We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Näytä lisää
Yritys on vastannut
We visited the DFS store at Aintree Retail Park on Saturday 8 August where we were assisted by Celine, who was very professional, knowledgeable and friendly. Celine answered all our questions and gave... Näytä lisää
Yritys on vastannut
Friendly, helpful staff. While buying process is very straight forward and simple. Great finance offers too. Returning customer who would return again!
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Yhdistynyt kuningaskunta
- 0333 999 9846
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Aintree
Hello Thomas,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent. We were not pushed to buy a sofa, just asked if we needed help. Staff were friendly and talked through all payment options and after care prices.
21. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales assistant Jessie was lovely
Sales assistant Jessie was lovely . Answered all our questions made buying the sofa a pleasant experience. Sometimes I find some sales assistants to be to over powering but Jessie was realy lovely and made the sale as smooth as possible.
20. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello Yvonne,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service from Jess.
20. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service went in with my 90…
Excellent service went in with my 90 year old aunt, could not have been more helpful both staff who served us and the manager excellent. 👍
19. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our new sofa …
We were greeted by a lovely girl called celine
She left us to browse around the shop and told us to give her a shout if we needed any assistance
She was so helpfull and went through everything with us
16. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Salesman name was Jack I think sorted…
Salesman name was Jack I think sorted everything smoothly and quick thank you
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in the store today really…
Great service in the store today really looked after by Sarah
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Matt was a salesperson
Matt was a salesperson. He was excellent. Very knowledgeable and friendly.
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
New Couch Purchase
Came in with my Fiancé and new born. Matt gave us plenty of space, let us ask the questions we needed to and gave us all info we needed to make the right decision for us. Cracking service
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful Staff .
Very helpful Staff .. Leighton served me .. He explained the process of the transaction and also about the care and upkeep of the furniture .. He was polite, friendly and patient when I asked him to explain again the prices.
17. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The young lady who looked after us in…
The young lady who looked after us in dfs was called Sarah and she wasn't pushes sarah was very professional in her job and it was a real pleasure to have Sarah serve us ty
16. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello Robert,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff gave me space to choose my…
The staff gave me space to choose my new sofa but let us know if we had any questions not hesitate to ask them
16. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello Susan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Lovely guy called Leighton wasn’t pushy…
Lovely guy called Leighton wasn’t pushy but full of knowledge thanks again
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
We went to the store at Aintree and was served by Jess who was fantastic! Didn’t rush us and even looked after my grandson whilst we made some key decisions! Asset to the company Jess!
13. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service
The young man did not pester me just stayed on hand if I had any questions
13. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
The staff member was very friendly
The staff member was very friendly, professional, and helpful. They helped me build and customise my sofa, gave me useful advice, and made the whole process easy and stress-free. I really appreciated their patience and attention to detail. Based on my experience, I highly recommend DFS to anyone looking to buy a sofa. Great service from start to finish!
13. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Matt was very helpful and efficient!
13. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
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