Ancestry.co.uk Arvostelua 

9 750
•
TrustScore 3.5/5 tähteä

3,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Ancestry explain your subscriptions are expensive this is becoming a joke now Something went wrong We had trouble loading your hints. Please refresh to try again. How many more times you need... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have used Ancestry for more than 10 years and have found them easy to use with the best Census and Parish records. I also had my DNA done which connected me to many people helping me to confirm my... Näytä lisää

Saanut 5/5 tähteä

When I had my DNA results little did I know that so many people share them to a greater or lesser degree. A distant cousin in Australia and I have so much in common we have even met when she came to t... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I found out that my Great Grandfather lied about his surname and I can go no further down that line. I also find that the site is so cluttered up with suggestions ans traits that just tracing a tree... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Sukututkija

Tietoja yrityksestä Ancestry.co.uk

Yrityksen kirjoittama

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Ancestry® is the UK’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling DNA test.

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With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

START A FREE TRIAL
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AncestryDNA® is a simple one-off test that reveals your origins and the countries, counties and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

GET A DNA KIT

Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.

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Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

10 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,7

Kaikki arvostelut

(9 750)

1 535 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Clunky, out-of-date and in sore need of modernisation

The basic idea is a good one. It is now rather expensive if you want to carry out any but the most basic genealogical research. I wouldn't mind if the software was kept up-to-date. Unfortunately, the platform is hopelessly clunky, with numerous annoying glitches and bugs. To give only 1 star would be unfair, but Ancestry.co.uk has fallen way behind the times and needs a radical overhaul of the entire platform.

17. syyskuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

Hi Thomas. Thank you for taking the time to share your review. We completely understand your frustration.

If you encounter specific recurring errors or glitches during your research, clearing your browser cache or submitting a direct bug report via our Support Center > Providing Feedback About Ancestry. This helps our technical teams identify and resolve site elements faster. We hear your feedback regarding value and performance loud and clear, and we are passing your review directly to our product and software development teams as we work to overhaul and modernize the site experience.

Saanut 4/5 tähteä

Review 1

Generally easy to use but the hints are often nonsense as they duplicate existing knowledge of close relatives

17. syyskuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

Thank you for your candid feedback! While we're glad the site is generally easy to use, we completely understand your frustration—getting hints for details or relatives you've already added is redundant and slows down your research.

Your feedback helps us refine how our hint matching algorithm works to better recognize existing tree data. We really appreciate you taking the time to share this with us!

Saanut 2/5 tähteä

I have found very little for the money…

I have found very little for the money I have sprnt. Many of the hints lead to newspapers that you need to subscribe to before you cannsee the hint. Very irritating. You also keep repeating the hints and calling them
new hints. You have very limited military history, both American and British. Also your search function is frustrating for a specific person. It gives you many names tat don’t match the name you entered. Often waste of time looking through many pages of names.

17. syyskuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

Hello Frank. We are sorry for the frustration that this has caused you. When you are searching for a person that is specific you can click on the box that says exact and it will only search for the name that you put in the search boxes. We do appreciate your feedback on the hints. If you would like to add any additional feedback you can do so by clicking the article below.
https://support.ancestry.com/s/article/Providing-Feedback-About-Ancestry
Please keep us posted. We would love to hear all about the interesting discoveries that you do find along your journey!

Saanut 3/5 tähteä

The Ancestry system of pushing hints is very irritating

At the moment I find Ancestry very irritating. They keep feeding me hints about information I already. And in particular the hint says I don't have a marriage date, which I do in fact have

17. syyskuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

We completely understand your frustration with getting redundant hints, especially for marriage dates you've already added. This issue usually occurs if a date isn't using Ancestry's standard format (e.g., 12 Jun 1885)—causing the algorithm to read the field as missing—or if an empty duplicate marriage event exists on the profile. Updating the date to the suggested standard format or deleting secondary blank events in the profile's Facts tab will stop these hints. You can also simply click Ignore on the hint to permanently clear it. We appreciate your patience and are passing your feedback directly to our product team!

