Keegan was extremely helpful. He had taken his time to explain the rates for commercial bins which I was enquiring about. He found very competitive rate which we were delighted with . Thanks keeg... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Keegan was extremely helpful. He had taken his time to explain the rates for commercial bins which I was enquiring about. He found very competitive rate which we were delighted with . Thanks keeg... Näytä lisää
Yritys on vastannut
Brilliant, everything sorted quickly and efficiently. We are now using waste basics for our 2nd business. Rory was very helpful and explained everything perfectly!
Yritys on vastannut
Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I aske... Näytä lisää
Yritys on vastannut
Signed contract 23/5/2026. Bins supposed to be delivered 27/5/2026. Nothing. No communication no answers to emails, until I asked to cancel contract. Lady sorted emergency rubbish removal (they lef... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Only just signed up to their service, so can't comment on how good they are.
the advisor was very helpful and knowledgeable about the products
I had Excellent customer service! Friendly, professional and very welcoming. I had a lovely experience and would highly recommend
Mozhgan Taheri
Brilliant, everything sorted quickly and efficiently. We are now using waste basics for our 2nd business. Rory was very helpful and explained everything perfectly!

Vastaus yritykseltä Wastebasics
Keegan was extremely helpful.
He had taken his time to explain the rates for commercial bins which I was enquiring about.
He found very competitive rate which we were delighted with .
Thanks keegan you saved our company from paying over

Vastaus yritykseltä Wastebasics
A good customer service, they are quite helpful and everything is finished quickly

Vastaus yritykseltä Wastebasics
Rory was very knowledgeable, helpful and attentive during the enquiry and set up process. Thanks!

Vastaus yritykseltä Wastebasics
Keegan was very professional and we set up our collection in a timely manner.

Vastaus yritykseltä Wastebasics
Keegan was very helpful today he help me understanding what i needed to know.

Vastaus yritykseltä Wastebasics
Took a contract out after being told it was suitable for my intended use and the wait was 60 kg and the bin is only half full but yet and extra cost is added for going over wait every time it's collected. So not any good for my use. Have messaged them weeks ago but still no reply. No point in haveing a 1100 ltr bin if you cannot fill it. Also when the bin is under the 60 kg you dont get any refund for under wait. Soon as contract up I'm out.. a scam company quick to get you signed up but not quick to respond.

Vastaus yritykseltä Wastebasics
Great customer service from Waste Basics, particularly from Matthew. We set up an account for our office waste today and the whole process was straightforward from start to finish.
Matthew supplied all the information clearly, made the account setup quick and easy, and was fast, responsive and helpful throughout.
Would definitely recommend Waste Basics to other businesses looking for a reliable and hassle-free waste service.

Vastaus yritykseltä Wastebasics

Vastaus yritykseltä Wastebasics
Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I asked random questions. Highly recommend based off customer service.

Vastaus yritykseltä Wastebasics
Keegan was great. He made the experience quick and easy and answered any questions I had during the process.

Vastaus yritykseltä Wastebasics
Matthew couldn’t have been more helpful and guide me through how open a new account and advise me about all options. Definitely recommended

Vastaus yritykseltä Wastebasics
Rory was great. Straight forward process and quick 👍

Vastaus yritykseltä Wastebasics
The whole experience was quick and easy. I was talked through all the steps one by one and all my questions were answered fully. I would definitely recommend Wastebasics to others in my area .

Vastaus yritykseltä Wastebasics
Everything was smooth sailing all explained, very quick service and very polite I would recommend keegan to get things sorted for your business.

Vastaus yritykseltä Wastebasics
So I have had a waste basics account where I was due to have my rubbish collected from my site fortnightly.
The first collection did not go ahead due to waste basics reaching out to me and saying the supplier may not be able to service the site despite them confirming this when setting up the account. They then sent a man with a van to collect the rubbish and said the collections will proceed as normal and expected.
Fast forward a fortnight later I called to let waste basics know the portal is showing me there is no active service and can they confirm my rubbish will still be collected on the agreed date. They then told me it would and there would be no issues.
I then had my rubbish out and it was not collected. Rats and cats have gone through the rubbish and the outside of my business looks very unprofessional.
My main concern here is waste basics reasoning for this is the supplier has let them down, for me this is not good enough as it has happened 2 collections in a row. Surely the first collection not happening was a red flag to waste basics that the supplier is not good enough yet they continued to proceed with it.
I have since wanted to cancel which they have said I need to pay a termination fee which is appalling considering they have failed to provide the service I agreed on from day 1.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.