Over priced false advertising didn't get what I paid for. I ordered bamboo sheets and quilt cover set. Paid more then I normally would because it's meant to be pet friendly cooling sheets but it's fa... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
DO NOT BUY THESE 2ND RATE SHEET. MINE PIOTTED FIRST WASH SENT THEM BACK AND THEY WILL NOT REFUND WITHOUT AUSSIE POST TRACKING NUMBER THEY CANT FIND THEM WITHOUT IT THEY HAVE SO MANY RETURNS CAUSE TH... Näytä lisää
Really terrible delivery. I believe coming from China. Just an Australian office I believe. Tracking is impossible. Thought Australia post but not. One site says sent but other site says stuck in... Näytä lisää
Yritys on vastannut
I purchased the bamboo sheet set and have been impressed at how they feel, wash and the fitted sheet stays in place. The shipping was quick and overall experience for an online order was positiv... Näytä lisää
Yritys on vastannut
2,3
Välttävä
142 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 68 %: iin saamistaan huonoista arvosteluista
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Do not buy you will regret
Do not buy you will regret. Quality of sheets are terrible - instead of cooling they make everything hot and sweaty. They don't fit bed properly - they're constantly loose. Have tried for months to get refund - 6 emails, Webform etc and other than one response last week saying they'd process as soon as possible nothing. Absolute sham.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Wish I had read here 1st.
Wish I had read here 1st.
Have tried to return sheets over 2 weeks its like pulling teeth trying to get a retun addy...so iv still got sheets atm...will contact consumer affairs nxt week.
Not worth the hassel
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
They sent me cheap eBay quilt covers with the eBay packaging still on it
They sent me the proper sheets that are bamboo and then they sent me $25-$40 quilt covers from eBay it still had eBay packaging, I have sent several emails and they won’t respond, I’ve called them several times and they have hung up on me without saying a word. I paid nearly $200 for the bed covers. Absolutely furious. Shitty company that can’t be trusted. You don’t know if you’ll get the quality sheets and covers or not I have been a loyal customer for a while and they have just completely ignored emails and phone calls.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
FRAUD
FRAUD!
Do not trust this company.
They sell misleading products. They claim organic and bamboo - but received a cotton rug. They claimed made in Australia - actually made in china. The quality when you receive the look a like cheap product is horrible. Nothing compared to the pictures. I have the evidence to prove it.
They do not answer calls or emails.
They will take your money.
I don’t know how they rest their head at night.
17. tammikuuta 2026
Oma-aloitteinen arvostelu
Baggy really stretched sheets after 1 night
Sheets looked really good when taken out of packaging but stretched really badly in the first night. Wrinkled & not at all easy to make the bed. Can’t imagine the look of them after the 1st wash. Had them only 4 days but would not recommend them.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Poor quality, thin and rough
I bought two sets of bed sheets directly from the website. When they arrived I washed them on a cool gently cycle and they pilled. They are very poor quality. The fabric is very thin and I wonder if they are actually bamboo because of the rough feel.
I am waiting to hear re a refund as this purchase was a serious waste of money. I wish i had read rhe reviews before buying :/
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Don't waste your money
If i could give 0 stars, I would. They have sent me the wrong product, twice. They are now ignoring emails, contact forms and phone calls. I paid for 2 sets of 100% bamboo king size sheets. I received 1 x 100%, 1 x 50% bamboo and 50% microfibre. After ignoring multiple emails they finally responded, offering to send me 2 x queen 100% bamboo sheets. I corrected them regarding the size needing to be king. They sent me 2 x 100% MICROFIBRE sheets. They have had a week to respond and resolve this and they haven't. Their negative reviews are accurate. Appalling customer service and low quality product. Don't waste your money.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
I ordered 2 sheet sets of different…
I ordered 2 sheet sets of different colours but when received they were all the same colour. I wrote back to them and received a very speedy first reply to my email. I sent them what they needed eg order number and photo of the items I received to rectify the issue but since then have had absolutely no response. They just do not answer my emails!
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Scam dropship company
Scam dropship company, if I could provide 0 stars I would. I ordered a bamboo sheet set and quilt set. The sheet set came first, and I had to email after 3 weeks to follow up on the quilt set which they said had been sent separately, however the tracking only confirmed it was shipped after I followed it up.
What was delivered was a Linenova Quilt set which is 100% microfibre, not bamboo. This is available on Amazon for $100 less than what I paid. I wish I’d read reviews outside of the website first. Both the sheet set and quilt set are just polyester, not bamboo.
