Ordered a special 30 year old bottle for our 30th Wedding Anniversary, allowed over two weeks for delivery. Nothing received, attempted to phone them, phone number no longer working. Suddenly after... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was sceptical of the three English sparkling wine offer but eventually decided to give it a go, but paid with credit card just in case! Happily the wine arrived in three days. I was very pleasantl... Näytä lisää
An excellent choice of wines We found exactly what we were looking for as a ruby wedding anniversary present Delivered promptly and at a reasonable price
We saw a promotion to buy 3 English sparkling rose wines from winebuyers. At £35 for 3 that sounded like a no brainer. I ordered them and they arrived swiftly and safely packaged. Insane value for wh... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 203 88 77 111
- support@winebuyers.com
- winebuyers.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 22 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Scam company.
Have placed an order over a week ago. Heard nothing. The invoice has clearly a clearly false address and phone number. There are no contact details on the website.
Assume I’ve been scammed.
Delivery was on time and the wine good…
Delivery was on time and the wine good value.
Quick efficient delivery.
I have placed quite a few orders recently. Delivery is fast and efficient. Updates keep me informed. There is immediate follow up after delivery to check on delivery satisfaction.
Barbazul Spanish Order…
Was easy to order and early updates were ok however this order took longer than expected. With this in mind I would still order again
Exactly what I wanted
Exactly what I wanted. Came well packaged. Informed at every step of delivery.
HIGHLY RECOMMEND
The service is very good, but because the product is delivered directly by the grower delivery can be very slow.
However, that said I would still highly recommend Winebuyers to my friends
NO GOODS AND NO REFUND! BEWARE
Still no refund over 2 weeks since I placed the order and it was not actually in stock. Promised a refund it never arrived. Emailed to chase told it would be done last week, still not done. I now see that another lady has had the exact same experience. You should not have to go to your bank to get a refund when the company are selling wines they do not actually have available. YOU HAVE BEEN WARNED!
The delivery by fed ex is a joke
The delivery by fed ex is a joke. I waited. In a whole day and it didn’t arrive. No option to contact fed ex . Won’t order again

Vastaus yritykseltä Winebuyers
Poor & disconcerting customer service
Ordered and paid for wine. We were told it was now out of stock. a refund was requested but has still not been received 2 weeks later.
Responses seem to be copy and paste via AI, phone number does not work.
Update, refund was received (after a lot of pressing, and contacting my back) however a disconnected phone line and very slow, copy paste email responses were VERY disconcerting.
Delivered on time with no fuss
Delivered on time with no fuss. Th wine looks amazing.
I was doubtful of the wine at such a…
I was doubtful of the wine at such a good price but, after some research, decided to give it a go. Exceptional value and a rapid and straightforward buying process. Really well done!
Excellent with a well packaged…
Excellent with a well packaged delivery.
Have not tasted the wine yet so 4 stars at the moment
Good choice and good price
Good choice and good price. Good communication when there was an issue with stock, but it was handed quickly and efficiently.
Really responsive customer service
Really responsive customer service, couldn't ask for better and of course the wine is excellent!
Choice of wine and winemakers
Choice of wine and winemakers. Well priced. Good communications. Delivered on time and bottles packed well.
English sparkling treat
Speedy delivery, great customer service and a lovely sparkling English wine at an amazing price. We bought more!
Seamless transaction
Seamless transaction
Packaging of the highest safest quality
Selling wine not in stock & not refunded after 12 days
Placed an order for a Birthday gift (000068530) after double checking online it was actually in stock. The next day order cancelled, wine not available. Really unprofessional and now need to shop elsewhere. Should have rung alarm bells when the confirmation email said orders might be delayed due to Covid-19!! Avoid.
Further to your reply. You HAVE NOT refunded me 12 days after you said that you did. You also upon being told about this via email and saying you would get back to me and sort it out, you did not. I have reported you to my Credit Card company so they can Chargeback the funds. Your company is a disgrace!

Vastaus yritykseltä Winebuyers
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