Adorearth Arvostelua 

UPDATE - After their pathetic response I emailed them again for the 4th time and guess what - ZERO RESPONSE AGAIN. This site is a scam and should be shut down - they dont answer the mobile number or reply via email. Stay away from this company.

DO NOT BUY THIS RUBBISH !!!!

Do not even consider this rubbish. The sheets arrived and didn’t look anything like the colours in the pictures. I have messaged them twice fora full refund which they proudly promote and they do not even respond. There is no other way to contact them. No wonder the reviews are so bad - wish I had of read them before buying😡

No response when the product delivered was different from the order. Colour and material of quilt cover delivered were completely different from what I had ordered. Don't waste your money, it's a scam.

Took a long time to arrive, cheap quality and impossible to hear back from their customer service team

Adorearth makes big claims about being Australian-owned, ethical, and “premium.” My experience suggests something very different.

I ordered:

Adorearth Bamboo Quilt Cover (Serene Blue, Queen)
Adorearth 100% Organic Bamboo Sheets (Serene Blue, Queen)

What arrived were two unrelated items, in two different shades of blue, both shipped from “Union Lucky Returns” — not Adorearth:

– A basic sheet set in a bamboo-labelled box with NO mention of being organic
– A “hotel duvet set” with NO indication it is bamboo or organic

Nothing matched the descriptions or the branding on the website.

I contacted every email available — Adorearth, Union Lucky, and the Shopify address — and received no response at all. No acknowledgement. No resolution.

At this point, Adorearth looks less like a reputable retailer and more like a clearing house for generic imports with marketing wrapped around them.

Instead of flooding inboxes with promotional emails, they should focus on sending customers the correct, advertised products — and actually responding when things go wrong.

Based on my experience, I would not recommend this company.

Edit / Update:

I have now repeatedly tried to contact this company, with no replies whatsoever. Next, I'll be reporting it as a scam.

Edit 29/10/2026:
Just received a text message from this company offering: "Adorearth Click Frenzy: 50% OFF storewide + EXTRA $50 OFF! Code CLICKFRENZY50"

So, it appears that this company are still operating their scams.

Substandard product, they are poorly made, crooked seams, loose threads, fitted sheet is miles too big for the mattress. No care label on pillow cases, therefore non compliant with Australian Consumer Law. They look like they have been sewn by an inferior chinese sweatshop. Emailed company with photos of faults they advised to return them for refund, but won't send reply paid return label. As they are heavy sheets it will cost alot to send them back so not worth it - I've spent enough. Despite emailing them several times about a reply paid label they do not respond. This company is con. I have reported them to the ACCC.

D O NOT BUY FROM THIS COMPANY!!!! If i could give ZERO STARS i would!
They are scamming people by sending products that do not match the descriptions which is a breach of consumer laws.
The sheet sets I received have NO care instruction tags attached - this is a break of Australian Consumers laws (ACL Section 56). Due to no tags either there is no way to verify if the sheets are really “100% bamboo” or “100% organic” as they claim. When you contact them to request to return the products & receive a refund they DO NOT respond at all. When I asked to cancel a section of my order this is the only time they responded and they claimed they couldn’t because it was all already dispatched even though it hadnt. But after that they stopped responding to any contact i tried to make despite their 90 day return & 100% refund guarantee they state on their website.
The product listing page doesnt show a thread count for the sheets but they have blog posts on their website that claim their bamboo sheets are 2000 thread count, but then another blog post says that any place that claims anything bamboo over 500 thread count is likely untrue. Another one of their blog posts claims their bamboo sheets are OEKO-TEX certified but Adorearth is no where in the OEKO-TEX directory.
For other products they sell they also use 3rd party sellers which they do not disclose anywhere on the product listing pages or in their shipping policy etc. This is also a break of Australian Consumer Laws as deceptive & misleading practices (ACL section 18).
When i first received my order confirmations I received 2 emails confirming the order, one of the emails has a “track order” button but when you tap it tries to take you to a website “bamboohome.com.au” but the website doesnt load.

The mulberry silk pillowcases come from a 3rd party sellers which on eBay, 1 side of the pillowcase is mulberry silk & the other is satin polyester (synthetic), so the products supplied do not match the descriptions which breaks of 100% natural - breaching Australian Consumer Laws (ACL section 56). Not disclosing it is from a 3rd os deceptive & misleading practices breaching ACL section 18. The put the AC logo in the picture of the pillowcases also which makes it look lile they are Adorearth branded but i received Luxor Crown branded pillowcases for the mulberry silk ones.

The lighter purple photo is of the mulberry silk Pillowcases and the darker purple is of “bamboo” sheet set that shows no care instruction tag attached.