Saanut 3/5 tähteä

Too too expensive

Too too expensive need to give discounts to members who have subscribed for years. Cannot afford next subs

17. syyskuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

Thank you for your honesty and for being a long-standing member of our community.

If you need to pause or end your subscription, please rest assured that you will never lose your family tree or hard work. When your subscription expires, your account simply transitions to a free registered account. Your family trees, photos, and personal notes will remain safe, accessible, and editable forever without paying a fee.

Before your next renewal, we recommend reaching out directly to our customer support team to ask about long-term member discounts or lower-tier membership options that fit your budget. We truly appreciate your years with us and hope to keep helping you explore your heritage!

Saanut 5/5 tähteä

Long lost cousins.

I have been tracing my family for a long time and Ancestry has enabled me to grow my tree finding family in Australia just from a story handed down that a "cousin " had emigrated and started a family.From there things rapidly progressed and other branches of my surname appeared along with my maternal side.None of this would have been possible without Ancestry.

11. huhtikuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

Hi Francis and thank you so much for sharing the details of the incredible breakthrough you made. Hearing how a simple, passed-down story about an emigrating cousin turned into a thriving branch of your family tree in Australia is what genealogy is all about.

Connecting those distant dots across generations and oceans takes time and dedication, and we are so honored that our platform could help bring both your paternal and maternal histories to life. Stories like yours inspire our whole community. Thank you for being a long-time member, and we wish you many more amazing discoveries ahead!

Saanut 5/5 tähteä

Vast database

Vast database, with additional input from other researchers. Regular "Hints" with helpful suggestions providing supporting records and other possible connections. So addictive and easy to lose yourself investigating your ancestors and other relatives!

17. toukokuuta 2026
Saanut 4/5 tähteä

Good access to a variety of sources

Good access to a variety of sources. Like all 'genealogists' we have to be practised in reading between the lines. Mis-spellings, dialect and other factors have to be taken into account.
Happy to advise potential errors, we are not infallible and hope that helps others.
One negative is having to pay for extra services, some military records and newspaper articles. Thankfully I have access to other websites and these are included.

17. syyskuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

Thank you for sharing such a grounded, insightful review! You've captured the true heart of genealogy—reading between the lines, navigating phonetic spellings, and understanding local dialects are essential skills for any researcher.

We also really appreciate your willingness to flag errors to help fellow members, as well as your honest feedback regarding extra add-on costs for newspapers and specialized military records.

Thank you for being such a valuable part of the research community, and happy hunting across all your sources!

Saanut 3/5 tähteä

I'm happy with ancestry but my daughter…

I'm happy with ancestry but my daughter results keep not showing up apparently she has 25 half sibs but because she's not up like u promised sge can't see them her name is Megan Weller from corscombe please sort it out for her as promised

17. syyskuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

We completely understand how disappointing it is for Megan not to see her 25 half-siblings, but we cannot access personal account details on a public page. To fix this, please ensure her DNA test is linked to her active account (or shared with her via DNA Settings > Sharing Options) and that Opt into DNA Matches is turned On under her DNA Match Preferences. If everything looks correct and results are still missing, please have Megan contact our Customer Support team directly so our team can look into her backend account settings and get this sorted out for her right away!

