Alex was super helpful with getting the bike set up and explaining how everything worked with suspension adjustment, the motor etc. being my 1st EMTB bike. Would definitely come back here again.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went into the Waterloo shop initially, Alex was extremely helpful. He advised me of the correct size and answered my questions. A few days later I decided to buy online as it was most convenient i... Näytä lisää
I’ve had experiences with most of the different Balfe’s Bikes and the folks at Waterloo stand tall amongst the rest. I used a cycle to work vouchers in part to upgrade my gravel bike and the... Näytä lisää
Really helpful and knowledgeable staff. Great flexibility on the Cycle2Work scheme so I could get the right bike and not be limited by an absolute cutoff at £2k
Yrityksen tiedot
Tietoja yrityksestä Balfe's Bikes - Waterloo
Yrityksen kirjoittama
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Yrityksen kirjoittama
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Yhteystiedot
69-71 The Cut, Waterloo, SE1 8LL, London, Yhdistynyt kuningaskunta
- 020 4529 7777
4,8
Erinomainen
942 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Staff very helpful and a speedy…
Staff very helpful and a speedy delivery of my bike part.
11. elokuuta 2026
Great experience buying my 1st EMTB
Alex was super helpful with getting the bike set up and explaining how everything worked with suspension adjustment, the motor etc. being my 1st EMTB bike. Would definitely come back here again.
14. elokuuta 2026
Antonio at Waterloo very helpful and…
Antonio at Waterloo very helpful and skilled with old hub change bikes having resurrected two for me from going to the scrap bin , 1957 triumph and at 1980’s Dawes . Proper mechanic and kind explanation rather than exasperation with an elderly luddite !
13. elokuuta 2026
Great introduction to the world of…
Great introduction to the world of electric bikes. Knowledgeable and very pleasant staff. Would definitely recommend to friends.
1. elokuuta 2026
Jason and the team at Balfe’s Waterloo…
Jason and the team at Balfe’s Waterloo are great - very knowledgeable and helpful
11. elokuuta 2026
Excellent customer services 👌
3. elokuuta 2026
Purchase of giant tcr
Went into the Waterloo shop initially, Alex was extremely helpful. He advised me of the correct size and answered my questions.
A few days later I decided to buy online as it was most convenient in the end. Smooth process and delivery. Very happy with bike and would highly recommend the shop.
1. elokuuta 2026
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. Great flexibility on the Cycle2Work scheme so I could get the right bike and not be limited by an absolute cutoff at £2k
5. elokuuta 2026
Not the greatest service not from the…
Not the greatest service not from the Waterloo staff but the website took my money and order of an Brompton olive bag , told me it was in then when I arrived it was a stick mistake and there was no bag. Got the bag about 10 days later .
What I will say say is a week later I visited Balfes at mate street :( :( :(
Awful servic! came in for some help and I felt like I was putting the staff out.
Bought a Brompton from Balfes mare street last year.
Came back for help regarding saddle insert and was palmed off.
Ending up spending £450 at condor the next day because they helped me without hesitation for something small u like Balfes.
Very disappointing
1. elokuuta 2026
Great combo of real shops & online
A great combination of real shops and online shopping.
14. heinäkuuta 2026
The staff are always really helpful and…
The staff are always really helpful and friendly.
24. heinäkuuta 2026
If you click & collect Balfe staff…
If you click & collect Balfe staff always make sure you leave with the right size, even if you've ordered the wrong one - they will speedily get in the next one up/down.
Top service!
24. heinäkuuta 2026
Great staff and customer service
Great staff and customer service. Super knowledgeable and always extremely helpful.
23. heinäkuuta 2026
I've not even got my bike back yet and I'm disappointed!
I've not even got my bike back - I dropped it in last Wednesday for a simple pre-booked service, it hasn't even been looked at yet and its EOP Monday Ive been told it 'might' be ready tomorrow. I had to call (they hadn't called me to apologise about the delay) and the guy I spoke to didn't even know if they had my bike in their possession. I understand that its busy but there doesn't seem to be any kind of system. Had I known it would take a week, I wouldn't have booked it in.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Always hit the mark
I've only used Balfe's a couple of times for workshop (mainly because the nearest shop is some distance away) repairs, but they've been brilliant. I mainly use them to buy stuff - bikes, accessories, etc. - and they are brilliant
10. heinäkuuta 2026
Great Service the staff was on the…
Great Service the staff was on the money in what i needed.First time buying my cycle shoes from Balfe's Bikes Waterloo and not the last.
Thank You for the great service keep up the fab work
18. heinäkuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.