I thankfully didn’t lose my bags, BUT I felt very safe and secure adding this to my travel. Super easy and straight forward booking process and great coverage offered. Will definitely add for upcoming... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Absolute scam. Flair Airline misfiled my delayed bag report and missed the baggage field and then Blue Ribbon Bags decliend my compensation because of it. There's not even a human you can talk to on t... Näytä lisää
Really positive experience with TravelUp. The website is easy to navigate, the user interface is clean and straightforward, and the whole booking process was quick and hassle-free. Everything was clea... Näytä lisää
Servizio utilissimo per chi viaggia. Ormai le mancate consegne dei bagagli succedono sempre più spesso ed avere un’azienda che si attiva H24 al rintraccio é importantissimo. Aggiornamenti quotidiani e... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.
Yhteystiedot
Yhdysvallat
- www.blueribbonbags.com
3,9
Hyvä
353 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 59 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Their “service” is a joke
Their “service” is a joke. As soon as a bag is delayed they will give every excuse not to honour the so called delay payments including giving 12 hours to respond to irrelevant info requests when they know you are in transit with no coverage. They will then claim that they will only track your lost bag a “courtesy”. The information the provided us was incorrect half the time and just a delayed “copy and paste” of what the airline was updating anyway. They were ZERO help at all.
DO NOT WASTE YOUR TIME WITH THIS FRAUDULENT COMPANY
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Hi Paul,
We’re very sorry to hear about your experience and truly regret the frustration this situation caused. After a thorough review conducted by the highest level of our department, your case was approved for our Baggage Satisfaction Guarantee payment.
We contacted you directly to confirm that you qualified for compensation and requested the payment details required to complete the transfer. We have not yet received your response, but we remain ready to process the payment as soon as the information is provided.
Please feel free to contact us at mbr@blueribbonbags.com
so we can finalize this for you as quickly as possible. We appreciate your feedback and remain committed to resolving this matter.
Best regards,
Blue Ribbon Bags Support Team
Tusen takk Programmet var en flott
Tusen takk Programmet var en flott, god og enkel opplevelse.Hva er sannheten i det alle er enige om?
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Merci beaucoup pour votre commentaire ! Nous sommes ravis d’apprendre que tout s’est parfaitement bien passé. Merci de votre confiance envers Blue Ribbon Bags — nous restons à votre disposition pour vos prochains voyages !
Très déçu après avoir recommandé ce service
J’avais personnellement déjà utilisé Blue Ribbon Bags dans le passé lors d’un retard de bagage et, à l’époque, le service avait fonctionné. C’est pour cette raison que je l’ai recommandé à deux amis qui voyageaient récemment.
Malheureusement, leur expérience a été totalement différente.
Ils ont tous les deux souscrit à l’offre avec couverture de 1 500 dollars et ont suivi strictement tout le protocole demandé : déclaration auprès de la compagnie aérienne, ouverture du dossier dans les délais, transmission des informations demandées.
Le premier dossier est MBR2456800. La valise a finalement été retrouvée… mais au bout de presque 3 semaines, ce qui rend complètement inutile la promesse du service censé agir rapidement.
Le second dossier est MBR2456760. Dans ce cas, la valise n’a jamais été retrouvée.
Et le plus incompréhensible dans les deux situations : plus aucune nouvelle de Blue Ribbon Bags en plein milieu du dossier.
Pas de réponse aux mails, pas d’explication, pas de suivi, et surtout aucun signe de compensation ou de traitement du dossier.
Franchement, c’est très surprenant pour un service qui promet une garantie et un accompagnement en cas de bagage perdu. À ce stade, l’impression donnée est que les dossiers sont simplement laissés sans réponse.
Je laisse donc cet avis en espérant que Blue Ribbon Bags se décide enfin à regarder ces deux dossiers :
MBR2456800
MBR2456760
Parce que pour l’instant, la situation ressemble vraiment à une grosse blague pour un service censé rassurer les voyageurs.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Geneva to Trondheim
About the flight from Geneva to Trondheim. Luggages did not follow and have been delivered 1 day later after the arrival in Trondheim.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you for your review.
