Winebuyers Arvostelua 

I guess for £12 a bottle I should be positive but the colour (orange) put me off before we even tried it. The wine (only tried one so far) was a bit flat and acidic, sorry I won't buy it again, not a fan, especially of the colour. I was expecting Rose not Orange

Great. Nice and easy to order and quick delivery. 👍🏼

Purchasing was very easy, comms kept me in touch with delivery and delivery arrived safely. Grt Job

Winebuyers, process and communication excellent. Unfortunately the same can’t be said for Fed Ex- late delivery( said 7.40-11.40 finally on turned up just before 5) and damaged packaging- thankfully internal bubble pack prevented damage to the wine.

Misleading cancellation policy - not to be trusted.

I placed an order with this company in February 2026 and there was no update regarding despatch after four days so I called and the number was out of order. This was a red flag to me so I asked them to cancel the order by email. Their policy states "you can cancel the Contract within 14 days without giving any reason." Unfortunately it was not this simple and their cancellation policy is very misleading.

Last night very late into the night there was an exchange of emails between myself and a named employee initially then the rest of the emails had no name attached. They became more patronising and in my opinion aggressive as the evening went on. Twice I asked to cancel the order and there was no reference to this in subsequent email replies. Eventually I was told "If the order has not been dispatched, it will be cancelled immediately and refunded in full. If the order has already been dispatched, it cannot be intercepted mid-transit. In that case, you may refuse delivery or return the goods upon receipt, and a full refund will be issued in line with the Consumer Contracts Regulations 2013."

There is no mention whatsoever of the above in their cancellation policy and it contradicts the quote from the policy that I posted earlier.

I explained this but this matter was not addressed and the emails just repeated themselves. I was then informed in yet another email
"This appears to be your first time buying something online, so let me explain. You cannot purchase something and then request a refund when the order is mid-transit and on it's way to you."
I felt that was a very rude, aggressive, childish and unprofessional comment so I responded accordingly.
At one point during the trail of emails I was told
"We were therefore disappointed to see the Trustpilot review, as it does not reflect a missed delivery window or a failure to dispatch within the stated timeframe. We respectfully ask that you reconsider or amend the review in light of the above clarification."
However I have never posted any review until this one so accusing me of doing so was yet again very unprofessional. The poster they referred to was obviously one of many people who have had dreadful experiences with this company.

The person who initially contacted me contradicted themself initially saying
"Your order is being shipped directly from the supplier in Spain who dispatches to the UK once a week, typically on Fridays. Shipments usually arrive in the UK by Thursday, with delivery expected within 24–48 hours thereafter." I was stunned that it took from Friday to Thursday for the wine to arrive in the UK. A very slow boat indeed. Then she said it left Spain on a Wednesday.
Very confusing.

In one email it was stated that delivery times were clear and transparent. If this is so, why would I complain and cancel my order? I had no idea it would take so long.

There is more that I could mention but I have wasted enough of my time on this shambles of a company whose wine seems very overpriced to other companies and who do not seem to stock basic wines which results in ridiculously long shipping times.

Had I read the reviews on Trustpilot I would never have placed an order with them and I strongly advise anyone reading this not to waste their money buying from this dreadful company who has extremely unprofessional employees.

I have recently been using the BA wine flyer who stocked the wines this company didn't and they arrived in 2 days. I also accrued a huge amount of Avios by doing so. Take your business elsewhere.

From ordering to delivery first class. Kept informed as to the order received to order delivery time.

I am बेहद disappointed with the service I have received so far.

I placed an order for a bottle of wine several weeks in advance for a birthday celebration, but it did not arrive on time. After chasing this up, I was then informed that the item was out of stock. I was asked to either select an alternative or request a refund, however I have since received neither—nor any further response from your support team.

Outstanding customer service. Really personal and very efficient. Super impressed so far and would highly recommend!

Super quick, super easy, super price!! In fact just absolutely fabulous!!

The wine has lost some of its pinkish coloration as it has aged, but there is nothing here that disappoints. From the first smell and initial sip, this is an intriguing and delicious wine. There is a description of the flavours exhibited by this wine, on a small label on the back of the bottle, in very small font. I did read it before drinking the wine; I shan't re-iterate the description here, but on reading it my first thought was 'That's got to be a bit of an exaggeration'. However, on taking a sip, then a bigger sip, I realised both the folly of my assumption, and my good fortune at having been able to enjoy this wine. I'd like to take credit for my good choice in selecting this wine, but I can't, because it was my partner Wendy who brought it to my attention, and I just said 'Yeah, sounds fine', expecting it to be something along the lines of a good sparkling Saumur Rose, or similar. It isn't, and although there's nothing wrong with a good Saumur Rose, this is in a different league of distinction, complexity and class. We immediately ordered another six bottles; my only dilemna now is, do we share this with friends, or just quietly keep it to ourselves?
A very classy sparkling wine at a very good price; unreservedly recommended.

Super fast delivery and delicious English sparkling!!!

Delivery, price, quality wine; these are what made my experience 5*

Fantastic wine, arrived quickly!

The wine I purchased was delivered promptly, well packaged and with zero hassles.

The wine itself was fantastic, light, refreshing with and aftertaste that reminds you of late summer evenings.

The company were great, their recommendations were spot on and I would happily buy off them again.

I heartily recommend Winebuyers and urge you to give them a try.

Good drinking!!

Perfect transaction! Thanks to all at winebuyers.com

Informative website, with good competitive prices.
Shipping took a few days, which wasn’t a problem and the bottles were very well packaged and arrived without damage.
Will definitely use again.

Lovely wines, good price and delivered speedily... What's not to love!

Fantastic company with a wide range of products- I was really struggling to find this particular vodka and it was delivered quickly and effortlessly- one happy customer; thank you!

Great price and a very tasty product… very quaffable and I would definitely buy this again .

This is the second time I have put on a review about this company do not answer telephone or emails I believe this to be a scam luckily for me only a small amount wait to see if I get a result from them or trust pilot John