I thankfully didn’t lose my bags, BUT I felt very safe and secure adding this to my travel. Super easy and straight forward booking process and great coverage offered. Will definitely add for upcoming... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Absolute scam. Flair Airline misfiled my delayed bag report and missed the baggage field and then Blue Ribbon Bags decliend my compensation because of it. There's not even a human you can talk to on t... Näytä lisää
Really positive experience with TravelUp. The website is easy to navigate, the user interface is clean and straightforward, and the whole booking process was quick and hassle-free. Everything was clea... Näytä lisää
Servizio utilissimo per chi viaggia. Ormai le mancate consegne dei bagagli succedono sempre più spesso ed avere un’azienda che si attiva H24 al rintraccio é importantissimo. Aggiornamenti quotidiani e... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.
Yhteystiedot
Yhdysvallat
- www.blueribbonbags.com
3,9
Hyvä
353 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 59 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä blueribbonbags.com
Fantastic to hear you had a positive experience using our Blue Ribbon Bags' service - thank you for choosing us!
Wishing you safe and easy future travels and look forward to protecting you on your next trip.
This service is incredibile
This service is incredibile , really helpful with multiple updates so you don’t have to worry to check every moment with the airline where your baggage is !! Also all the informations arrived way in advanced compared to airline messages - this is really the best service you can add for your important luggage, it’s a 10/10 !
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you for your kind words Caterina.
We’re happy we could provide quick updates and helped you stay on top of where your bag was - this is exactly what we aim for.
Thanks for choosing Blue Ribbon Bags, we look forward to protecting your bags on future trips!
Trip went well
Trip went well, organization was top notch, keep up the good work.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
We appreciate your positive feedback, Igor. Our team is committed to providing travelers with peace of mind and exceptional service every step of the way, and it’s great to hear that your trip went smoothly.
Thank you again for choosing Blue Ribbon Bags. We look forward to assisting you on your future travels.
Tercer reclamo que hago y nunca responden
Sigo esperando que se dignen al menos a responder los emails. Ustedes pueden negar mi caso, pero ¿dejar de responder al cliente ? Porque me dejan de lado como cliente.
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Thank you but I need to print the…
🙏🏽 Thank you. 🙏🏽
Ivete
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Easy booking tickets
24. toukokuuta 2026
Oma-aloitteinen arvostelu
The prices and the accommodations are…
The prices and the accommodations are great!
13. toukokuuta 2026
Oma-aloitteinen arvostelu
I will never Travel without Blue ribbon…
I will never Travel without Blue ribbon insurance. An inexpensive way to have piece of mind and great service if you need it! And I have needed it.
Never a need to deal with the airline, Blue Ribbon takes care of it all with rapid bag retrieval and home delivery.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
We truly appreciate your wonderful review, Stacey. Our team is committed to providing travelers with peace of mind and exceptional service every step of the way, and it’s great to hear that you value the experience we provide.
Your kind feedback means a great deal to us and motivates our team to continue delivering the highest level of customer care every day. Thank you again for choosing Blue Ribbon Bags. We look forward to serving you on your future travels and wish you many smooth and enjoyable trips ahead!
Wow I just booked now from OR tambo to…
Wow I just booked now from or tambo to zanzibar through kiss and fly agency they are loyal and very fast to reply ,after 2 minutes of booking they sent me my booking confirmation via email and watsapp . Is not a scam just book through them guys
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you for sharing your feedback Khomotso. We're happy to hear you received confirmation quickly and you were satisfied with the booking process. We look forward to protecting your future trips!
Vastaus yritykseltä blueribbonbags.com
Appreciate the feedback! Happy we could make things simple for you. Thanks for choosing Blue Ribbon Bags!
Un voyage pour Marrakech ,bagage non…
Un voyage pour Marrakech ,bagage non reçu et non scanner à Marrakech .Rapport de bagage établi au bureau du service bagages et un retour de non règlement de la part de l’assurance blueribbonbags .Soit disant que mes bagages étaient bien dans l’avion au départ.Mais où sont ils vue que à Marrakech mes valises n’étaient pas sur le tapis de livraison .une réclamation faite et silence radio de leur côté .c’est honteux ,j’étais en vacs pour 15 jours sans valises .Mes pire vacances et je ne recommande pas cet assurance prise par le biais de mon billet d avion tuifly.
A FUIR
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
I’d like to highlight the outstanding…
I’d like to highlight the outstanding service from Blue Ribbon Bags. They managed to track my lost luggage in record time after a Bogotá–Barcelona–Bari flight, providing clear and accurate information about its location and the exact flight it would arrive on. Their efficiency and communication truly made a difference in a stressful situation. Highly recommended!
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thank you so much for taking the time to share this—we really appreciate it. We know how stressful it can be when luggage goes missing, so it’s great to hear our updates helped make things a bit easier.
We’re glad we could get you clear information quickly and help you stay on top of where your bag was and when it would arrive. Thanks again for the recommendation—it means a lot to us!
Very quickly and super price
Very quickly and super price. I'm surely going to be happy for using. Thanks
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Thanks for the great feedback! We're glad we could make things easy and affordable for you. Happy traveling!