From the information provided, it appears that this situation relates to the airline’s baggage handling. Blue Ribbon Bags only becomes involved when a Mishandled Baggage Report is opened with us after a bag is reported delayed with the airline.
We were unable to find any case opened with our service related to this flight. If you did purchase Blue Ribbon Bags coverage and would like us to review it, please contact our support team with your Mishandled Baggage Report number so we can assist.
Blue Ribbon Bags Support
Vastaus yritykseltä blueribbonbags.com
您好，
我们认为此评论可能与 Blue Ribbon Bags 的服务无关。Blue Ribbon Bags 仅提供行李延误追踪与赔付服务，并不处理机票预订或退票事宜。
如果您认为这是误会，欢迎直接联系我们，我们很乐意协助确认情况。
Blue Ribbon Bags Saves The Day
My clients' ski bag didn't make it onto the plane in Newark during their connection. Lufthansa wasn't helpful at all and the portal just said 'Searching for your baggage'. In the meantime, BRB located the bag in under 2 hours, with an update on the United flight it was coming on. The Lufthansa portal still said Searching for the next 8 hours despite the bag already being in the air. My clients were able to get some rest knowing the bag was en route after the stress of worrying about not having it before they headed to the mountains. They saved me the time and hassle of trying to deal with the airline. I'm very grateful for this service!
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you for the great feedback — we truly appreciate it.
We're glad we could help locate the ski bag quickly and provide some peace of mind for your clients. It means a lot to us to support our partners and help make situations like this easier for both you and your travelers.
Thanks again for your continued partnership.
Blue Ribbon Bags Team
Very expencive service
Very expencive service. Would not recomend
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Dear Sir,
Thank you for your feedback. Just to make sure we understand correctly — were you referring to the price of the Blue Ribbon Bags service itself, or to the airline ticket cost? Our service fee is fixed and independent of the flight price, so we’d really like to clarify your experience.
If you’re open to it, please contact us at support@blueribbonbags.com
with your booking details so we can look into this and assist you directly.
Best regards,
Blue Ribbon Bags Team
Highly recommend it
Highly recommend it, super easy use and very flexible.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you so much for the great feedback and for taking the time to share your experience.
We’re really happy to hear that you found the service easy to use and flexible — that’s exactly what we aim for.
We truly appreciate your recommendation and your support!
Excellent Service: Fast, Clear, and Professional
We are extremely satisfied with the support provided. The response was incredibly fast, the information was clear, and the issue was resolved in less than 24 hours. The level of service perfectly aligns with the luxury standards our agency offers to our passengers. Thank you for the professional and efficient collaboration!
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you for the kind words! We’re proud to support partners who share our commitment to exceptional traveler experiences.
BlueRibbonBags was Outstanding!!!
BlueRibbonBags (BRB) had better and more accurate information within a few hours of submitting the forms than the reps for the airline did (who just said "there is no information in the computer") even though airline reps entered the lost bag form!!!
BRB sent me emails with updates telling me the flight numbers, date, and time of arrival; when I went to get my bag...it was there just as BRB said and this is after 4 days of the airline saying there is no information available (what a useless bag tracking system the airline uses!!!).
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you so much for sharing your experience and for your kind words! We’re delighted to hear that our updates helped provide clarity and reassurance while your bag was being located. At Blue Ribbon Bags, we work hard to track and verify baggage information as quickly and accurately as possible, so it’s wonderful to know our efforts made a difference for you.
We truly appreciate your feedback and are glad your bag arrived safely. If you ever need assistance again, we’ll be here to help every step of the way.
Buy insurance !
Very professional, good at following up with me through enail and txt messages.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you so much for your wonderful review!
We truly appreciate your kind words and are glad to hear that you found our team professional and responsive. Staying in touch and keeping you informed every step of the way is very important to us. Thank you for choosing Blue Ribbon Bags and for your recommendation — it means a lot to our team!