I’ve contacted Adorearth requesting a refund given this is not what I ordered and is false advertising and they haven’t responded. Afterpay hasn’t been useful either as they’re only concerned that the product was delivered and have said to go back to the seller, who told Afterpay it was bamboo products they sent me (still haven’t responded to my email). So Afterpay is also happy to partner with scam companies. Hoping people will read these reviews rather than wasting money on this fake seller.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
I have 2 sets of the bamboo sheets
I have 2 sets of the bamboo sheets. I have had them for over 6 months and they are honestly the best sheets I have had. They are cool and refreshing. I don't overheat. I don't understand how others can say they pill. This has definitely not been my experience. The sheets are still soft, smooth and in beautiful condition as when I bought them.
21. helmikuuta 2026
Oma-aloitteinen arvostelu
I have been waiting for a reply to my…
I have been waiting for a reply to my returned product posted 3 weeks ago ! They won’t reply by email and their phones go to voicemail ! I need just over $100 returned as they sent the wrong product
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
It is completely unacceptable that you have been waiting three weeks for a refund after returning an incorrect item, and that you've been met with silence from our team.
I am so very sorry for the delay and for the immense frustration this has caused. Our intention is to resolve issues like this quickly and to be available for our customers, and it is clear we have completely failed to do that for you.
We need to locate your return and process your refund immediately. To help us do this, could you please email our support team with your name and order number? This will allow us to find your case and understand why this has been left unresolved.
We will be on high alert for your email to get this sorted for you as a matter of absolute urgency.
I would give no stars if I could
I would give no stars if I could , what crappy rubbish they are selling I ordered a set of sheets then another first set arrived bamboo my foot they are polyester washed terrible when I tried to cancel the next order I got the silent treatment luckily I paid by PayPal and they didn’t even get back to them , I ended up getting a refund after about 15 emails . DONT WASTE YOUR MONEY ON THIS RUBBISH.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
It sounds like this has been an incredibly frustrating and drawn-out experience, from being deeply disappointed with the product quality to having to send so many emails just to get a resolution.
I am so very sorry for the frustration with the sheets and for the complete lack of communication you faced when trying to cancel your second order. Our intention is for every customer to receive high-quality products and to have a smooth, responsive experience, and it is clear we have failed you completely.
We need to understand what went wrong with the product you received and our communication process. To help us investigate this failure, could you please email our support team with your name and order number? This will allow us to locate your case history and review what happened.
We will be on the lookout for your email to address your concerns.
Customer Service is awful
Customer Service is awful! I tried to exchange a set of sheets for a month and contacted them multiple times on email, and then through their social media but there was absolutely no response. I guess I'm stuck with an expensive set of drop sheets because I can't use them on my bed. DO NOT BUY FROM THEM!!
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
Hi Crystal, I can hear how frustrating this has been, especially after trying multiple times to get help with an exchange.
I’m really sorry for the disappointment and the lack of response you experienced — that’s understandably upsetting. Our intention is always to respond promptly and support customers with exchanges or sizing issues, and it sounds like we’ve missed the mark here. We’d really like the chance to look into what happened and see how we can resolve this properly for you.
Could you please email support@adorearth.com
with your full name and order number so we can locate your details? If you’ve already emailed, kindly resend it with “ATTN: Review Follow-Up” in the subject line.
Thank you for bringing this to our attention — we’ll make sure it’s carefully reviewed.
I would rate them a NO star
I would rate them a NO star
DO NOT BUY from this company complete rip off WORST POLYESTER sheets pretending to be BAMBOO do they think the public are stupid ??? guess they do as we have purchased the crap and the company is laughing all the way to the bank
Many have complained tonthe ACCC. and still they trade
I have thrown mine in the garbage unused as not even a quality to be recycled.
21. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
I can hear how angry and disappointed you are, and that sounds like a very frustrating experience.
I’m truly sorry that the sheets didn’t meet your expectations and left you feeling this way. That’s never how anyone should feel after making a purchase. We aim to provide clear product information and quality items, and it’s concerning to hear that this wasn’t your experience.
We’d really appreciate the opportunity to review your order and address your concerns directly. Sometimes there may be misunderstandings about materials or product details, and we’re happy to clarify and investigate further.
Please email support@adorearth.com
with your full name and order number so we can look into this properly for you.
Thank you for sharing your feedback — we will take it seriously and review it carefully.
Adorearth may as well be a scam
Don't buy from this company. Bad quality, wont return calls or emails.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
I’m really sorry to hear that you’ve had such a disappointing experience.
It’s frustrating when you’re unhappy with the quality of a product and feel like you’re not getting a response — that’s completely understandable. We aim to reply to all enquiries as quickly as possible, and it’s concerning to hear that you haven’t been able to reach us.
We’d genuinely like the opportunity to look into this and see what’s happened with your emails or calls. Sometimes messages can be missed or filtered, and we’re more than willing to review your situation directly.
Please email support@adorearth.com
with your full name and order number so we can locate your details and assist you properly.
Thank you for raising this — we’ll make sure it’s looked into carefully.
