Business Waste Arvostelua 

Niamh responded very quickly to my query, and resolved the problem right away. She followed up by email and then by phone. Thank you, Niamh!

Excellent company.
Highly recommend these guys. Easy to get through to them by phone and email. Any issues and they are onto it straight away and follow problems through until resolved.
With special thanks to Melissa for your outstanding customer service in handling my recent enquiry.

Aleks was extremely helpful in contacting the depot to establish why they were not accessing the site claiming it was locked up when they in fact in possession of the codes. His persistance has resulted in credit notes being issued for which I am extremely grateful

We’ve used Business Waste for our clinical waste collections at Bespoke Body Art in Grimsby and recently got in touch to ask if our pricing could be reviewed.

Izzi was absolutely lovely to deal with from start to finish. She was friendly, professional and really helpful, and most importantly she actually took the time to look properly at our account rather than just giving us a standard response.

She came back with a much more competitive arrangement that will save us a significant amount over the year, and I really appreciated the effort she made to retain our business.

It’s refreshing to deal with someone who listens, communicates clearly and genuinely tries to find a sensible solution.

A really positive experience, and a big thank you to Izzi personally for handling everything so well.

Really happy with the service provided by Jessie. We missed a collection, and she went out of her way to make sure it was rearranged for another day.

We’ve been using this company for several months now and couldn’t be happier with the service we’ve received.

Would highly recommend!

What an excellent service. The customer service is outstanding. I had some issues with my waste, I was far too busy to call about it so was going to make a trip to the tip however Grace Goudge called me and rearranged the collection.
Absolutely outstanding experience, genuinely so so grateful, thank you!

Some of the best customer service I've ever received. Very helpful and friendly staff at the other end of the phone. If I could give 10 stars I would! Definitely recommend.

Set up of our account was easy and straight forward. Information is transparent and they do seem to get some of the best deals for waste.

What has impressed me most however is the aftercare. I have had frequent check ins with our account manager to ensure everything is going ok. If there ever is an issue, the response to this is always prompt and the communication is excellent. I would like to particularly mention Melissa Hughes.

Absolutely outstanding customer service from Evie Bailey and Jennifer Merry!
I honestly cannot praise Evie and Jennifer enough for the way they handled my situation. From the very beginning, they were incredibly helpful, professional, patient and genuinely kind. Communication was excellent throughout — I was kept informed, my concerns were listened to and I always felt that they were doing everything possible to find the right solution.
What impressed me most was the personal approach. I never felt like I was just another customer or another case number. Both ladies took the time to understand the problem, responded promptly and made what had been a frustrating situation so much easier to deal with.
Evie Bailey and Jennifer Merry are a real credit to Business Waste and a perfect example of what excellent customer service should look like. It is very rare these days to receive this level of care, communication and commitment.
Thank you both so much for all your help it has been genuinely appreciated. Five stars are very well deserved and I would happily give more if I could! ⭐⭐⭐⭐⭐
Highly recommended!
Ania
Measham Pizza hub

Have had great experience with Business Waste since moving our waste contracts to them in January 2025. Claire in particular has been a great support to our account and always goes above and beyond to assist us.

I couldn't recommend Business Waste enough. When they say "we'll sort it" they mean it.

Midas Waste loves working with Meg, very honest and transparent with a wealth of knowledge in the waste industry. The customers all speak highly of her too. Thank you Business Waste 👍🏼♻️

Just wanted to say… this has to be the best waste company I’ve had the pleasure to do with, I’ve had a lot of waste company’s I’ve had to deal with over the last 15 yrs!
And the staff are all outstanding & never let me down in the collection of the companies needs, keep up the great works & I’m I’ll be in contact for your services very soon! Thanks again to all the staff 🤩

We have partnered with Business Waste for both our day-to-day operations and major event waste management. Their events team provided innovative solutions and exceptional service, helping us execute a thorough waste management plan for our international tennis tournament of 23,000 spectators. On a regular basis, their service remains efficient, dependable, and exceptionally well organised."

Very easy to set up waste collection, always helpful with any queries and staff have great knowledge!

My experience with business waste deserves a five star. Lily was is a great attribute to the business 👏

Easy set up , great communication, great staff very organised

We’ve had a great experience throughout the rollout. The whole process was handled smoothly and professionally, with clear communication at every stage. A special mention must go to the Key Accounts team, who have been incredibly helpful, responsive and supportive throughout. Nothing has been too much trouble, and they’ve made the entire process straightforward from start to finish. Excellent service—highly recommended!

The most professional service I have experienced. Really helpful and accommodating when changes or additional services are needed. Thank you to all the team.

5* service, fast and efficient service always pick up the phone, overall great company to work with