Century Communities Arvostelua 26

Our home was rushed to get finished by Aug 30, 2025. Therefore, when we showed up at the appointed time for the walk through and to get the keys, there was No ONE there to greet us! The landscaping was not done. The house was open but it was filthy inside from the different trades. When two men finally showed up, they told us they hadn't been made aware that we were closing that day. We were asked to go have lunch and when we returned a cleaning crew would have the house cleaned. The walk-through was haphazard and rushed. Since then we've had numerous issues with the house, mostly due to poor workmanship. To their credit they fixed most everything, although the more times we contacted Gary, the construction manager, the more unfriendly he became, to the point we refused to deal with him anymore, preferring to work with his supervisor, Jesus. Long story short: Century didn't get the proper permits for our backyard wall which faces a road, and so they had to cut it down - AFTER we closed on the house! It was cut down so low in parts of our backyard that it only came up to my waist, and we lost all privacy. We were never told that was the plan ultimately, and so we had to complain to the city and to the district manager, Alex Mahan. They did take responsibility for screwing up, and placed temporary privacy barriers in our backyard while we wait for the city to re-vamp their codes. We have been promised in writing that Century will rebuild the wall at their expense once the new codes are in place, allowing them to raise the wall. Meanwhile, all of the houses have been built and the builders are gone, but the community is a mess, with the rock landscaping in one area torn up by repeated construction crews driving on it. The roads are filthy, with dirt on the surface and debris in the gutters along with numerous oil spills from construction vehicles. There are block walls left unpainted to match the rest of the walls, and orange conduits sticking up out of the ground by many feet in numerous places within the community, obviously needing to be terminated in some sort of junction boxes. In other words, shabby and haphazard work overall to say the least. There is no evidence of the company's pride in their community that they built. It's embarrassing to see the way they have left our brand new community! And if they have plans to make it right, they've not communicated that to anyone in our community - you know, the homeowners? Would NEVER recommend this company to any prospective home buyer!!!

UPDATE: Some progress has been made regarding the shape of the community; after I made my concerns known, finally someone contacted me! So now, the orange conduits were cut down, but not covered; the gutters were cleaned, but not the streets; the remaining unpainted block walls were finally painted; the only attention the common-area rock landscaped areas received was more rock was loosely, haphazardly scattered using WHITE rock, which doesn't even come close to matching the existing rock. I have been told by the HOA management company that these issues will be covered at the first Annual Homeowner's meeting this month. We'll see...

I am extremely disappointed with my experience involving Century Complete and their handling of a serious personal and professional boundary issue.
My husband was doing business with one of their land acquisition managers. Over time, what should have remained a strictly professional relationship appeared to cross personal boundaries. When I brought my concerns to the company’s attention, I expected professionalism, accountability, and at the very least, a willingness to look into the matter.
Instead, I was met with repeated threats of legal action and no acknowledgment of my concerns. There was no apology, no reassurance, and no indication that the situation would be reviewed internally. Regardless of the personal circumstances involved, businesses have a responsibility to ensure their employees maintain appropriate boundaries in professional relationships.
If this is how concerns from business partners’ families are handled—through intimidation rather than dialogue—it raises serious questions about how the company values integrity and professionalism.
I cannot recommend a company that responds to concerns with threats instead of transparency and accountability.

Seminole Palms, Palm Coast,FL. Be aware of their rush
to get you to sign and within hours they want money
immediately. a lot of money and non refundable. My personal experience was awful. I highly recommend looking elsewhere. They are nice at the beginning but
nasty if circumstances change.

Current owner by century homes in Grayson dove lake. They won’t honor warranty poor workmanship. Built quality issues. Stay away from century homes and homestead community.

We bought the new constructed home in OAK GROVE GLEN subdivision in Snellville, GA. There were a handful of issues during the first week of moving in. Some minor such as no seals over the front and back doors frames to appliance malfunction due to improperly installed. The vent hole was cut too big, leaving huge gaps around the opening and sealed with tapes.

Some of the minors overlooked items were resolved pretty quickly by Billy, the builder. He follows up & checks on us to make sure we're taking care of. Thank you Billy! But the issue with the microwave not working due to improperly installed is very annoying. We've been without microwave for almost a month and still not yet resolved. I will keep updating with the issues, when it gets fixed, and the outcome/ result afterward.

Update: February 04, 2026:
Finally we got the microwave replaced with the brand new one. We are happy now that the new microwave is working as intended. The 3 stars reflects the experiance we have had with the Century Communities. We would have given 4.5 stars if it wasn't any issues with the microwave.