I had to raise a dispute with Afterpay due Adorearth not responding to any of my contact. Adorearth didnt even respond to Afterpay about the dispute. In the end Afterpay looked after and refunded me - if they hadnt of i would have been out of almost $400 for products that do not match the descriptions or quality. Im really grateful to Afterpay for helping me with the issue.

Absolutely disgraceful, synthetic,no seams lying about being organic bamboo from murwillumbah. Cheap and nasty shipped from China. I lost over $100 and threw them out without even trying on bed. We have eczema and these would have caused a flare. They need to stop these lying scamming Chinese companies from trading in Australia

Doesn’t feel like bamboo, more like polyester blended, which I found hot to sleep on, and no double hem at the top of sheet, when given 2 free replacements, they were the same, only on one of the sets I had to sew the extra piece of material added to the sheet at the top to make it look like a turn down hem, the colour was not like on their advertising photos, instead of a brownish chocolaty colour called Burnt Orange, it was orange! Disappointed at the price I paid and was told I would get a 30% off my order, still waiting! I should have read the reviews first and saved myself $360! On the plus side, I did get fast response to my emails from Jodie & Zac from the customer care team, so thank you for that.

These feel nothing like soft bamboo.
I wish I read these reviews first.
They are cheap quality and definitely not soft and comfortable like they should be

I think this company is a scam.I placed an order 2 and a half weeks ago and it still hasn't been shipped.When I contacted them, they couldn't give me a tracking number or any proof the order had been shipped and the only communication I got was when I contacted them.Avoid at all costs.

They sent me wool quilts rather than the bamboo ones I ordered and then will not respond to my emails.

These are not cheap sheets, I thought I was purchasing a quality product, but after 4 washes these sheets are pilling really bad. Also I hate the way the top sheet doesn’t have a double hem at the top. Apparently I was outside the 90 day moneyback warranty. Not worth the $$

I was expecting 3 amazing sheet sets
Loved them for the first couple of nights until they pilled 2 washes and they are like sleeping on sandpaper
A total waste of money
Buyer beware

Terrible quality. I requested a refund and sent items back to the address provided. Since then (3 months ago) no one is replying to my emails. I have no product nor refund.

I spent over $300. I would beware and read reviews before purchasing, it has been a headache. I have formally complained against this company but no action is being taken.

STEER CLEAR OF THIS COMPANY!
Cheap flimsy product. Not at all as described. Promise easy no questions asked return, but do not reply to any emails.
Wish I'd seen the many awful reviews before I purchased.

I wish I had read these reviews before being caught un in the false facebook hype of these sheets. They get one star only because I cant rate them as 0.

These sheets are not Bamboo. They look and feel like polyester with no tags. No identified brand, no fabric type, no care instructions. I have washed them to see if the texture and feel improves but not so.

The sheet hems are very poor quality with no stitched fold down on the top sheet. Just a 1cm simple hem. The depth of the fitted sheet is only 35cm. This is not even an Australian standard depth which is 40cm. I doubt these will easily fit my mattress (I didn't even put them on my bed they are so poor)

The sheets were ordered on 27 June and delivered on 10 July. I immediatle requested a refund and have only received an email acknowledging receipt of my request and advising they only answer emails once a day as a small family business. I have heard nothing from them since.

Sadly I did not check the reviews before purchasing. The sheets were clearly polyester. When I returned them I had to pay the $30 postage. It then took some weeks and multiple emails to look like I was going to get a refund. In the end I sent an SMS to the mobile on the website and finally received my refund. So, I ended up $40 out of pocket with no sheets. They did offer for me to keep the non-bamboo sheets, pay another $70 and get the "right sheets" sent to me but I declined that offer - once bitten, twice shy. I'd have to say this is not a company that is trustworthy.

The sheets are absolutely terrible quality. They pilled terribly after one was.

Sheets have fluffed little balls all over elastic loose on my king size have written to them they did not reply

Curious about bamboo products, I thought I'd give the bed sheets a try after having done some research on the product. Adorearth's profile as a small Australian company with high values selling this product attracted my attention, so I thought I'd give them a go. Turns out to be the biggest mistake I had made for a while in purchasing online. The bed sheet sets are overpriced and the quality is very ordinary. The company's responsiveness to customer feedback and complaints is even worse and their overall profile is nothing as they describe to the public. I was led up the garden path by this company and all I wanted was to exchange a sheet set they sent me in the wrong colour. I asked for Grey, they sent me orange, despite at least 10 emails describing the issue or problem and from the time of delivery to now, some 4 weeks later, no response! Appalling customer service and very ordinary product. This product is very overpriced and the bedsheets are nothing but ordinary. Extremely disappointed that I had anything to do with Adorearth, I suggest anyone considering buying bedsheets stay away from this company.