We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Näytä lisää
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Sijainti
Vaihda sijaintiaAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Näytä lisää
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Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Näytä lisää
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I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all o... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Yhdistynyt kuningaskunta
- 0333 999 9846
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No hassle at all ordering a sofa Matt…
No hassle at all ordering a sofa Matt was so helpful, explained everything best service
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Sales assistant was Sarah she was…
Sales assistant was Sarah she was really helpful & pleasant
Really good experience and she knew answers to all my questions
Thank you
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The lovely Celine
The lovely Celine, was very professional, friendly, incredibly helpful and knowledgeable. Very customer focused, a great shopping experience.
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Matt was great explained everything
Matt was great explained everything, very clear, really nice guy, great overall experience
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
We have good experience and polite…
We have good experience and polite service the staff he was good.
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Matt was extremely helpful and friendly…
Matt was extremely helpful and friendly nothing was to much trouble for him really nice young man
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Order places waited over two months for…
Order places waited over two months for them to deliver to the shop instead of my home by mistake. They processed to build the table in store thinking it was delivered for display. Had to reorder and was told it would be 2/3 weeks only to find out we are having to wait another 7 weeks. Can’t tell you how poor the service has been. Never again from DFS.
12. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good morning,
We are very sorry to hear about your experience. This is disappointing and not the level of service we aim to provide our customers.
After reviewing your order, we can confirm that the store has provided the relevant options in line with your consumer rights. We are sorry to hear that you remain unhappy with this outcome. We have requested that you are contacted directly to discuss this further within the next 72 hours.
We sincerely apologise for any inconvenience this may have caused.
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff member Celine was very good
Staff member Celine was very good, left us to look around then when we were ready gave us all the information we required about the sofa that we had chosen, very pleasant. Aintree store.
25. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello Mrs Smith,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Celine.
Kind regards,
Lia
DFS Customer Support
Sarah from Aintree store was so helpful…
Sarah from Aintree store was so helpful ,and made my purchase today seamless .
1. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Completely stress free process both on…
Completely stress free process both on store and when I then go boned to place my order. I have bought from Dfs before and the furniture quality is second to none. I love the fact the staff don’t put pressure to make an order straight away
1. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly professional and…
Very friendly professional and efficient was Celine .
Very clear and informative
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Good company to deal with great staff…
Good company to deal with great staff Mat was a pleasure this is the third time we have used dfs would recommend this company 👍
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great range of items very knowledgeable.
Great range of items very knowledgeable staff and very friendly
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard was very nice and helpful and…
Richard was very nice and helpful and was very friendly and easy to talk to. We loved our selection and ended up getting a great deal!
26. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Good knowledge of the product and…
Good knowledge of the product and customer care. Richie was spot on!
17. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
What I like about this store there is…
What I like about this store there is no hard sell. You are left alone to browse and make your own choices. When you have decided what you want you ask a member of the staff ( in my case Matt ) and they get everything sorted for you.
23. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff and customer service
Mark really helped us pick out the couch we wanted and provided all the details with superb customer service.
Racheal really helped towards the end with the payment and made sure all our details were correct.
22. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Visited ante Liverpool store really…
Visited ante Liverpool store really with Matthew who was extremely knowledgeable professional he was so helpful and nothing was too much for him highly recommended him
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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