BRB is a TOTAL RIP OFF!
BRB is a TOTAL RIP OFF!
DO NOT WASTE YOUR MONEY. They refuse to compensate and have a system designed to deny compensation! Absolutely garbage!
Blue Ribbons response is a LIE! I reported the issue BEFORE I even left the airport. They are a SCAM... do NOT purchase their fraudulent services!
Again, another response full of LIES! I landed in Windhoek on April 2nd. I immediately contacted you, I had TWO CONNECTING FLIGHTS. I could not know the bag was missing until I arrived at my destination. Again, Blue Ribbon Bags is a SCAM! DO NOT USE THEIR FRAUDULENT SERVICE!
Before I purchased this insurance, you stated that there was $500 compensation per bag if not received in 96 hours, my bag was missing for SIX DAYS! You set up your system so that claimants will ultimately be denied. I told you that I was on a remote safari in Africa, without reliable wifi or any means of completing online forms, I gave all the information that was provided to me by the airline and you did NOTHING. The airline ultimately found rhe bag because I had an aritag and repeatedly sent updates when the wifi kicked in. Stop claiming that you did anything to assist, you did NOTHING!
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Hello Greg,
First, it’s important to clarify that Blue Ribbon Bags is a tracking and recovery service, rather than an insurance provider
We’d like to clarify how our service works to ensure there’s no misunderstanding.
Blue Ribbon Bags is a specialized tracking service designed to find and return misdirected luggage. Our 24-hour reporting window is a critical part of how we are able to step in quickly and help. The PIR (Property Irregularity Report) provides the essential data we need to locate a bag effectively within the global system.
In this case:
The Timeline: You landed on March 31st, but the baggage information wasn't shared with us until April 2nd.
The Process: In your email on April 1st, you noted you didn't have the report yet and asked us to simply focus on finding your bag.
The Recovery: Even though the report was delayed and the 24-hour window for compensation eligibility had passed, our team immediately got to work. We successfully tracked your luggage and provided the exact arrival details for its return.
Our primary goal is always to get your bags back to you as fast as possible. We are glad we were able to do exactly that, and we consider this case successfully resolved.
Safe travels,
The Blue Ribbon Bags Team
Don’t waste your money
Don’t waste your money. It’s very hard to have back in your hands your suitcase in 24 hours when you travel overseas. I flew a Monday on Tuesday morning the airline confirmed that they found the suitcase at the departure city. They sent the suitcase next day. Meanwhile I was already at another city. So the excuse was “!that case took 96!hours”. . I had to buy clothes, toiletries , etc for 6 days. Definitely I will not be looking for this insurance and obviously will not recommend it.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Hello,
Thank you for reaching out. We are genuinely sorry for the stress this caused—traveling between cities without your belongings for several days is an exhausting experience that no one should have to deal with.
We’d like to clarify how our service works to avoid any confusion. Blue Ribbon Bags is a tracking and expedited recovery service, not a traditional insurance provider. Our role is to actively work with the airline to locate your bag and have it routed back to the airport associated with your claim as quickly as possible.
Once the airline receives and processes the bag at that location, they take over the final “last-mile” delivery to your current destination. We understand that from your perspective, the delay continued until the bag was physically back in your hands, and we completely appreciate how frustrating that gap can be.
While the final delivery is managed by the airline, we take feedback like yours seriously and continue working closely with our partners to improve the overall experience and reduce these delays.
We truly regret that your experience did not meet expectations and appreciate you taking the time to share it.
Best regards,
Blue Ribbon Bags Support Team
Holiday trip from Milan to Cairo
I traveled from Milan Malpensa to Cairo, departing March 30th. My suitcase didn't arrive at its destination, and after reporting it and exchanging emails, two days later I learned that it was still in Milan. First they said they'd sent it to Cairo, the next day they'd sent it to Luxor, and for days they kept asking for the same information. They took 96 hours, but the customer always had six or twelve hours to respond, or the case would be closed. In the end, the suitcase didn't arrive, and a week later, I picked it up in person in Milan upon my return. The label with my name, surname, address, and email address was still on the suitcase. How is it possible they couldn't get it to me in a week? The only thing I admit they were quick about was the refund, but the problems I experienced during my vacation due to missing luggage were priceless. A negative experience.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä blueribbonbags.com
Dear Stefano,
We’re really sorry to hear about your experience — we completely understand how frustrating it is to be without your luggage during a trip, especially when you’re getting conflicting updates.
Just to clarify, the handling, routing, and delivery of baggage is done by the airline and airport teams. In your case, the delays and the confusion about where your suitcase was (Milan, Cairo, Luxor) came from their side, and unfortunately that part isn’t something we can control.
That said, we do see how the repeated requests for the same information and the response time expectations added to the frustration, and we apologize for that. We’re working on improving this so communication is clearer and smoother.
We’re glad at least that the refund was processed quickly, but we understand that it doesn’t make up for the inconvenience you went through.
Thank you for sharing your experience — it really does help us improve.
Best regards,
Blue Ribbon Bags Support Team
Very easy and quick procedure
Very easy and quick procedure
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Enkel att boka resa
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Efficient
Efficient, easy and efficient informative without excessive correspondence
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
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