blueribbonbags.com Arvostelua 

353
•
TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I thankfully didn’t lose my bags, BUT I felt very safe and secure adding this to my travel. Super easy and straight forward booking process and great coverage offered. Will definitely add for upcoming... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Absolute scam. Flair Airline misfiled my delayed bag report and missed the baggage field and then Blue Ribbon Bags decliend my compensation because of it. There's not even a human you can talk to on t... Näytä lisää

Saanut 5/5 tähteä

Really positive experience with TravelUp. The website is easy to navigate, the user interface is clean and straightforward, and the whole booking process was quick and hassle-free. Everything was clea... Näytä lisää

Saanut 5/5 tähteä

Servizio utilissimo per chi viaggia. Ormai le mancate consegne dei bagagli succedono sempre più spesso ed avere un’azienda che si attiva H24 al rintraccio é importantissimo. Aggiornamenti quotidiani e... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkatoimisto

Yrityksen kirjoittama

Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

353 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 59 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(353)

141 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very quick and efficient service!

3. elokuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Thank you for your kind words and positive feedback. We’re happy to hear you had a great experience with us. Our team always strives to provide fast and reliable service, and we truly appreciate your support.

Thank you again for taking the time to share your review.

Best regards,
Blue Ribbon Bags Team

Saanut 1/5 tähteä

They are terrible

They are terrible! They cheat people by charging 30% more than the airline, and offer no refunds. Stay far away!

16. toukokuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Thank you for providing your booking information.

We have reviewed your reservation and confirmed that your Blue Ribbon Bags service was purchased through your travel booking provider, not directly from Blue Ribbon Bags. The price you paid was determined and collected entirely by the booking provider. Blue Ribbon Bags did not process your payment, set the selling price, or receive the additional amount you referenced.

If you believe you were overcharged, we recommend contacting your booking provider directly, as they are the only party able to explain their pricing or process any applicable refund.

We understand how frustrating this situation can be, and we're sorry for the confusion. If you have any questions about the Blue Ribbon Bags service itself, we're happy to help.

Saanut 1/5 tähteä

This is BIG SCAM .Do NOT buy their policy

This is BIG SCAM .Do NOT buy their policy . My 2 bags were lost and I had submitted everything in time. I had all email conversations email with them but when 96 hrs windows closed ,they close our case EVEN still 2 bags are missing. Our # Blue Ribbon Bags - Mishandled Baggage Report Number: MBR2464078. They are not genuine when time comes for pay out they will not support anymore

3. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Needed information and you guys…

Needed information and you guys provided ..so I was relieved

1. elokuuta 2026
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

We're glad we could provide the information you needed and help put your mind at ease. We know baggage issues can be stressful, so it's great to hear our team was able to support you when you needed it.

We appreciate you choosing Blue Ribbon Bags and wish you many smooth and worry-free travels ahead!

Saanut 5/5 tähteä

Excelente servicio

Excelente servicio

La comunicación fue maravillosa, en todo momento me tenían informada de los avances, siempre me sentí acompañada en este proceso con un final feliz porque el equipaje se localizó en tiempo record

21. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que nuestra comunicación y acompañamiento hicieron que el proceso fuera más tranquilo para usted.

Sabemos lo estresante que puede ser perder una maleta durante un viaje, y nuestro objetivo es siempre mantener a nuestros clientes informados y trabajar para ayudar a recuperar su equipaje lo antes posible.

Agradecemos mucho que haya confiado en Blue Ribbon Bags y que nos haya permitido formar parte de la solución.

El equipo de Blue Ribbon Bags

Saanut 4/5 tähteä

I have two bookings and I cannot find…

I have two bookings and I cannot find them
It took me a while to find my booking and it was not that clear so I changed my review

26. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Hi Nadine,

Thank you for reaching out. We have resent the Blue Ribbon Bags service confirmation emails for your bookings.

Please check your inbox and also your spam/junk folder, as sometimes emails may be filtered there. If you still cannot locate them, please contact our support at support@blueribbonbags.com with your booking details, and we will be happy to assist you further.

Thank you for choosing Blue Ribbon Bags.

Saanut 5/5 tähteä

Fue fácil sacar el pasaje

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

We're happy to hear it was easy to purchase our service Deb. Wishing you safe travels and looking forward to assisting you on future trips.

Saanut 5/5 tähteä

Activar el servicio es muy fácil

Activar el servicio es muy fácil, me estuvieron informando de las gestiones puntualmente y, cuando finalmente mi equipaje no apareció, me ingresaron el dinero muy rápido.

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Nos alegra mucho saber que tuviste una experiencia tan positiva con nuestro servicio, Beatriz.

Entendemos que perder el equipaje puede ser muy estresante. Nuestro objetivo siempre es reducir ese estrés, brindándote información actualizada en tiempo oportuno y un proceso sencillo para recibir el reembolso de nuestra garantía de satisfacción. Te deseamos viajes seguros en el futuro y gracias por elegir Blue Ribbon Bags.

Saanut 5/5 tähteä

Ready help and abrupt action

13. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Thank you so much for the kind words Virgeline! We're thrilled our team could jump in quickly and help. That's exactly the experience we aim for. Looking forward to assisting you on future trips.

Saanut 5/5 tähteä

One of the best companies in the travel industry.