Terrible company
Terrible company. Ordered sheets and matched colour quilt cover. The latter never arrived until 6 weeks later than the sheets and both were different colours.
Despite 10 emails complaining there has been no reply or attempt to rectify.
The quality of the sheets is awful, with no header turn back, As a consequence the sheets always look crumpled and shabby.
Total rip off of a company.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
I’m really sorry to hear how frustrating this experience has been for you.
Waiting weeks for part of your order, receiving mismatched colours, and feeling unheard after multiple emails would understandably be very upsetting. That’s not the experience anyone expects when ordering bedding.
We do want to understand what happened here and review both the delivery delay and the colour concern properly. It’s also important for us to check why your emails may not have been responded to and ensure nothing has been missed.
Could you please email support@adorearth.com
with your full name and order number so we can locate your order and look into this directly? If you’ve already written to us, kindly resend it with “ATTN: Review Follow-Up” in the subject line.
Thank you for bringing this to our attention — we’ll make sure it’s carefully reviewed.
DO NOT BUY FROM THIS COMPANY!
DO NOT BUY FROM THIS COMPANY!!
I ordered two sets of bamboo sheets, a bamboo waffle blanket and bamboo quilt cover. The sheets arrived and are great but I was sent a cotton waffle blanket and micro fibre quilt cover. I have been trying for over three weeks now to get in contact with them via website, email and phone but no one is getting back to me.
26. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
Hi Emma, I can understand how frustrating and confusing this must have been, especially after receiving items that didn’t match what you expected and then struggling to get a response.
I’m really sorry for the disappointment and inconvenience this situation has caused. Our intention is always to send the correct items and to respond when customers reach out, so it’s concerning to hear that you haven’t been able to get through. We’d like the opportunity to review what was sent and what’s happened with your messages so we can address this properly.
Please email support@adorearth.com
with your full name and order number so we can locate your order and look into this for you. If you’ve already emailed, a resend will help ensure it reaches the right place.
Thank you for taking the time to share this — we’ll make sure it’s looked into carefully.
Rebranded dropshipping.
I ordered 3 sets and was only sent 2. After 2 months of chasing them i received a random package from ebay for a 20 dollar sheet set from a brand called forZZZ
They are just using a generic mass produced cheap sheets and branding them as better than they are.
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
Hi Luke, I can understand how frustrating and disappointing this situation must have been for you.
I’m really sorry for the confusion around your order and the time it’s taken trying to sort it out. Receiving fewer items than expected and then a package that didn’t align with what you ordered would understandably raise concerns. That’s not the experience anyone should have.
We’d genuinely like to review your order history and the shipment details to understand what happened and address this properly. It’s important to us that every customer receives what they paid for.
Please email support@adorearth.com
with your full name and order number so we can locate your details and investigate further.
Thank you for bringing this to our attention — we’ll make sure it’s carefully looked into.
Missing items and NOT bamboo
Only received two items labelled as bamboo however feel more like polyester. Two items received were cotton and micro fibre, not bamboo and did not receive a fourth item. Unresponsive to multiple contact attempts by phone, text, website and email. DEFINITELY DO NOT BUY FROM HERE.
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
Hi Sian, I can understand how upsetting this must have been, especially when items didn’t match your expectations and part of your order was missing.
I’m really sorry for the frustration this has caused and for the difficulty you’ve had trying to reach someone. Not receiving all items and feeling unsure about the materials would understandably be disappointing.
We’d genuinely like the chance to review your order, check the shipment details, and clarify the product information so we can address this properly. It’s also important for us to understand why your contact attempts weren’t responded to.
Please email support@adorearth.com
with your full name and order number so we can locate your order and investigate further.
Thank you for sharing this feedback — we’ll make sure it’s looked into carefully.
Wish I had read the reviews before…
Wish I had read the reviews before purchasing!! Ordered king bamboo sheets - not at all as advertised. Felt hot not cooling, bottom of top sheet not same colour, dodgy overlocking, felt like sandpaper on my feet. Saw the 90 customer satisfaction have tried for weeks to contact support on website, phone & email no response. Tried social media they blocked me from facebook!! Don't trust this company $143 down the drain!!
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Adorearth
Hi Andrea, I can hear how disappointed and frustrated you are after this experience.
I’m really sorry that the sheets didn’t meet your expectations and that you’ve had trouble getting a response — that would understandably add to the frustration. Feeling unheard after reaching out multiple times is upsetting, especially when you were relying on support.
We genuinely want to review what’s happened here, including the product concerns and your previous contact attempts, so we can properly understand and address this. It’s important to us that enquiries are responded to and that any issues are looked into carefully.
Please email support@adorearth.com
with your full name and order number so we can locate your details and investigate further.
Thank you for taking the time to share this — we will make sure it’s looked into thoroughly.
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