Giving 1 star is too much. I bought a new construction house and within only a few months in the water is barely coming through my house. The builder said that he delivered me a good house. What he didnt tell me is that in order for the house to run normally you need a filter. They are not providing a filter and the water is barely coming through my faucets, shower etc.... I am filing a law suit.

I would go lower if I could! Do NOT but from this builder! My mom is at Granger Pines and they do not honor warranty items. They also discriminate against elderly woman and ignore their requests and treat them poorly. Their “portal” is a black hole that rarely is to use. Most of the issues we are teyi g to get fixed were done incorrectly when it was build. They claim it is “normal wear and tear” from an 85 year old woman! Really? She has bent tracks on kitchen drawers, caused sinks to never fill up or hung the doors wrong so they don’t close? Hmm. Run.. Do not ever consider this builder!

Century Communities in GA is abysmal. It is impossible to speak to a human being. The answering service directs callers to your sales website. Why is it so hard to speak to a human being? I live in the Summit at Auburn Hills in Dacula, GA. Granted, the neighborhood is 6 years old, but all I am looking for is a referral to a tile contractor to repair bathroom floor tile in the guest bath. You finished out the neighborhood and abandoned it. You just move on and forget about the rest.

In my experience, their build quality (Marvella community in Las Vegas) is REALLY REALLY poor. Their 1 year warranty is almost a scam. If it costs them $50, $100 to fix, sure they'll send someone real quick. But if it costs several hundreds or more, they won't fix it.

My advice is to keep looking. But if you still want to purchase, my advice is to get a good inspector on Yelp, have him inspect several days before the close of escrow and do not wire any deposit or sign any papers until ALL defects observed during the home orientation are fixed. Because after you have signed, they won't fix those big ticket items.

I bought back in 07/24. The home inspector found a lot of cosmetic issues early on. They fixed some before the close of escrow, some after the close of escrow. But they refused to fix the bigger ticket items.

The so-called "Customer Service Managers" told me at the beginning: "we don't fix these window frames" then promised to take care of the kitchen wall after his vacation but never did. He closed my ticket without any explanation at all.

I emailed care@ and info@ and got in touch with a person named Alex very quickly, but all he did was waste our time. He made an appointment about 2 months after contacting me for his contractors to come out and repair the two biggest defects on 6/24/24, but nobody ever showed. And of course, Alex no longer responds to our texts or calls.

The Century Commuinty is HORRIBLE. The discrepancies from the final walk thru was not complete. Once closed they didn’t complete it as stated. We now have to put it thru the website. The front door lock was compromised with the programming code in it while workers there and the sink flooded in the kitchen.
I’m now realizing the work was very shoddy. I should have had a home inspection done; but they had to go through so much paper work because of the builder. Will be getting one now.
Totally not satisfied with the quality of my home. It’s only been one week.

My house was build by Wade Jurny (acquired or transitioned to Century Communities now). I would not recommend them to anyone. I have had severe drainage, standing water and other issues in my front, back and side yard since moving in about 5 years ago into one of their brand new construction houses. During the first year I complained multiple times and they sent folks out multiple times to correct the issue but it was never corrected. Then my 1 year warranty ran out and the assistance stopped. My hard is an ankle breaker. Unevent, small bumps and hills that make water drain towards my house. In rain my front yard, back yard and side yard all pool with water. Terrible experience.

Absolutely do not purchase without an inspection and a licensed real estate agent. Save a hard copy of every change to paperwork. Contract is online and changes override the previous. Day before closing I was notified of the final which eliminated all discounts they had previously applied. I refused to close and they finally negotiated in lowering the interest rate as an offset . Once that one year milestone has passed you are off their radar and attitudes change. barely a week past the one year anniversary water was coming out from under my kitchen sink. The contractors were still on site but they refused to do anything about it because it was past the one year and would not even give me the name of their plumber so I can have the repair done. I ended up calling Moen myself and they replaced the entire faucet fixture at no cost and the plumber charged me $265 and told me it was a bad installation. Prior to the one year anniversary invest in another inspection by a professional. A unique selling point is the Taexx system that allows for a few getting inside walls which I think is a great advantage. But what you are not told is this system is unique to only Home Defence and you are at the mercy of their price changes as no other companies can access the ports. After year two many breakers had to be replaced. HOA is weak. Hard to enforce rules and keep property values up. Many of the homes become rentals making it even harder to enforce rules. Before buying in a new community take a tour through an existing community that has been around for a couple of years and ask yourself if this is what you want.