Blue Ribbon is truly one of the best companies in the travel industry.
Their team responds incredibly fast and provides accurate, real-time updates, even when the airline is unable to help. In my case, Blue Ribbon had already told me which flight my clients' luggage was on, when it had landed, and exactly where it was, while the airline was still asking us to identify the bags.
Their service gave me and my clients peace of mind during a very stressful situation, and I honestly don't know what we would have done without their help. They step in when no one else can.

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Thank you for sharing such positive feedback Maria! We're delighted we could provide speedy updates for you and your client - this is the service we always aim to deliver!

Your feedback means a great deal to us and motivates the BRB team to continue delivering peace of mind, for all passengers using our service.

Looking forward to assisting you and your clients on future trips.

Saanut 5/5 tähteä

Booking followed by very quick reply

Booking followed by very quick reply, thorough information about procedure in case of lost baggage.

4. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Great to hear you received prompt updates on our lost baggage procedure - this is the type of service we always aim for.

Many thanks for sharing your feedback Ankica. We look forward to assisting you on future travels.

Saanut 5/5 tähteä

Highly recommend!!

Highly recommend!!

2. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Great to hear you're satisfied with our service Danjel! We look forward to protecting your bag on future trips.

Saanut 5/5 tähteä

Trevlig

Trevlig. Allt gick jättebra.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

We're happy to hear everything went well Tanja, whilst using Blue Ribbon Bags' tracking and expedite service. Thank you for taking the time to share your experience and we'd be delighted to protect your bag on future trips.

Saanut 1/5 tähteä

Chare more money,

Chare more money,, hidden i do not what is the reason

29. kesäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Thank you for sharing your feedback Fahad.

It looks like there's been a misunderstanding. Blue Ribbon Bags is a baggage tracking and expedite service. Once our service is purchased, we do not charge any additional fees.

We've requested further information via Trustpilot but haven't heard back from you. We'd be happy to investigate this further. Feel free to reach out us at support@blueribbonbags.com with your name and the screenshots of the additional charges. From there, we can get to the bottom of this.

Saanut 2/5 tähteä

Bad experince to get the compensiation

It took me 3 weeks of fighting to get my compensation, the issue was that they had a system error, which shows that the bag had arrived; however i shared a tremendous amount of proof that it didn't, but they simply ignored it and stuck to their story i sent maybe 20 Emails and 6 LinkedIn messages to get the compensation, which i did

25. toukokuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

We sincerely apologize for the frustration you experienced during the claims process. In this case, the airline's baggage tracking system incorrectly indicated that your bag had arrived, which led to conflicting information during our investigation.

We appreciate the additional documentation and evidence you provided, which allowed us to conduct a more thorough review of the claim. Once the discrepancy was identified and verified, your compensation was approved and paid.

We understand the process took longer than expected and required significant effort on your part, and for that we apologize. Your feedback is valuable and helps us improve our procedures when airline tracking information appears to be inaccurate.

Thank you for your patience, and we wish you safe travels in the future.

Saanut 5/5 tähteä

They are the best

They are the best. I am very glad that I trusted them. They helped me find my luggage. I wish only prosperity and good luck to this company.

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Thank you for your feedback and kind words, Damirbek! We’re happy we helped locate your luggage - our goal is always to act quickly and locate your bag as soon as possible.

Thank you for choosing Blue Ribbon Bags, we look forward to assisting you on future trips and wish you safe travels.

Saanut 5/5 tähteä

Excellent service

Excellent service. The baggage was found just 2 hours after doing the report. 100% recommended.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
blueribbonbags.com-logo

Vastaus yritykseltä blueribbonbags.com

Thank you, Fernanda, for sharing your feedback. Locating your bag just 2 hours after the report was filed is exactly the outcome we work hard to achieve.

We know how stressful a missing bag can be while traveling, so it’s great to hear this experience went smoothly. Thank you for choosing Blue Ribbon Bags again—we look forward to protecting your bags on future journeys.

Saanut 1/5 tähteä

No clear answer after weeks – very disappointing service

I am extremely disappointed with the lack of communication regarding my claim MBR2460627. I complied with all the requirements and submitted all requested documents, yet weeks later I still have no update on my missing baggage and no clear answer regarding the Blue Ribbon Bags Satisfaction Guarantee. I kindly ask Blue Ribbon Bags to review my case and provide a direct response instead of automated replies.

27. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This organisation should not be allowed…

This organisation should not be allowed to continue to fleece people of their hard earned money, I travelled on Royal Air Maroc my luggage did not arrived on my flight, I made an online contact with RAM and an auto generated ticket number was issued by the contact center which I attached to my claim form on blue ribbon website before the deadline. 24hrs after an auto generated message came through that my claim was denied due to non submission of valid reference number, 17 seconds later the denial email was updated to courtesy email requesting for a valid email referencing a file number from AIR MAROC I replied immediately with the same number and screenshot of my correspondence with RAM, blue ribbon came back with another excuse that they are not an insurance company and that I am will never be entitled to any compensation irrespective of whether my bag is found or not, I was wondering to myself how would any reasonable person shifts the goal post at the middle of a game? No investigation to find out where my luggage was just an abrupt email saying they can't help, are these guy for real?
I have come to review them base on the performance and I will continue to give them the same one star rating wherever I found their track, I won't stop at this I will surely involve ombudsman and office of trade, this a daylight fraud that should not be allowed in any circumstances.

13. kesäkuuta 2026
Oma-aloitteinen arvostelu

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