https://support.ancestry.co.uk/s/phonesupport

Saanut 5/5 tähteä

Wonderful Treasure Trove

Since first enrolling with Ancestry, geneaology has become my main hobby, and has led to some amazing discoveries, unknown relatives, trips across the world and all from a simple chat with my late father many years ago now, asking him if he knew his grandfather, his reply...knew my grandfather, I barely knew my own father, dad was evacuated from Portsmouth as WW2 broke out and never returned to his home town to live .
His father, had`s sisters,my father or his sister who is still living close to Portsmouth knew of any of them.
This started my search for family history not only on my late parents sides of the family but also my wife`s family again both on her late fathers and mother`s sides.
On my father`s side I discovered several members had emigrated to Australia, and have a cousin still living there with her family, another cousin living with his family in Canada, we have visited Australia but not Canada, my late father was 94 when he passed away and it was a great honour to him to find he had lived longer than any other direct males members of the family.
Through my late mother`s side of the family 1 of my favourite descriptions of 1 member is of a Woodman working in the woods and that through my late Nan`s father`s family I am directly linked to the sister of Ann Boleyn, she of Henry V111 fame, mother of Queen Victoria, her sister was supposedly one of Henry`s mistresses!!!
On my wife`s side of the family we found many unknowns on her late father`s line, on her late mother`s line found full details of a great great grandfather who owned a manor house where Oliver Cromwell apparently stayed a night and the same Manor house much later owned by a certain Mick Jagger
My interest and of always talking to relatives and friends has led me to now manage 8 trees for them as well as my own, I update every one on a daily basis, my family tree including my wife`s family now includes over 6,400 People and almost 3,500 photos



20. syyskuuta 2025
Saanut 3/5 tähteä

Some recommendations are good but many…

Some recommendations are good but many are so obvious and don't require Ancestry to point them out. Find the hard things not the easy ones. One negative point is receiving multiple emails in German language and even after requesting at least 10 times to stop sending mails in German, these requests are simply ignored and undoubtedly will be ignored here too !.

15. syyskuuta 2026
Ancestry.co.uk-logo

Vastaus yritykseltä Ancestry.co.uk

Hi there! Thank you for your honest review. We completely understand your frustration regarding receiving basic record recommendations when you're looking for deeper breakthroughs, as well as the ongoing issue with German-language emails.

If you are receiving emails in German, your account language or notification preferences may have inadvertently defaulted to a European regional domain (such as ancestry.de). To resolve this, log into your account, navigate to Account Settings > Preferences, and verify that your Display Language and Communication Preferences are set strictly to English.

Regarding your email requests, public review channels cannot directly modify individual account settings or language preferences for security reasons. We strongly encourage you to reach out directly to our Customer Support team so a representative can access your account backend, remove any secondary regional flags, and ensure your communication preferences are permanently updated.

Saanut 5/5 tähteä

Great Genealogy Site!

Ancestry is one of the best genealogical sites that I have found and is not too expensive to use regularly. It helps with things like where your ancestors lived and what they did for a living. I have found distant relatives on Ancestry, that I wouldn't have known about without the site and we are now in regular contact. If you come across transcript errors in things like Census Forms, there is a method for correcting them and if Ancestry get things wrong, then correction is, again, fairly easy. On the whole it's a fun experience and makes a great hobby more interesting and enjoyable. I have recommended it to several friends and distant family.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Long lost family…

I had been looking for my father’s family to no avail for years, as a last resort did an Ancestry DNA kit and not only found my father’s family but also a half brother I did not know anything about, I love Ancestry it is so easy to navigate and has given me family I didn’t even know about.

24. lokakuuta 2025
Saanut 5/5 tähteä

My favourite genealogy programme by far

I have used Ancestry for years and have researched most of the branches of my extended family. I have found that it always pays to recheck your brick walls as more and more information is added all the time.
Wouldn't be without it

17. syyskuuta 2026
Saanut 5/5 tähteä

Superb DNA result

The DNA Ancestry service solved a major mystery for me.
I had known for many years that the person I thought was my grandfather was not in fact my grandfather, but I had no clues at all to help me find my real grandfather.
I eventually did a DNA test, and it took a long time for any real results to emerge, but eventually they started to come to light when my real grandfather's other descendents also took part in the DNA service.
It is quite a long story but eventually 3 of the DNA links to me all pointed to one man. I now know who he was and a great deal about his life.
The second factor was the extensive hints coming from Ancestry to me, which means that I have now discovered my family history on my grandfather's side back as far as the early 1500s.
Brilliant.

17. syyskuuta 2026
Saanut 5/5 tähteä

I thought I came from Yorkshire and…

I thought I came from Yorkshire and with an uncommon surname it would be easy. I found my ancestors in Derbyshire and Northamptonshire! I found one tried for murder and relatives in USA, Canada and Australia. It is great to chat on line with distant relatives.

10. elokuuta 2026

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Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

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