Let me just say "I love my home". But when I first purchased back in Nov 2023 there was a major issue that had not been addressed or dealt with by the contractor or builder. The drainage pipe for the property was not installed. So, when it rained water just sat on the lawn like a lake. When we asked about it and demanded something be done the person at the time was le ss than forthcoming. Needless to say, this was very stressful for me and my neighbor. I reached out to the Warranty department and that is when things turned around and we found a champion in Tracy Lee Wriston. Tracy worked with the contractors to make sure the large drainage pipe was installed; He made sure that after this large project was completed that the driveway was properly put back and no issue with it as well. That was really the only problem I have had since moving into my "forever" home. I am so pleased with Tracy Wriston and his knowledge of the warranty process. He was truly a Godsend in a time when the person who should have addressed this issue prior to purchase failed us miserably. Thank you, Tracy, for always being there and providing A1 support. This warranty team lead by Tray Wriston is top Notch. I recommend you purchase with this builder! Their homes are beautiful! And if you happen to have an issue which requires using your Home Warranty team, hopefully you will have Tracy Lee Wriston in your corner like me and my neighbor had!!

HORRIBLE EXPERIENCE - No logic - Would an offer on a home with more offer will be considered or less? I came day before with an higher offer than it was sold to someone else on the following day with less offer than me. Mine was not considered or not asked for consideration higher up and flat out said no when I was there day before. The next day morning it was sold for less.

Later offered another home at same price as the other homes sold price(which I got to know when in contract and those homes were closed) and later kicked back mine with asking of another $10000. I would not have accepted had I known the previous homes were closed for lesser price of $10000 since I was not aware they(lot 87, 88) were sold at lower price(440K) than what I offered (446K/447K) (how ridiculous). It just was not asked up and flat out said no to my offer price higher than what it is sold for. Horrible process and mine was asked $10000 more, I would not have accepted this at all. I literally lost my $10000 down the drain and ended up in not so premium lot. I would not have signed in my dream had I known the previous homes I approached sold for less. I will never ever buy or recommend anyone to buy from century. I asked for my earnest money back or to transfer to some other community or give some contribution towards closing or appliances, which were rejected, since you are always right and I am wrong. Ask/Empower your employees to ask, freaking ask and I just lost my $10K because of lack of communication. GIVE MY $10K back, it is lot for me.

Warranty is useless........Beware. Terrible customer service We purchased our home on August of 2023 from Century Homes in The woodland Hills Development in Willis Texas. We noticed some issues with our pluming and a tub making horrible popping and cracking sounds in April of 2024. We were informed by the Michael Home inspector for Century that did our walk through before closing August 2023, that we had a 12 month period to make a detailed list of problems with the home inside and out before the 12 month period of ownership. After the plumbers came to our home for an inspection of the Tub noise, they found that the tub was not properly set. They had to cut hole in our sheet rock and remove 2 levels of shower tiles to complete repairs. Our new home warranty inspector James, asked if we had tiles for the shower repair, i sent James pictures of the boxes of tiles and he scheduled the tiles guys to come install the tiles on June 7th, 2024. Tile installers arrived at our home to find the tile wasn't correct and had to special order tile for the shower repairs. July 19th still waiting for tile and shower to get repaired. Tile installers come out to our home and bring the ordered tile to complete the job. The tile installers bring it to our attention the tile doesn't match at all. Today is August 7,2024 We are still with out our shower/Tub and holes in the walls, the explanation from the Home warranty inspector that is wasn't there problem that the tile doesn't match and that it will be on us to make the repairs or accept the mismatched tile in our 400k home. That is not acceptable for any company to put it back on the home owner because of improper installation of a bathtub.

It makes sense that, as a first-time house buyer, I was anxious about the entire procedure. But they made the entire process simple. I was able to find the ideal home that fit my wants and budget among their selection of floor plans, which catered to a wide range of lifestyles. I'd suggest them to anyone searching for a high-quality house at a reasonable price.

This is a terrible company as they refuse to fix drainage issues with the entire neighborhood. I would not recommend them to anyone. We as a neighborhood will be seeking legal action against them.

From the moment I walked into their sales office to the day I received the keys to my new home, the experience was fantastic. Their products are beautiful, and the service is exceptional.

This company sets a high standard in homebuilding with attention to detail and customer satisfaction. They provide consistent support and updates, leading to a satisfactory final outcome. Trusted choice for homebuilding.