I took my daughter to Balfe's Waterloo, as she has a Ride to Work scheme. Joe was extremely patient with us and very helpful in providing advice on not only a bike, but all the other bike gear and ki... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
4.5 / 5, as nothing's perfect.. A bittersweet note.. Straight forward service.. The person who brought the bike, don't know his name; Made an initial comment in a way, I won... Näytä lisää
I had a great experience with Balfe’s Bikes. Staff knew their stuff and were happy to spend time helping me out. They were responsive to follow up emails and made an effort to make sure my bike purcha... Näytä lisää
Service is excellent. I came to collect my order and ask for an advised about e-bikes. Giles happily accommodated my request. He shared information on what to look for in an e-bike, power, battery and... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Balfe's Bikes - Waterloo
Yrityksen kirjoittama
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Yrityksen kirjoittama

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Yhteystiedot
69-71 The Cut, Waterloo, SE1 8LL, London, Yhdistynyt kuningaskunta
- 020 4529 7777
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Unlike some other bike shops, not at all patronising, and did a good job on the repair, with clear communication about when my bike would be ready.
Great service, very friendly staff
I walked into the shop in Southwark looking for a couple of very specific adapters to fit 160mm rotors on my bike. They told me they didn't normally sell them but they managed to fish some out of their parts bin to help me out.
Bike not tested after service
When my folding electric bike was returned, the cranks were badly out of line making riding impossible. I returned to the shop and it was fixed. When I got home I discovered that the cranks had been put on the wrong way round - left on righthand side and right on left. This could mean the pedals might unscrew and the removable pedal, for when the bike was folded' was on the wrong side. I also noticed the adjustable bolts fixing the wheels to the frame were both the wrong way round making it impossible to fold the bike. I returned to the shop, in the rain, and the faults were fixed.
Surely an expensive service should include a short test ride and a check that the bike can be folded correctly.
excellent work
work was great. the bike came home clean and pleasant to ride. the staff are friendly, kind and professional. The cost was bit high but service delivered was great.
Very good service
Most of the self service jobs done by the staff at the store on behalf of myself. That was quite satisfying for a visitor.
Super friendly assistance
Super friendly assistance in swapping out a broken pedal. True sign of a Balfe’s experience
Great service and knowledgeable staff
I went to the shop 3 times to discuss bike options. On each occasion the staff were very helpful and knowledgeable. I was able to test ride my chosen bike which is a great facility.
Brilliant staff and service collection…
Brilliant staff and service collection from Waterloo
The service was five stars
Friendly and efficient service for…
Friendly and efficient service for addressing a broken rear hanger
Bought a bike there using the cycle…
Bought a bike there using the cycle scheme. I thought it was going to be a real pain to get sorted, but everyone at Balfe's was super helpful and friendly. 10/10 would recommend to anyone.
Excellent customer service as usual
Excellent customer service as usual.
Thanks to the guys at Waterloo
Such an easy interaction with gentle
Such an easy interaction with gentle, nice staff, job done, messaged me when it was, good price, easy collection. Just a breezy experience all round.
Brake replacement / adjustment
I took my bike in for a repair on my brakes, as they were noisy and spongy. After a couple of hours, I got a call back from the bike technician explaining the issues and the options to fix it. I was kept informed throughout the process, when the parts arrived in etc, and got my bike back in a week's time. Bike rides great and the brakes feel better than before!
Added bonus, the great music that they had in store!
Super helpful :)
Popped into the shop on The Cut to get my tyres pumped & seat adjusted on a second-hand bike. I didn't catch his name, but super quick & helpful service :) thank you!
click & collect
I used the click & collect service to order some lights. My order was ready for me when I arrived. All very painless and saved me the delivery charge.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