Vacanza in Oman
All'arrivo non ho trovato la mia valigia,fatto denuncia e in modo tempestivo è arrivato il rimborso. Grazie
1. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Grazie mille per aver condiviso la sua esperienza! Siamo felici che il nostro processo sia stato rapido ed efficiente e che la sua situazione si sia risolta positivamente.
Cordiali saluti,
Blue Ribbon Bags
This was just for a safe side otherwise…
This was just for a safe side otherwise my travel had no baggage issue at all :)
24. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you for your feedback! We’re glad to hear your trip went smoothly and that everything was fine with your baggage. We’re always happy to be there just in case.
Blue Ribbon Bags
Inesistenti
Lasciate stare, la loro più grande preoccupazione è quella di non pagarvi. Non gli frega niente di trovarvi i bagagli, ma di fare in modo di far passare 24 ore così sono esenti da qualsiasi risarcimento.
Non spendete soldi per questa assicurazione.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Grazie per aver dedicato del tempo a condividere il tuo feedback. Siamo sinceramente dispiaciuti per la tua esperienza: comprendiamo quanto possano essere stressanti e frustranti i ritardi dei bagagli, soprattutto dopo un lungo volo.
Blue Ribbon Bags è progettato per fornire assistenza rapida una volta presentato un reclamo e la finestra di 24 ore è pensata per consentirci di iniziare a lavorare immediatamente, finché le informazioni sono ancora disponibili. Detto questo, siamo pienamente consapevoli che nelle situazioni aeroportuali reali, come l'attesa ai nastri trasportatori, la comunicazione con il servizio bagagli delle compagnie aeree e la gestione dei ritardi, questo può essere impegnativo.
Il tuo feedback è importante per noi e stiamo costantemente rivedendo i nostri processi per renderli più chiari e fruibili per i viaggiatori. Se lo desideri, apprezzeremmo l'opportunità di esaminare il tuo caso specifico e vedere se c'è qualcosa che possiamo fare per aiutarti o imparare da esso.
Non esitare a contattare direttamente il nostro team di supporto con il tuo numero di riferimento in modo da poter approfondire la questione.
Grazie ancora per aver condiviso la tua esperienza: ci aiuta a migliorare.
Transparenz und bedienungsfreudliche Nutzung des Apps
Ich habe gerade einen langstreck Flug bei ihnen gebucht und bin wirklich begeistert. Zuerst den guten Preis, dann die bedienungsfreudliche Nutzung des Apps beim Buchen und dazu die Transparenz des Angebotes. Da ist wirklich keine vesteckte Kosten. Ich habe sofort es Freunde weiter empfohlen. Bin sehr zufrieden. Danke!
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Buen servicio
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
¡Muchas gracias por tu comentario! Nos alegra saber que nuestro servicio te resultó satisfactorio.
Blue Ribbon Bags
Good service and quick ticket delivery
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Amazing and well priced
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Servizio Utilissimo
Servizio utilissimo per chi viaggia. Ormai le mancate consegne dei bagagli succedono sempre più spesso ed avere un’azienda che si attiva H24 al rintraccio é importantissimo. Aggiornamenti quotidiani ed informazioni su dove si trovava il mio bagaglio e quando sarebbe stato spedito. Consigliato
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Grazie per il suo feedback positivo. Apprezziamo sinceramente le sue parole gentili e siamo felici di sapere che è rimasto soddisfatto del nostro servizio.
In Blue Ribbon Bags, il nostro obiettivo principale è offrire un’assistenza affidabile e tempestiva, garantendo ai viaggiatori la massima tranquillità anche nelle situazioni più stressanti. Il suo riscontro è per noi molto prezioso e rappresenta una grande motivazione per continuare a migliorare ogni giorno.
Siamo lieti di poterla assistere anche nei suoi prossimi viaggi e restiamo sempre a sua disposizione. ✈️
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