with DnDice! Of course, the first stop for one of those is quite often a 2+ hour shopping trip to whatever town your generous DM has mustered up. Well to save at least some time, DnDice has travelled the realm in search of dice and other delights to make sure your are fully equiped for the adventures ahead.
Loughborough, Le11, Leicester, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 10 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered a ‘Treasure Trove’ package as a Christmas gift for a dedicated D&Der. The contents will be a random selection within outlined parameters so as yet unknown. The delivery box was a pirate’s chest so I have no doubts about the quality inside the box!
Massive delay on receiving my order, was originally going to pick up but turned out they where no longer where it states on the website. Was told it would be posted, but not where. Have sent multiple emails asking about where it's being sent and still haven't heard back.
Edit January 2026: called up using the phone number hidden only on the mobile version of the website only to find out that they hadn't been sent out and now it's two weeks later and still nothing. Not ordering again from here.
I ordered my dice in June for next day special delivery, which didn't show up or get shipped on time because the shop owner was away and didn't sort their shop before leaving. That's fine, things happen. They say they'll send it out as soon as they're back, and they send it out a few days later. Eventually I do get my dice late, but they throw in a notebook out of goodwill. Fair enough.
However, there's several defects with the set. Bear in mind, they're metal dice, expensive, and an anniversary gift for my partner. I ask for a replacement just for the worst one, and get promised a replacement in early July. It is currently late October as I write this. I have followed up four times since being promised a replacement. I have not only been ghosted, but I haven't even received the replacement I was promised.
Won't be ordering from them again, which is a shame as most of their dice are lovely. I wish they had been honest instead of making promises they can't keep.
Edit Jan 2026: Still no dice, still no response.
Quality of the received dice are amazing but the received package was missing half of my order. Attempted to chase up these issues via 3 separate emails accounts but have not received a reply on any of them. Disappointing as they are usually a lovely service
Edit- Received communication regarding the issues. As such I have amended my score to reflect the quality of the received dice.
Further Edit 31/10
Communication went dark after the previous message. Missing items have still not been sent out. According to received emails the items were missing as a result of low stock (which according to the email has since refreshed) and I would be updated as to their refreshing, this did not occur even after chasing up on my end. This was intended as a gift to someone but the date that I wished to hand it over has long since passed.
Great quality items, friendly interaction, and speedy resolution of a minor issue. Definitely will use them again!
Very good dice. Shipping took a while but it was an honest mistake, Grady was very nice, and I was fairly compensated (more dice).
Fantastic dice company with some honestly great sets you don't get elsewhere! Love the metal dice and the expanded sets (Makes casting spells much easier!)
Always swift delivery and great customer service. We assume it is because Porridge the shop dog is doing a great job of keeping employees on task!
I ordered a set of runic copper dice (£49.99) and all that was delivered was a Jiffy bag containing a Lego figure
I wanted the dice as a leaving gift for a friend at work who has now left so it’s too late
Initially my emails were answered positively, but that has stopped
So I’m stuck not knowing how to either get the dice or the money back.
It’s possible that they were taken in the post but all I know for certain is that I am £49.99 down and no dice!
Absolutely Blown away by the quality of the product and the customer service was impeccable! Will be back every time
Good dice with little flowers inside which the recipient enjoyed. I bought them as a birthday present for a female role player.
After the parcel didn’t arrive, the seller immediately looked into it and sent a replacement out special delivery no questions asked, and the dice are beautiful! Have ordered from them before and probably will again, always make amazing unique gifts!
Fast delivery and the sizes and colours were exactly as pictured
Great quality product. I love the look and feel of it. Lovely cushioned service for rolling, and you can clip it over for a raised surface to roll against. Nice holder for two dice set, and obviously it looks like a scroll. What more can you want?
Also, my order was delayed and they gave me dice to make up for it. So, you know, now I have more dice and dndice has my eternal loyalty.
The dice are quality, love the offer of the level-up upgrade (which adds some extra dice to match). The freebies are a cool touch too. Also really responsive to email queries and shipment was quick. Thanks to Grady and Porridge, of course. Will definitely buy from again.
I've bought so many sets of dice from dndice and all have been absolutely lovely, definitely go to retailer for dice!
Amazing customer service.
Lovely and friendly and supportive. Really enjoyed the goods and arrived promptly
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