Alex was super helpful with getting the bike set up and explaining how everything worked with suspension adjustment, the motor etc. being my 1st EMTB bike. Would definitely come back here again.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went into the Waterloo shop initially, Alex was extremely helpful. He advised me of the correct size and answered my questions. A few days later I decided to buy online as it was most convenient i... Näytä lisää
I’ve had experiences with most of the different Balfe’s Bikes and the folks at Waterloo stand tall amongst the rest. I used a cycle to work vouchers in part to upgrade my gravel bike and the... Näytä lisää
Really helpful and knowledgeable staff. Great flexibility on the Cycle2Work scheme so I could get the right bike and not be limited by an absolute cutoff at £2k
Yrityksen tiedot
Tietoja yrityksestä Balfe's Bikes - Waterloo
Yrityksen kirjoittama
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Yrityksen kirjoittama
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Yhteystiedot
69-71 The Cut, Waterloo, SE1 8LL, London, Yhdistynyt kuningaskunta
- 020 4529 7777
4,8
Erinomainen
943 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I recently bought a Specialized Allez…
I recently bought a Specialized Allez E5 from Balfe’s. Overall the experience was very positive and the staff was friendly. There was a sort of delay on the day of bike collection which caused slight disappointments but it was more attributed to fixing some issues with breaks, so glad due diligence was done.
Balfe was also later able to compensate for me for a sudden price drop just days after buying the bike which I think was a great gesture and speaks about their focus on customer experience.
26. kesäkuuta 2026
A joyful buying experience
Balfe's Bikes in Waterloo makes the purchase of my new gravel bike a joy! The bike was ready assembled at the shop, and I got to test-ride it on the road near the shop, and final adjustments were made before leaving the shop. Friendly and very helpful staff. Very happy with the service... and the bike, of course.
11. kesäkuuta 2026
Great service
Had a thorough maintenance service and then followup checks to adjust new brake cables earlier this year. Good service and helpful staff. Bike shop is in a good location near Waterloo Station.
17. huhtikuuta 2026
Staff in there are absolutely great
Staff in there are absolutely great. I called up about a bike and they built it and held the bike for me so I could come in and try it out first. Got to test ride it inside and out the shop. Really helpful staff!
15. kesäkuuta 2026
Love the bike!
Brilliant service! Prompt and efficient delivery. Thank you so much! Bike was half price too - result!!
19. kesäkuuta 2026
Very helpful
16. kesäkuuta 2026
Great range of products
Great range of products, good prices, and super easy in-store returns. Thanks Balfes
10. kesäkuuta 2026
The team at Waterloo identified the…
The team at Waterloo identified the problem I was having and sourced a new motor from the manufacturer under warranty. Great service.
6. kesäkuuta 2026
Balfes bikes is literally the best bike…
Balfes bikes is literally the best bike shop/franchise in London, since Brixton cycles closed down I struggled to find a shop were the main core value was customer satisfaction. They have expert Machnics and are good value.
Feels more like a family then a generic bike shop
3. kesäkuuta 2026
Nice staff, pressured process
On the day of picking up my bike i couldn't fault the guy dealing with me, very attentive, but the process leading up to this felt very pushy in terms of purchasing the bike. i don't think they mean it to come across this way as i think the issue might be more of a storage problem and the need to free up space, but as a customer this isn't my problem to solve and being chased for payments or pick up is off putting.
6. kesäkuuta 2026
Amazing support in consulting the best…
Amazing support in consulting the best bike for you and social ridings on Saturdays!
24. toukokuuta 2026
5* Service from start to finish
5* Service from start to finish. Cormac was fantastic he could not to enough for you. My daughter is a very happy girl with her new bike. We will definitely be coming back 10/10
24. toukokuuta 2026
Everyone at Balfe's Waterloo is…
Everyone at Balfe's Waterloo is incredibly helpful, knowledgeable and friendly. Nothing is too much trouble.
22. toukokuuta 2026
Balfes have been amazing throughout my…
Balfes have been amazing throughout my selection and then purchase of a gravel bike on cycle to work scheme. I’ve really appreciated their friendly guidance throughout
21. toukokuuta 2026
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