The advisor that I had the pleasure to deal with, Andy, was courteous, knowledgeable and highly professional and proficient in his handling of my booking. He talked me through the whole process seamle... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I received a promotional email about a cruise and stay holiday at a great price. I contacted agent Harry as we have booked with him before. Harry provided lots of information and tailored the adve... Näytä lisää
Harry was an agent local to me , he explained all my options and made sure all my requirements were met .The experience was so positive I told my friends in Scotland and they have booked the same trip... Näytä lisää
We contacted Andy after seeing our cruise advertised. He quickly understood what wanted- - didn't push us to upgrade- & came back promptly with flights to suit. He always answered our phone calls p... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Best Bespoke Cruise Holidays at best prices available, whether it's Asia, Far East, Australia, Africa, Hawaii, Indian Ocean, Caribbean, South America, We got you covered! Bespoke Cruises at affordable prices, ABTA & ATOL bonded company so bookings are financially protected
Yhteystiedot
66 park way, HA4 8NR, Middlesex, Yhdistynyt kuningaskunta
- 02071830077
- info@cruisekingdom.co.uk
- www.cruisekingdom.co.uk
4,9
Erinomainen
378 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Knowledgeable professional people best…
Knowledgeable professional people best prices
13. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Daniela,
Thank you for choosing Cruise Kingdom! We’re delighted to know that you had a positive experience booking your cruise. We always strive to provide outstanding service and make your experience as enjoyable as possible.
If you need any further assistance, please let us know. We can’t wait to see you again soon!
Regards,
Cruise Kingdom Team
Harry and advise
As not experienced cruisers we were very cautious about booking with Cruise Kingdom!! However the service we received from Harry is to say the least, way above and beyond expectations!! Thank you Harry for your patience and fantastic service. You are a star 🌟
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Danuta,
We’re so glad to hear that Harry provided excellent service when booking your cruise. Your positive experience is important to us, and we’re grateful for your kind feedback.
If there’s anything we can assist you with, please reach out. We look forward to welcoming you back soon!
Regards,
Cruise Kingdom Team
Very friendly staff
The staff member (Harry?) was very friendly and polite. He was knowledgeable about the cruise deals and products on offer.
14. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Brian,
We truly appreciate your feedback and are so glad you booked your cruise with us. Harry always goes the extra mile, and we’re happy to know your experience reflected that.
If you need any further assistance, please feel free to reach out. We can’t wait to welcome you back!
Regards,
Cruise Kingdom Team
Clear and helpful customer service…
Clear and helpful customer service seeking to meet our needs to the letter.
13. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Stephen,
We’re so pleased to know that you had a great experience booking your cruise with us. Our team is dedicated to providing excellent service, and your feedback is truly valued.
Should you need any further help, please reach out anytime. We look forward to seeing you again soon!
Regards,
Cruise Kingdom Team
Harry was pleasant and efficient
Harry was pleasant and efficient. He is very customer oriented and explained all our options and queries, with patience and knowledge.He made very helpful suggestions, about enhancements for our holiday.
I feel confident dealing with him.
He is an ideal man for the job.
8. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear M Evans,
We truly appreciate you choosing Cruise Kingdom for your cruise. Harry is dedicated to providing the best service, and we’re delighted to know he made your experience enjoyable.
If there’s anything else we can do for you, please feel free to reach out. We look forward to welcoming you back on board soon!
Regards,
Cruise Kingdom Team
Taking time to deal with questions!
After finding the cruise deal on Travel Supermarket, where the information was clearly displayed, it was easy and quick to get through to Customer Service by phone. Andy was polite, patient and helpful in answering my questions about the package and explaining the T&Cs of the deal, which gave me the confidence to book the holiday. His colleague, Bernie also provided good customer service when I phoned the next day. I'm excited and looking forward to this journey and hope that my experience of Cruise Kingdom will continue to be positive.
21. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Leila,
Thank you for booking your cruise with us! We’re thrilled to hear that Andy made your experience a pleasant one. Providing great service is our priority, and it’s wonderful to know we achieved that.
If you ever need assistance or have questions, please don’t hesitate to get in touch. We’re excited to see you again soon!
Regards,
Cruise Kingdom Team
Excellent customer service by Andy
Andy is a very knowledgeable, helpful person who was extremely kind and sincere during our two conversations and was able to book flights to suit us and the whole cruise. Andy explained everything in detail and was in no rush to complete.
Looking forward to now being on the cruise now and hopefully having the same experience. Well done.
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Susan,
Thank you for choosing us for your cruise! We’re delighted to know that Andy helped make your experience a memorable one. Your positive feedback is truly appreciated.
Should you need any further support, please don’t hesitate to reach out. We’re looking forward to seeing you again!
Regards,
Cruise Kingdom Team
Amazing Andy
Andy was amazing - so knowledgeable, understanding and patient. He was also really quick to respond to phone calls. It was a pleasure dealing with him.
10. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Lindi,
It’s always a pleasure to hear from our guests! We’re glad that Andy, our top seller, made your cruise booking process smooth and enjoyable. Thank you for choosing Cruise Kingdom!
Please let us know if there’s anything else we can assist you with. We’re excited to welcome you back soon!
Regards,
Cruise Kingdom Team
Andy was extremely patient with us…
Andy was extremely patient with us answering all questions and going over all the information to ensure we were clear on what we getting.
6. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Linda,
Thank you for your kind words and for choosing Cruise Kingdom for your cruise! We’re delighted to know that Andy made such a positive impact on your experience.
If you need any further support or have questions, please reach out to us anytime. We look forward to seeing you again soon!
Regards,
Cruise Kingdom Team
Always extremely helpful and patient.A…
Always extremely helpful and patient.A pleasure for me to talk to Andy.
2. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Pauline,
We’re so glad to hear you had a great experience booking your cruise with Andy. Our team always strives to make your journey smooth and enjoyable, and your feedback means a lot to us.
If we can assist you further, please reach out anytime. We’re looking forward to your next adventure with us!
Regards,
Cruise Kingdom Team
Great value offers
The cruise we selected is a fantastic price and Andy was extremely helpful and patient.
30. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Rosalyn,
Thank you for sharing your positive experience with us, we are always here to assist you whenever you need us :)
Regards
Cruise Kingdom Team
Andy was so helpful in rescheduling and…
Andy was so helpful in rescheduling and relocating our trip that was cancelled in Asia by the cruise line and moved to the Caribbean
All Good👍
27. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Customer,
Thank you for sharing your feedback and choosing to book your cruise with us. We're thrilled to hear you had a positive experience, and we're especially pleased to know that Andy, our top seller, was able to assist you so well. We'll be sure to pass along your kind words to Harry and the rest of our team.
If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to helping you plan your next adventure with us!
Best regards,
Cruise Kingdom Team
Harry was knowledgable
Harry was knowledgable, straight and very helpful. He was more than willing to suggest alternatives to suit our needs and we only needed less than an hour to confirm the booking.
He was so helpful that the confirmation contained our booking at the hotel in Mauritius for 31 days instead of 3 days (will be delighted to stay for 31 days but presume this is a typo!!!0
18. marraskuuta 2024
Oma-aloitteinen arvostelu
I found ANDY a very helpful and…
I found ANDY a very helpful and informative agent, he answered all my questions honestly and advised me when asked.
12. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Alun,
Thank you for taking the time to share your feedback and booking your cruise with us, Andy is our top seller and we are glad your experience has been a positive one, it's always a pleasure to assist you!
If there’s anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back soon.
Regards
Cruise Kingdom Team
Easy booking
Harry was extremely knowledgeable pleasant and very helpful in answering our questions. He made us feel valued and nothing was too much trouble for him .
14. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Barbara,
Thank you for taking the time to share your feedback and booking your cruise with us, Harry is our top seller and we are glad your experience has been a positive one, it's always a pleasure to assist you! We'll be sure to pass along your kind words to Harry and the rest of our team.
If there’s anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back soon.
Regards
Cruise Kingdom Team
1st Class service ~ thank you Harry.
Harry is very knowledgeable about Cruise Kingdom destinations and ships’ facilities. He made booking arrangements simple with comprehensive guidance how to provide the best accommodation/experience for his clients. We’re very happy with his service.
6. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear S Jefferys,
Thank you for sharing your positive experience with us, we are always here to assist you whenever you need us :)
Regards
Cruise Kingdom Team
30th Anniversary stay-cruise
Harry was very helpful and prompt replying. Couldn’t ask for more.
18. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Malcolm,
Thank you for sharing your experience with us, we are delighted that it's a positive one!
Regards
Cruise Kingdom Team
Harry is a pleasure to work with
Harry is a pleasure to work with, I had lots of requirements, requests, and questions and Harry managed to resolve everything in a timely manner. We got a great price and everything needed for a great start to our holiday. I highly recommend, thank you
11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CRUISE KINGDOM
Dear Barbara,
We’re so grateful for your wonderful feedback and for choosing Cruise Kingdom for your booking!
If there’s anything else we can assist you with, please don’t hesitate to let us know. We can’t wait to welcome you back for another amazing adventure!
Regards
Cruise Kingdom Team
Totally clueless and incompetent - don't use them
I have now written 28 times to Cruise Kingdom outlining all the problems and stress they caused by mishandling my cruise around Japan in April and cancelling an upcoming cruise in October as a result of their incompetence. They have failed to properly address any of the issues raised.
Despite cancelling the October cruise back in April they continued to totally ignore the cancellation and have since sent me 16 demands for payment. This despite me sending at least 14 emails reminding them of the cancellation and giving chapter and verse.
They finally sent me another note today cancelling the cruise and telling me that I had forfeited my £3000 deposit. This despite all the emails and phone calls I had made giving details of that cancellation.
Either nobody reads emails at CK or they ignore anything they don't like
DON'T USE THEM!
19. heinäkuuta 2024
Oma-aloitteinen arvostelu
TOTALLY INCOMPETENT - DON'T USE THEM
HAVING RUINED MY HOLIDAY IN JAPAN - WITH NO REAL APOLOGY - I CANCELLED MY NEXT CRUISE WITH THEM BACK IN APRIL. I WAS NOT PREPARED TO TRAVEL WITH CRUISE KINGDOM AGAIN. THEY HAVE IGNORED THAT CANCELLATION AND CONTINUE TO SEND DEMANDS FOR PAYMENT - 10 OR MORE TO DATE - DESPITE MANY EMAILS REMINDING THEM OF THE CANCELLATION.
TOTALLY USELESS - DON'T USE THEM
15. heinäkuuta 2024
Oma-aloitteinen arvostelu
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